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MainStay Suites

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263 Reviews from our TripAdvisor Community

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Showing 263: English reviews
New York City, New York
Reviewed 14 July 2014 via mobile

Our family of five stayed over for only one night and chose this place because it was relatively close to Hershey Park and their very reasonable rate. Two Queen beds and a pull out Queen was perfect for us. Room was clean. Kids LOVED the water slide and pool. (No lifeguard is stationed there so parents must be vigilant.) Minigolf,...

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Helpful?
2Thank Chloe L
GMPA547, General Manager at MainStay Suites, responded to this review

We thank you for your comments. Hope to see you back soon. Peter Foschetti

Reviewed 5 July 2014

We stayed here for the Fourth of July so we could attend Hershey Park. When we arrived I noticed the coffee pot was still dirty from the previous guest, and there was a piece of trash stuck to the underside of our comforter. When I took my daughter to the pool, the restroom was out of toilet paper, and I...

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5Thank Garvey1983
GMPA547, Manager at MainStay Suites, responded to this review

I am sorry for the food being late. W e get deliveries twic a week Monday and friday.and due to the holiday , the delivery was late. Our pool is checked daily by the maintenance guy. I do apologize.

Philadelphia, Pennsylvania
Reviewed 4 July 2014

This is an extremely popular hotel. They do a great business as observed firsthand this summer. I had a very hard time booking rooms here- it was that popular. That being said I found the hotel overpriced and overrated. There are no upgrades/discounts for people who spend longer periods of here for business other than being given a Hershey bar....

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2Thank honestreviews83
GMPA547, General Manager at MainStay Suites, responded to this review

I am confused that you entitle an honest review..We do a great busines and off this exit we are the best deal. It seems that you stayed in more than one room the same day.You do not mention the room number or generally not specific. It would be fair if I was able to talk to you directly. Seedy is...

Reviewed 19 June 2014 via mobile

We stayed 4 nights and I booked here based on price coupled with reviews. It was the best reviewed I found for less than 100 a night. Room was fine. Beds were comfortable, EXCEPT, the pull out sofa. It was the worst I have experienced. I felt bad even having my 2 year old and 4 year old sleep on...

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1Thank Carrie201
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Corona, California
Reviewed 19 June 2014

This was perfect for our 2 day stay. The common areas were clean and staff was friendly. My 14, 11, and 10 year olds liked the little activities/areas for kids. The pool had a small slide, there was a small game room, mini golf area, and an indoor basketball hoop. Our room had a small kitchenette so we were able...

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1Thank leemary1
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

Blandon PA
Reviewed 17 June 2014

The check in was fast and the hotel was clean. The rooms are very spacious and have a full kitchen. Would recommend the 3rd floor due to the pool and the mini golf on the first and second floors. Breakfast area is large and the selection is average. It is over a 9AM which is a little early when you...

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Thank snoopy21
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind...

East Aurora, New York
Reviewed 12 June 2014

I travel a lot for biz, I paid for 2 rooms via pricline months ago, arived at hotel, owner/ manager had a problem with priceline, so he cancelled my rooms, He did not hold them and I would have paid for them and took the problem up with priceline, he just cancelled my reservation, All hotels in area, booked solid,this...

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5Thank Todd455
Cleveland, Ohio
Reviewed 10 June 2014

Loved this hotel! We had a one bedroom king suite, adjoining with another family member. The employees were friendly & accommodating. The kids loved the pool w/water slide, arcade and mini-putt. They asked to stay there again, and we will for our annual trip to Hershey. Only disappointment was the breakfast. It ended early, compared to other hotels we've stayed...

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Thank nfmom2
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

Port Jervis, New York
Reviewed 9 June 2014

This was our first trip to Hershey Park. The hotel was within minutes from the park. It was super kid friendly and family orientated. The kids loved the game room and of course the indoor pool. The rooms were clean. Breakfast was good. Highly recommend this hotel for your family trip. We will be back.

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1Thank Kelly M
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Reviewed 5 June 2014 via mobile

We stayed here with seven of our children, in adjoining rooms. Check in was easy. The front desk clerk, Brian, was great! He was extremely helpful, and pleasant! We found the rooms to be clean, and comfortable. The kitchenette was an added bonus. Our kids absolutely loved the indoor pool with water slide, the mini golf and the indoor basketball...

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1Thank DoctorMom210
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
We are brand new, all rooms are SUITES, we offer a large indoor swimming pool with a 2 story water slide, indoor basketball and 9 hole mini golf, free hot breakfast, All rooms have a pull-out-sofa bed, 2 room suites, free wireless and wired internet and all of our rooms have full kitchens. Hershey is only 5 miles, Harrisburg is also only 10 miles, Penn National Casino & Race Track is 1/4 mile and Fort Indian Town Military Gap is only 5 miles. We have a mixture of 2 queen bed suites, king bed suites and 2 room suites. We have a meeting room which we will not charge. Any questions please feel free to contact us Each room bed type can be arranged individually later. We have 385 sq. feet of meeting space available. ... more   less 

Additional Information about MainStay Suites

Address: 105 Kelley Court, Grantville, PA 17028
Region: United States > Pennsylvania > Grantville
Price Range: RM308 - RM767 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Mainstay Hotel Grantville
Grantville Mainstay Suites
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites staff and other travellers.
12 questions
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Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor was a great location!”
 of 5 bubbles Colleen107, 17 Oct 2016 | Read review
“Wifi worked great all over the hotel!”
 of 5 bubbles CarmaleeS, 24 Jul 2016 | Read review
“10 to 15 min away from Hershey Park”
 of 5 bubbles m0niekw, 24 Jul 2016 | Read review
“on top floor so you don't hear kids running above you”
 of 5 bubbles Mamaof2-75, 17 Jul 2016 | Read review
“Try to get a top floor room at the end of the hall. Hopefully it will be quiet.”
 of 5 bubbles TDypko, 25 Jun 2016 | Read review
5 of 5