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Enjoyed my stay downtown, new beds, buffet for breakfast with personal omelette chef to start your day. That was special after most hotels offering just the standard fare for breakfast. I highly recommend the Salmon for dinner! Delicious and Excellent Presentation!!!
This was my 2nd time staying at this hotel as I travel from Baltimore to Harrisburg often. My 1st stay was awful about 6 months back but this stay was nothing like I would expected. Upon check-in ( didn't make reservation ) the service far...More
Response from Andy B, Guest Relations Manager at Crowne Plaza Harrisburg-HersheyResponded 17 January 2018
Thank you so much for taking the time to send us such kind words in regards to your recent stay. I am so thrilled to know that we have redeemed ourselves from your first stay and I look forward seeing you during your next trip!...More
I stayed overnight here on February 2nd. First my key wouldn't get me into my room. As I returned to the lobby a hotel employee encountered me and offered to help. When we got tot he lobby he put me back on the elevator, pressed...More
1 Thank John M
Response from IHGService, Guest Relations Manager at Crowne Plaza Harrisburg-HersheyResponded 2 weeks ago
Hi John M!
Thanks for choosing us for your stay in Harrisburg and sharing your experience! I'm very sorry about the issues on your key card, hotel staff's service, room cleanliness, breakfast, and valet services. This is certainly not what our hotel strives for, nor...More
Hotel is under renovation. Seemed okay, nothing special. Easy access with great valet service. Local Troeg beer on tap at small bar area. Along, with hot appetizer. Price is right. Breakfast buffet OK.More
Response from Toni R, Manager at Crowne Plaza Harrisburg-HersheyResponded 12 February 2018
Thank you for choosing our Crowne Plaza Harrisburg/Hershey. We are excited to say our renovations have entered the completion stage and we are excited to share our new look. Our team is dedicated to providing you with service that exceeds your expectations. We...More
Perfectly decent hotel, good size room and bathroom. Renovations in lobby made entering and checking in a bit unpleasant, but the staff was quite nice. Gave me a two-hour late checkout due to weather travel delays.More
Response from Andy B, other at Crowne Plaza Harrisburg-HersheyResponded 22 January 2018
Thank you for your positive comments, on your recent stay. We understand the renovation process can be unpleasant, but the exciting part of that is we have almost reached completion. We are appreciative of all of our guests' patience through the renovation process....More