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Wyndham Garden Harrisburg/Hershey

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Wyndham Garden Harrisburg\/Hershey
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768 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Garden Harrisburg/Hershey
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Showing 762: English reviews
Cranford, New Jersey
Reviewed 11 May 2015

I was nervous about staying here after reading the reviews on TripAdvisor. Completely unfounded. Our stay was fine. Is the hotel in need of a refurb? Yes. But it was clean and comfortable and Kevin at the front desk was very nice & checked us in quickly after a long day at Hershey Park. Would I stay here for a...

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Helpful?
Thank Jen N
Phillip_Murray, General Manager at Wyndham Garden Harrisburg/Hershey, responded to this review

Dear Jen N; Thank you very much for your comments and recognizing one of our employees. Yes we are up for a renovation and we want to make sure next time you will state that you would stay with us for a week. I appreciate you taking some of your valuable time to give us a pat on the shoulder,...

Pittsburgh, United States
Reviewed 11 May 2015

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Helpful?
2Thank Jennifer J
Phillip_Murray, General Manager at Wyndham Garden Harrisburg/Hershey, responded to this review

Columbus, Ohio
Reviewed 11 May 2015

This hotel has seen better days despite the chain name. The rooms are dirty and overlooked. Who leaves coffee in a room not noticing that the coffee maker is gone? The front desk staff is friendly and understanding. The property is undergoing some renovation currently, but not sure if that's going to help.

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Helpful?
2Thank Iflysky
Phillip_Murray, General Manager at Wyndham Garden Harrisburg/Hershey, responded to this review

Dear Iflysky: Thank you very much for your comments and concerns, we do not want to be the "Wyndham that was forgotten" and neither does our ownership. The dirty room is unacceptable and this will be addressed with my housekeeping staff. I do appreciate to hear that my front desk staff was friendly and understanding, but you are correct, how...

Aurora, United States
Reviewed 6 May 2015

This hotel might have received a better review if customer service was better. I reserved a room with 2 queen beds. Check in is at 3PM and we were running extremely late and since we were already beyond cancellation time, I called the hotel to inform that we infact were going to be really late. I was informed by Flo...

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Helpful?
Thank M 24342 M
Phillip_Murray, General Manager at Wyndham Garden Harrisburg/Hershey, responded to this review

Dear M 24342 M; After reading you review I am very disappointed that your staff and experience was an utter disaster. I kindly ask you to please give me a call and I will make this right for you, period. Secondly, I will be reviewing this review with my team to find out why the General Manager did not receive...

The Villages, Florida
Reviewed 1 May 2015

No security.back door left open. We had a potential intruder. Water in sink had no pressure . Only one set of towels. Loud air conditioner ignored setting. Etc etc

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Helpful?
Thank Louis N
Phillip_Murray, General Manager at Wyndham Garden Harrisburg/Hershey, responded to this review

Dear Louis N: I value your comments and wish to first thank you for taking your time to let me know how and were we have failed you as our valued customer. Security is the utmost important aspect of our business and the fact that a door was not securely closed at all times is not acceptable. I have reviewed...

Manassas, Virginia
Reviewed 1 May 2015

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Helpful?
Thank Randy B
Phillip_Murray, General Manager at Wyndham Garden Harrisburg/Hershey, responded to this review

Muncy, Pennsylvania
Reviewed 30 April 2015

Stayed there ovenight to catch a flight in the early morning. Property was in need of a make over. Room was clean but overall appearance needed some work. Convient location to the airport.

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Helpful?
Thank Michael K
Phillip_Murray, General Manager at Wyndham Garden Harrisburg/Hershey, responded to this review

Dear Michael K., Thank you very much for taking your time to share with me your experience during your most resent stay. Our ownership is making plans to invest into this property to ensure that the experience and expectations of our guest our met if not exceeded. I will be sharing your comments with our ownership because they too appreciate...

Reviewed 29 April 2015

We stayed at hotel for ten days loved it most employees went out of there way to help our long stay smoother Flow made sure our room was right Brittany and Mike helped us get a Mike and checked on us daily and a few other employees very nice daily the only one that was not very polite at all...

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Helpful?
Thank Timothy G
Phillip_Murray, General Manager at Wyndham Garden Harrisburg/Hershey, responded to this review

Dear Timothy G; Thank you for taking the time to recognize my employees and share with me who stepped up to the plate and who failed. It is so important that "ALL" my employees treat our guest with the utmost level of respect and appreciation. I will be sharing your comments with the staff and will be speaking one on...

Pennsburg, Pennsylvania
Reviewed 28 April 2015

I stayed here while traveling to Harrisburg on business. The hotel is outside of downtown Harrisburg (about 10 minutes away). There are several restaurants in the area of the hotel and a decent indoor mall. The check in staff was quick and courteous. However, as many times as I came and went they really never acknowledged me. The rooms are...

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Helpful?
Thank Geoff Y
Phillip_Murray, General Manager at Wyndham Garden Harrisburg/Hershey, responded to this review

Dear Geoff Y: Thank you very much for taking your valuable time to share with me your experience. My staff should acknowledge our guest at "ALL TIME'S" and I am disappointed that they failed. This will be shared in our monthly all employee meeting. I will also meet with my front desk staff to make sure our guest are recognized...

Hudson, Wisconsin
Reviewed 27 April 2015

Calvin was especially helpful in booking my stay and I especially appreciated the call from the front desk asking if my room was acceptable. Your people demonstrated the utmost in professionalism and customer service.

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Helpful?
Thank Barry J
Phillip_Murray, General Manager at Wyndham Garden Harrisburg/Hershey, responded to this review

Dear Barry J; Thank you very much for taking your valuable time to share with us how your experience with us was. We strive to meet if not exceed our guest expectations and it is nice to see that we do achieve this goal with you. May you have a wonderful week and once again. thank you for sharing. Respectfully...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Come and stay with us at Wyndham Garden Harrisburg, We are conveniently located at 765 Eisenhower Blvd with 24-hour business center as well as a fitness center for your enjoyment. Also enjoy our restaurant for breakfast, Lunch and Dinner, open daily. ... more   less 

Additional Information about Wyndham Garden Harrisburg/Hershey

Address: 765 Eisenhower Blvd, Harrisburg, PA 17111-2308
Region: United States > Pennsylvania > Harrisburg
Price Range: RM271 - RM733 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Harrisburg/Hershey 3*
Number of rooms: 167
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Also Known As:
Wyndham Garden Harrisburg Hotel Harrisburg
Wyndham Harrisburg
Harrisburg Wyndham
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Harrisburg/Hershey staff and other travellers.
7 questions
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Questions? Get answers from Wyndham Garden Harrisburg/Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best room would be at another hotel.”
 of 5 bubbles WendellN_12, 23 Sep 2016 | Read review
“One couple had to change rooms due to air conditioning not working.”
 of 5 bubbles abelmom, 13 Sep 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles bearlewine, 7 Sep 2016 | Read review
“Book a different hotel”
 of 5 bubbles rodioCT, 29 Aug 2016 | Read review
“No good room”
 of 5 bubbles JoyB147, 30 May 2016 | Read review
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