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Sheraton Harrisburg-Hershey

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Sheraton Harrisburg-Hershey
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728 Reviews from our TripAdvisor Community

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Showing 716: English reviews
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Freeland, Pennsylvania
Reviewed 1 week ago

We were at this hotel for the "Math Counts" competition last weekend. I was VERY disappointed with our accommodations. We were on the 1st, Floor (main floor is the 3rd. floor) in the bowels of the hotel. For a rate of over $200.00 per night I at least expect a nice room. We didn't have enough towels, the toilet didn't...

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Helpful?
Thank QuiltingJudy
Catawissa
HOTEL’S FAVOURITE REVIEW
Reviewed 28 October 2016

The Sheraton Hershey Harrisburg provided us with the wedding of our dreams. Our goal was to find a location that could easily hold 200 people and that was elegant and flexible to work with. Honestly out of the 10 venues we looked at, this was the only one to fulfill everything on our checklist. Even though they had a “list”...

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Helpful?
Thank Lori J
About Hotel's Favourite Review
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

We're so happy that we were able to provide such a memorable and special event for your family and friends! We will pass on your kind thanks to the staff members that you mentioned and we hope to see you again sometime!

Bethlehem, Pennsylvania
Reviewed 1 week ago via mobile

The hotel accommodations seemed basic for the steep price they were charging. The room was spacious enough, but I had a difficult time sleeping on a lumpy pillow and hard bed. Also, the water pressure from the shower wasn't great. My son had a hard time rinsing the shampoo out. Hallways were dark and dimly lit.

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Helpful?
Thank LisaSecula
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Hi Lisa, Thank you for taking the time to complete a review online about your stay at our property. I'm sorry for the inconveniences you encountered. I have passed on your comments to the proper departments so that we can improve upon these issues. Feel free to reach out to our Front Office Manager, Sarah Lagyak if you need anything...

Reviewed 2 weeks ago via mobile

The most absolutely worst hotel I have ever encountered. The vents covered in dust and I mean packed with dust, gross. Couldn't even breathe very stuffy. Had ants in our room!! Ceiling in the whole room was falling apart everywhere, bathroom right over our heads while we were in bed. Disgusting absolutely terrible.

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Thank Tara S
Lakehurst, New Jersey, United States
Reviewed 2 weeks ago

Stayed this weekend for the PA Horse Expo and had a wonderful stay! The hotel was easy to find and close to many stores and restaurants. We stayed in one of the rooms with the King bed- so comfortable! For breakfast we took advantage of the buffet at the Dog and Pony Restaurant. Pamela was awesome, ensuring that we had...

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Thank Kim M
Harrisburg, Pennsylvania
Reviewed 3 weeks ago

Usually a nice stay but during a conference on my last visit I went back to my room during a break in the MORNING session to find housekeeping clearing the room on my last day.  This was despite the do not disturb sign, TV on, and a desk full of paperwork which they had thrown away.  I had put in...

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Helpful?
Thank starwoodmember2017
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for taking the time to write a review in regards to your recent stay at the Sheraton Harrisburg Hershey Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues that you have encountered during...

Brooklyn, New York
Reviewed 3 weeks ago

Nice and pleasant hotel to stay at while vacationing in the area. The staff made the stay even more pleasant especially Scott from Scotland!! Nice room and excellent room service, pool was great , no complaints!!!!!

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Thank lululevin
loyalhanna, pa
Reviewed 4 weeks ago via mobile

First time here. Easy access from PA Turnpike. Strip mall located behind...nice walk, restaurants down the street and across the street from a gas station. The hotel and rooms were very clean! If I had 1 criticism it would be to mark the floor the lobby was on and clearly mark the lobby with room number directions. My room was...

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Thank disneyfanfamily2010
Reviewed 12 February 2017 via mobile

Used to stay at this property growing up all the time when it was a Marriott and a Wyndham and now as a Sheraton my family and I had a unbelievable stay. The same classic double indoor and outdoor pool resided but of course outdoor pool was closed because of the weather; but in the warm seasons you can swim...

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Thank Showtime2432
nyc
Reviewed 8 February 2017

We have been SPG Gold members for 10 years and have always stayed in Sheratons. This facility was a complete letdown and needs a complete overhaul. The primary issue was the lack of cleanliness but the hospitality overall was awful. Stay away.

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Thank dan h
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for taking the time to share your recent experience at the Sheraton Harrisburg Hershey Hotel with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Harrisburg Hershey Hotel's central location is just minutes away from downtown, the airport, and Hersheypark with easy access to the Pennsylvania Turnpike, I-83, I-283, and I-78. ... more   less 

Additional Information about Sheraton Harrisburg-Hershey

Address: 4650 Lindle Road, Harrisburg, PA 17111
Region: United States > Pennsylvania > Harrisburg
Price Range: RM647 - RM1,272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Harrisburg-Hershey 3.5*
Number of rooms: 348
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Also Known As:
Sheraton Harrisburg-Hershey Hotel Harrisburg
Harrisburg Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Harrisburg-Hershey staff and other travellers.
6 questions
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9 months ago
York Haven, Pennsylvania
Staten Island, New York
over a year ago

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Questions? Get answers from Sheraton Harrisburg-Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st. floor is disappointing!”
 of 5 bubbles QuiltingJudy, 13 Mar 2017 | Read review
“free car parking- close to shopping”
 of 5 bubbles garyannville, 2 Feb 2017 | Read review
“Ask for a corner room.”
 of 5 bubbles JCDPGH, 26 Jan 2017 | Read review
“Convenient location”
 of 5 bubbles 581tk, 14 Dec 2016 | Read review
“Avoid Room 452”
  • stretched cords
  • peeling paint
  • left over wrapper
  • cobwebs
  • mismatched lamps
  • more cobwebs
 of 5 bubbles 421jays, 16 Nov 2016 | Read review
5 of 5