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Quality Inn Hermitage

Hotels.comUS$68*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Quality Inn Hermitage
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71 Reviews from our TripAdvisor Community

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Showing 71: English reviews
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Layton, Utah
Reviewed 1 week ago via mobile

It was about 45°F and the heater was falling apart,not knob to select,the grill was off the place,breakfast was poor,I usually get my oatmeal and juice,but if expect more you won't get it The only reason I use the place is because of the big parking lot. The staff is really nice,the place is quiet,but if you 3 more miles...

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Helpful?
Thank Leonel L
Debbie D, General Manager at Quality Inn Hermitage, responded to this review

I am so sorry you had a bad stay with us. I will see today that the heater is fixed in the room that you stayed in. We have a great breakfast I'm not sure what happened today but I will find out about that too. I don't think you will find a better deal at a nicer hotel, you...

Middletown, Connecticut
Reviewed 3 weeks ago

This hotel is old the exterior is surely showing it's age. Don't be fooled. The interior has been remodel with new beds and some of the nicest linens I have seen in a hotel. The bathrooms have been remodeled. The room was clean. The staff at both arrive and departure where very nice. The breakfast room was clean with ample...

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Helpful?
Thank Rich7357
Debbie D, General Manager at Quality Inn Hermitage, responded to this review

Thank you for your great review we work hard each and every day to make this Quality Inn a great place to stay for all our guests, so it is nice to hear our hard work is paying off. We were glad to have you with us and look forward to seeing you again, I enjoyed talking with you at...

Reviewed 4 weeks ago via mobile

You can't beat the price.... Very friendly Front Desk staff ( Morgan) absolute wonderful person!!!!!!!! The place is very clean.... Rooms have new tv's..... microwave and mini refrigerators ( which you pay for in 5 star hotels) ....... My only complaint but it doesn't matter what hotel you stay in.... shower pressure is always horrible.... I'm not a fan of...

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Helpful?
Thank Aaron P
Debbie D, General Manager at Quality Inn Hermitage, responded to this review

Aaron, Thank you so much for your wonderful review. I just love Morgan, she does a great job. I'm glad you can see the future improvements, carpet cleaning is on that list, and that you will be back. We look forward to seeing you soon. Debbie Donella

Michigan
Reviewed 28 February 2017

A great value for the price. As other reviewers have noted, it's an older building in the process of upgrades. Our room was clean and comfortable, although some of the fixtures, and the bathroom in particular, were quite old. The bathroom counter and sink were very low, to the point that I had to bend quite a bit to spit...

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Helpful?
Thank SuisseGal
Debbie D, General Manager at Quality Inn Hermitage, responded to this review

Thank you for you nice review. The fixtures in our guest baths are only about 2 years old. We redid the entire bath except for the wall paper. So I'm sorry you thought they were old. Next time try our breakfast you can't beat those hot fresh waffles

Byhalia Ms
Reviewed 29 January 2017 via mobile

Not the fanciest hotel I've stayed in. BUT!!... you can tell that they have been doing some updating. The room was clean and very comfortable. The staff is very friendly. I drive a truck and they have plenty of room for parking which is awesome. I will be back. I enjoyed my stay very much.

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Helpful?
Thank Mikemez1962
Debbie D, General Manager at Quality Inn Hermitage, responded to this review

Thank you for your positive feedback we look forward to seeing you again soon

Michigan
Reviewed 26 October 2016

We were on our way back to Michigan. It was 11pm. The reviews on Trip Advisor were not all great - but the manager seemed to really be committed to improve and make this a great stop. So we took the plunge. The staff were friendly. The room clean. The bed very comfortable. The breakfast was great. Yes - it's...

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Helpful?
Thank TR3Driver
Debbie D, General Manager at Quality Inn Hermitage, responded to this review

Thank you so much, it really feels good to be acknowledged for trying to improve my hotel, so thank you. I am glad you had a good stay with us and a great breakfast. We look forward to seeing you again soon. Thank you, you really put a smile on my face today.

Clifton, New Jersey
Reviewed 4 September 2016 via mobile

Front desk personnel was very nice during check-in. Facility appears clean and rwcently updated. Carpeting, woodwork and tile clean. Room doors are original but fine. Go to the local diner down the street for a great meal. Free hot breakfast always a plus. Free WiFi.

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Helpful?
Thank ChiariDad
Debbie D, General Manager at Quality Inn Hermitage, responded to this review

Thank you for your kind words we are very pleased you enjoyed your time here with us.

Michigan
Reviewed 1 September 2016

As we headed west on I80, we hoped for a good "quality" hotel at a reasonable price for the night. A reasonable price was offered - $83, but unfortunately, little quality. There was no hot water, the cafe ran out of breakfast at 7:30am, and other annoyances that made the stay low quality. We did call the front desk and...

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Helpful?
Thank TakenByTravel777
Debbie D, General Manager at Quality Inn Hermitage, responded to this review

When I first saw this review I was on vacation, sitting on a beach for the first time in 3 years. And I was so upset, I called the hotel right away, and found out what happened, and that made me even more upset. I'm going to be making some change now that I'm back from vacation and believe me...

Elkhart, Indiana, United States
Reviewed 26 July 2016

The photo's online are quite different. You can definitely tell the property is dated on the inside. The night auditor was okay. Being treated as an interruption while she is on a personal call is a bit off putting, but I'll live. The room had a weird odor, I can't really explain it. There were used q-tips on the floor...

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Helpful?
1Thank Jessica C
DeborahD343, General Manager at Quality Inn Hermitage, responded to this review

I apologize for my night auditor and will be speaking to her about this situation, she knows personal phone calls are not allowed. I will also be speaking to housekeeping in regards to the q-tips and need to clean behind the dressers, and to keep an eye on the bathrooms. I am glad to hear you would stay again. Please...

PA
Reviewed 25 July 2016

We were in West Middlesex for a death in the family,From check in to check out the management & staff were very accomadating.They gave us a bereavement rate that was helpful. In difficult times like this the last thing you need is more pressure & stress. My wife & I checked in on a Sat My sister was to join...

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Helpful?
1Thank Mikel1893
DeborahD343, General Manager at Quality Inn Hermitage, responded to this review

I am pleased we were able to help your family through this difficult time. I will be passing on your kind words to my entire staff but especially to housekeeping since they so rarely get the praise they deserve. We hope to see you again under happier circumstances. Kindly Debbie Donella General Manager

24 photos of this hotel

Management photos: Courtesy of the property manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Banquet Room
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Quality Inn Hermitage

Address: 3200 S Hermitage Rd, Hermitage, PA 16148-7043
Region: United States > Pennsylvania > Hermitage
Price Range: RM290 - RM432 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Hermitage 2.5*
Number of rooms: 123
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Also Known As:
Quality Inn Hermitage Hotel Hermitage
Hermitage Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn Hermitage staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are better hotels nearby.”
TakenByTravel777, 1 Sep 2016 | Read review
“Any room there all great”
X6071TYmarkh, 2 Mar 2016 | Read review
“First floor has many door slamming qualities. Exit doors slam constantly.”
GeorgianaAntol, 2 Nov 2015 | Read review
“Extremely outdated hotel. Please avoid at all costs.”
dewloc2, 31 Aug 2015 | Read review
“Rooms are clean”
Sissyseuss, 16 Jun 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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