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The Hotel Hershey

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The Hotel Hershey
The Hotel Hershey
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2,017 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
Reviewed 2 days ago NEW

I just spent 3 days at the hotel. It was my first visit and I had a fabulous time. The hotel is quite posh. My room was beautiful with tasteful furniture, a comfortable King bed, and a huge whirlpool bathtub. The room is right next to the elevator and I almost asked for a room change but decided against that....

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Thank JMendy
Philadelphia, Pennsylvania
Reviewed 2 days ago NEWvia mobile

The hotel and staff were amazing! Everyone we encountered was friendly and engaging. The room, 309, was very comfortable, clean and quiet. The beds could have been a bit softer for my taste but I slept fine all night. We used the spa services and it was the best massage and facial I've ever had! The spa was very inviting...

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Thank Jenn6786
Reviewed 5 days ago NEWvia mobile

We decided to splurge and stay in the cottages. We had a King room. The Common area of the cottage is off limits unless you reserve all four rooms in the cottage. That's ridiculous!!!This is an opportunity to meet other people who are staying there and make new friends. Each room has a lock on their door keeping your room...

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Thank ldsjpsalpalp
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear ldsjpsalpalp, Thank you for taking the time to review your recent stay at The Hotel Hershey. We value your positive and constructive feedback. I'm disappointed to hear that your overall experience did not meet your expectations. I apologize for the inconvenience you encountered with the shower. Thank you for your kind remarks regarding our housekeeping staff. I hope when...

Kutztown PA
Reviewed 5 days ago NEWvia mobile

Stayed in room 422 with king bed. Over looks Hershey park and whole valley below. Bed clean and comfortable, hotel quiet at night. Staff friendly and helpful. Ate dinner at Trevi 5 which was good. Shopping inside premises nice touch. Would stay again, perhaps when weather is better.

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Thank mrsdlw
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear mrsdlw, Thank you for your kind review of The Hotel Hershey. I appreciate your feedback and look forward to you visiting us again.

Brooklyn, New York
Reviewed 6 days ago NEW

This place is a beautiful, old world hotel with tons of amenities. It was perfect for our midweek winter getaway. There is a spa, a heated indoor pool, fancy stores, lots of seating areas, several bars/lounges and 3 fine restaurants. We stayed in a cottage which was a short distance from the main house. Our room was large, with a...

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Helpful?
Thank Wilma K
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear Wilma K, Thank you for taking the time to review your recent stay. I'm glad to hear you enjoyed your cottage and dining experiences. I will share your kind feedback. Visit us again.

los angeles, CA
Reviewed 6 days ago NEW

Old rooms desperately need updating (hvac system, lighting, bathrooms, etc). Italian restaurant was very disappointing (delivered cold pasta, etc). For the price, I was sure expecting a better experience.

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Helpful?
Thank platinummedallion
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear platinummedallion, Thank you for your review of The Hotel Hershey. It's disheartening to hear that your expectations were not met. I will share your candid feedback with the team. Coincidentally, we are in the process of refreshing many of our rooms. Thank you for your time.

Harrisburg, Pennsylvania
Reviewed 1 week ago NEWvia mobile

I came here for myself and my boyfriend's birthday. We stayed in the new Woodside Cottages and I cannot say enough about them. It's was absolutely gorgeous from the time I walked in and saw the room. First it has a gorgeous gas fireplace that we put on immediately. The bathroom, with its sunken tub, rain shower head and it...

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1Thank aafry
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear aafry, Thank you for your kind review. It's great to hear that you enjoyed your cottage. I will share your positive feedback with the team. Thank you for choosing to celebrate your birthdays at The Hotel Hershey. Visit us again.

Reviewed 1 week ago via mobile

Through no fault of the hotel, we arrived when EVERYTHING was covered in snow! So, we couldn't really appreciate the grounds. The hotel is meticulously kept up and the service was great! Iberia Lounge was fun and HOPPING for a Wednesday night! And, the food was excellent. Drink chocolate martinis!! This morning, the breakfast was very good. Rooms could use...

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1Thank Ann7316
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear Ann7316, Thank you for taking the time to review The Hotel Hershey. I'm happy to hear you enjoyed your stay, despite the snowy weather. I appreciate your kind feedback and look forward to welcoming you back in the near future.

Reviewed 1 week ago

The staff is extremely friendly, the rooms are wonderful and stocked with everything you need during your stay (chocolate mandarin shampoo, conditioner, body gel, body scrub, lotion, face wash, shower cap, q-tips, cotton balls, makeup remover, hair dryer, etc). The WiFi is incredible (my husband was very impressed). The food is delicious. Indoor pool and hot tub area is great,...

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Thank Megan A
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear Megan A, Thank you for your kind review of The Hotel Hershey. It sounds like you had the opportunity to enjoy many of the premium amenities we have to offer. I will share your nice feedback with the team. Visit us again.

SE PA
Reviewed 1 week ago via mobile

Just returned from a really lovely off-season stay at the Hotel Hershey. The hotel itself was sold out of King Bed rooms, so we opted for a Woodside Cottage room on the property (just a short walk or quick drive to main building). It was a lovely, spacious room with rockers on the patio for enjoying the back woodland view....

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Helpful?
Thank ibnermd
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear ibnermd, Thank you for taking the time to share your experience. I'm pleased to hear you enjoyed your stay at The Hotel Hershey. Thank you for your kind remarks about our staff. I look forward to welcoming you back in the near future.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel Hershey is situated high atop the town of Hershey and has 276 guest rooms, including 48 cottages, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a recipient of both the Forbes Four-Star Award and the AAA Four-Diamond Award. The Hotel Hershey is also one of The Official Resorts of Hersheypark, alongside Hershey Lodge and Hersheypark Camping Resort. Guests at each of our resorts enjoy the value, convenience, and special access of our FREE resort benefits. ... more   less 

Additional Information about The Hotel Hershey

Address: 100 Hotel Road, Hershey, PA 17033-9507
Region: United States > Pennsylvania > Hershey
Price Range: RM1,014 - RM1,457 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Hotel Hershey 5*
Number of rooms: 276
Also Known As:
Resort Hershey
Hotel Style:
#1 Business Hotel in Hershey
#1 Green Hotel in Hershey
#1 Family Hotel in Hershey
#1 Romantic Hotel in Hershey
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel Hershey staff and other travellers.
18 questions
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Questions? Get answers from The Hotel Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved being in the main hotel but the cottages are an easy walk from the restaurants and activities.”
 of 5 bubbles Bluebutterfly14, 9 Mar 2017 | Read review
“Bring earplugs!”
 of 5 bubbles rich_cardona, 23 Feb 2017 | Read review
“Asks to stay near the Fountain Room--love it there.”
 of 5 bubbles shawnkimberlyk, 16 Feb 2017 | Read review
“The cottages are worth the money especially if you have a large group.”
 of 5 bubbles keyraj, 13 Feb 2017 | Read review
“Just ask staff for info, they will be glad to provide. Our room was fine in all regards.”
 of 5 bubbles Rich809, 13 Feb 2017 | Read review
5 of 5