Spent New Year's Eve with the family. Hotel was nice and clean and dog friendly. Beds were comfortable. Pool a little small but worked for the kids. Breakfast included and coffee station all day a nice perk..
We stayed here for one night on 12/31. Booked this hotel because of its great reviews and because it was a newer property. Room: Beautiful. New, smelled great, just what we were expecting. Loved the view of the shady red roof in and parking lot. At least I could see my car. We were back from dinner at a local restaurant around 7:30 and were going to rest before we went out to enjoy some New Years Eve festivities. We suddenly hear dogs Barking from down the hall. I figured, ok, dogs are staying here and maybe their owners put them in a strange room and then left so they were barking. We shower, get ready to leave and they are still barking. Non stop barking. We were downtown and saw the festivities with food trucks and the "kiss drop" etc. and decided, it wasn't that great of nightlife so let's just go back to the room and watch a movie instead. The teenagers were bored. We arrive back at the hotel and the dogs are still barking, 10:30 pm. Not just barking, crying, whimpering, howling, barking, non stop. I opened my room door to see if anyone was around. Seems it was about 2 rooms away. We could hear it clearly through our closed door. Barking was continuing until I finally fell asleep at 1:30 am. Who knows when it actually stopped. The walls are paper thin. Thermostat: The room was HOT. No matter what you had it set at, it wouldn't stop pumping heat into the room. Woke up at 3 am sweating, my husband standing by the thermostat for the 4th time, now trying to turn the air on. Heat was set to 67, room was 78!! Tried to turn the heat OFF first, get back in bed, it clicks back on again! I wish we could have opened a window. All 4 of us sweating. Glad to wake up sweating at 3 am because now I can hear the dogs again! Breakfast: I didn't even go down but my husband did and said they had two items: eggs and sausage. No toast, not a bagel, the waffle machine was "broken", no fruit, nothing else. Two items. Last but not least, check out is 11 am. You better have your butt in that lobby AT 11 am or you are getting a phone call! 11:04 as we are walking out of the door, phone ringing asking if we are extending our stay. My husband says no and we are gathering our stuff and walking out of the door now. My teenage son is taking one more sweep of the room, under beds, bathroom, etc and phone rings AGAIN not even 5 minutes later. We take the elevator down and expect LOADS of people checking in by the urgency of 2 calls in under 10 minutes but not a person in sight. Not a CAR in the parking lot! We visit Hershey a few times a year and to be honest, there are MANY other places that we will be spending our money in the future. I will not be recommending this hotel to any family members or friends.…
This hotel just opened in July and is very clean and modern. The rooms are spacious and the king size bed was comfortable. A hot breakfast is a nice touch. The body lotion in the room reminds me of lemons. The staff is very personable and friendly.
Our room was ready for a 2PM check which i did not request but the front desk attendant said she would be able to accomodate the request. We were going to a concert at Elizabethtown college and would meet our family and have dinner afterward. Which meant an 8PM check-in which we did not want to do. Our room was on the 4th floor and was clean, nicely furnished with easy access to the elevator and lobby for a great breakfast in the morning. Arriving and departing was an easy access to rt 743 which for our return trip home. This was our second stay at a Best Western Plus in the same week. As a rewards member The Best Western is the best choice for "one night stays".
Clean, new space; very polite, thoughtful and accommodating staff; spacious and nicely designed rooms; good breakfast — everything you need for a comfortable stay. And you can bring your pet too! I loved it and certainly would consider to use them again when I am in the area.