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I agree with others, this place could use some maintenance and cosmetic work. Our rooms were clean, the beds clean and comfortable.
We found the staff nice and accommodating. The manager opened the pool up for us early, which was nice.
They have a leaking...More
Wallpaper was held on by scotch tape, dark rim around bottom of tile, tv barely fit on stand, refrigerator made bagging noise all night, water stains on ceiling, front desk was disorganized and on and on... I had to pay just over $400 for one...More
Never ever go to this hotel they charge you extra when you go since they didn’t receive your reservation online by I got confirmation from choice hotel.They charge you 149 plus tax on a Sunday and said we will refund you when manager come in...More
The beds were comfortable and some of the front desk employees were nice. The tv worked.
Other than that... the ac in the room they gave us at first didn’t work but they did give us another room. Also the towels and gator toys were...More
This was the worst hotel I have ever stayed in! And I will never use this or any other choice hotel ever again, they gave our room away, put all 6 of us in a tiny room, and still charged me for the suite. When...More
Response from ushmacpatel, General Manager at Quality Inn & Suites HersheyResponded 8 May 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More
Response from WinstonWorldTraveler | Reviewed this property |
Though I had many issues with this hotel, I can tell you there were no bed bugs in the room I inspected. I would recommend inspecting the room you will stay in before checking in and lift the covers off the corners of the... More
Though I had many issues with this hotel, I can tell you there were no bed bugs in the room I inspected. I would recommend inspecting the room you will stay in before checking in and lift the covers off the corners of the bed to inspect the mattress seams. If there are black/bloody stains in the seams, its a good indication of bed bugs. They did have mattress covers which cover the entire mattress and zip up which help prevent bed bugs from living in the mattress but I always recommend inspecting a room before staying in it as bed bugs can be a room by room issue as opposed to a hotel issue.