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Chocolate Express Hotel & Suites Hershey

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Traveller (136)
Room & Suite (70)
Dining (4)

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About

#24 of 26 hotels in Hershey
Location
Cleanliness
Service
Value
Finding an ideal quiet hotel in Hershey does not have to be difficult. Welcome to Chocolate Express Hotel & Suites Hershey, a nice option for travelers like you. Chocolate Express Hotel & Suites Hershey is a quiet hotel offering a flat screen TV in the rooms, and it is easy to stay connected during your stay as free Wi-Fi is offered to guests. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travelers visiting Hershey. For guests with a vehicle, parking is available. For those interested in checking out popular landmarks while visiting Hershey, Chocolate Express Hotel & Suites Hershey is located a short distance from Giant Center (1.3 mi) and Hershey park Arena (1.7 mi). Travelers looking to enjoy some lobster can head to Piazza Sorrento, Devon Seafood + Steak, or The Chocolate Avenue Grill. Otherwise, you may want to check out a Mexican restaurant such as Chipotle Mexican Grill or Tumbleweeds Taco. If you are interested in exploring Hershey, check out a history museum, such as Hershey Derry Township Historical Society. Chocolate Express Hotel & Suites Hershey puts the best of Hershey at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Non-smoking hotel
Self-serve laundry
Wifi
Breakfast buffet
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Room features
Air conditioning
Housekeeping
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
2.0 of 5 stars
Languages Spoken
English
456Reviews3Q+A93Room tips
Traveller rating
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joep735 wrote a review Aug 2022
Barrow-in-Furness, United Kingdom799 contributions382 helpful votes
Booked very last minute after leaving another local hotel. This one badly needs a refurbishment. But it was very clean and the lady on the front desk was very nice and helpful. Decent night's sleep and plenty of parking with no hassles. Could be very good with the location if someone would invest.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GM P, General Manager at Chocolate Express Hotel & Suites Hershey
Responded 8 Aug 2022
THANK YOU FOR TAKING TIME TO DO REVIW. WE WILL LET SOME ONE KNOW
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Baby nurse wrote a review Aug 2022
17 contributions1 helpful vote
+1
Our stay started with being told the pool heater was broke. But “the cold water would feel good on hot days”. We chose this hotel because it had an indoor pool. Musty smell. We were given an occupied room, opened door and other people’s belongs and food all over room. Different room given. No bathroom toiletries are provided in the rooms. Stains on bed coverings. Hair in tub. Mold on inside of shower curtain. Dusty ledges on entertainment center. Opened in room refrigerator to find half gallon of milk and 2 frozen food meals in the fridge. Fridge had dried liquid of some sort all on bottom. Microwave dirty. Went to desk to get cleaning supplies to clean it. Went to pool, found dead spiders and bugs around the area. Water too cold to swim. Dirty windows, piles of broken bricks
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from GM P, General Manager at Chocolate Express Hotel & Suites Hershey
Responded 3 Aug 2022
THANK YOU FOR TAKING TIME FOR REVIEW. SO SORRY THAT YOU ARE LETING US KNOW, BUT POOL IS ADVERTISING ON OVER WEBSITE THAT POOL IS NOT HEATED. OUR MISTAKE THAT WE DID GIVE YOU A OCCUPIED ROOM BY MISTAKE, AND WE TOLD YOU SO SORRY ABOUT THAT. WE DO CLEAN EVERY CORNER IBN OUR HOTEL ROOM. OUR BREAKFAST IS COLD THAT WE DO ADVERTISING TOO. HOTEL IS SAME AS PICTURE ON WEBSITE. WE ARE NOT ADVERTISING AS "QUALITY INN"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Beth S wrote a review Jul 2022
6 contributions6 helpful votes
Hotel was part of a gift for my adult son and friend who were in town for a concert. Since he’s not 21 yet, he wasn’t allowed to stay. My husband took a half day off work and drove 6 hrs. so my son could keep the reservation. Then, the hotel charged an additional $50 for the “extra person” . An additional fee for “three” people in a double Queen room??? Ridiculous . I’ve never experienced this fee in all my years of traveling. The hotel isn’t even that nice. They really made things difficult and made sure to get every penny they could! Oh, and when I called the front desk later on to ask about the rate for the evening, I was given a price and NEVER asked how many people the reservation was for! They def took advantage of our situation!
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from GM P, General Manager at Chocolate Express Hotel & Suites Hershey
Responded 3 Aug 2022
SO SORRY THAT YOU BOOK THE ROOM UNDER YOUR NAME. ROOM WAS NOT BOOK UNDER SON NME. UNDER AGE NOT ALLOWED AT HOTEL ROOM. IF YOU MORE THAN TWO GUEST YOU HAVE TO PAY EXTRA PERSON FEE, THAT'S ON OUR WEBPAGE. IF YOU GO TO OUR HOTEL PAGE FOR BOOKING, IT WILL ASK HOW MANY GUEST IN YOUR PARTY ?
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yadwinder s wrote a review May 2022
1 contribution
Very nice motel good and helping staff. Motel is very quiet and peaceful no noises from Negihbour rooms.Close to Hersheypark. Got the cheaper tickets to Hershey park than online at motel desk. Close to supermarket and ice cream parlor. Will recommend for stay
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GM P, General Manager at Chocolate Express Hotel & Suites Hershey
Responded 3 Aug 2022
THANK YOU FOR TAKING TIME TO GIVE US YOUR RIGHT REVIEW.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bailey G wrote a review May 2022
1 contribution
Super friendly and helpful staff Parking accommodated our truck and car trailer with ease Clean, quiet, comfortable Tasty continental breakfast Convenient if you are going to Hershey Park You have to check out the AACA Car museum while you stay! Would stay here again!
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Shane M wrote a review Apr 2022
1 contribution
Excellent place to stay at. Great customer service. Nice comfortable rooms. All out Excellent. Nice place to stay at will request my friends to visit this hotel and not to far from the amusement park.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GM P, General Manager at Chocolate Express Hotel & Suites Hershey
Responded 28 Apr 2022
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. If you please can go to google & TripAdvisor to do review Sincerely, GM Chocolate Express Hotel & Suites Hershey PA 7175835151
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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malcolm g wrote a review Apr 2022
1 contribution
Very clean good housekeeper and good management I love this hotel chocolate Express the shower is clean jacuzzi is nice the staff is good the parking lot's cleaning the pool is nice the bed is very nice and clean
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chandrakant Patel, General Manager at Chocolate Express Hotel & Suites Hershey
Responded 28 Apr 2022
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, CM Patel GM Quality Inn & Suites 7175835151
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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paula s wrote a review Apr 2022
1 contribution
This hotel was perfect location for Hershey Park. It was clean, and the owner is super friendly and accommodating. We bring our cheer program here every year.If you are looking for a hotel that is not too expensive, close to the park, clean and has nice staff, this is the hotel for you!
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chandrakant Patel, General Manager at Chocolate Express Hotel & Suites Hershey
Responded 26 Apr 2022
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Wander full family & friends from you Group. We will keep room for your Cheer Group for next Year too. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, CM Patel GM Quality Inn & SUites 7175835151
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AnnMichele B wrote a review Apr 2022
1 contribution
This was our 3rd time staying here. We love everything this hotel has to offer. Very clean and friendly. Close to the park. We come once a year for our daughters cheer competition. High recommend staying here!
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Chandrakant Patel, General Manager at Chocolate Express Hotel & Suites Hershey
Responded 28 Apr 2022
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We will keep room for your group for 2023 Cheer. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, GM Quality Inn & Suites 7175835151
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zach wrote a review Apr 2022
1 contribution
Great room space and easy use of Jacuzzi. Very clean and very nice workers make for a peacefully experience. Has a good breakfast every morning that is a wide variety and had enough for everybody staying at the hotel. Would recommend and would go back to if im ever in the area again
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Chandrakant Patel, General Manager at Chocolate Express Hotel & Suites Hershey
Responded 26 Apr 2022
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Please come again and let you friends & foamily member know how close we from Hershey Park. we do sale Hershey Park Tickets & room packages. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, CM Patel GM Quality Inn & SUites 7175835151
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 538 - RM 674 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn & suites hershey hotel hershey, quality inn and suites hershey, quality inn hotel hershey, quality inn hershey
LOCATION
United StatesPennsylvaniaHershey
NUMBER OF ROOMS
58
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CHOCOLATE EXPRESS HOTEL & SUITES HERSHEY: See 456 Reviews, Price Comparison and 189 Photos (PA) - Tripadvisor