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Too bad has dirty carpet in halls and room. Pool area not cleaned no towels by pool.
Had to go. To front desk for towel for my room and pool Bathroom was dirty and toilet..front desk person cleaned and offered different room, which was worst...More
Response from Samantha B, General Manager at Red Lion Inn & Suites HersheyResponded 2 weeks ago
I greatly appreciate your feedback and would like to resolve the issues in your review. Meeting and exceeding expectations is what we strive for now that we are the Red Lion Inn and Suites. Our goal is to have our guests walking out...More
We were coming to Hershey for the AACA flea market. I started looking at motels one month before the meet. Most motels were booked or had high rates. This motel had what I was looking for - average rates, breakfast and a good location. The...More
Thank Barbara S
Response from Samantha B, General Manager at Red Lion Inn & Suites HersheyResponded 3 weeks ago
Barbara, Thank you for taking the time to write a review. Your honesty is what we need to improve our hospitality promise to all of our guests. I have spoken to housekeeping in regards to having more towels, extra soap and the attention to detail...More
I was there for the AACA Hershey Fall Meet. I made a last minute reservation. The room was clean and had all of the nice things available. Breakfast was hot and more than adequate. Very friendly staff!More
Thank Ted D
Response from Scott R, Front Office Manager at Red Lion Inn & Suites HersheyResponded 8 October 2017
Dear Ted D,
Thank you for taking time to leave some feedback from your most recent stay with us during the AACA fall meet.
I am pleased we were able to accommodate your last minute booking and met your expectations with the room. I am...More
Hotel is placed startegically in Hershey, Staff is very friendly.
Rooms are old and the feeling is that they are not clean enought, bathroom needs an upgrade.
overall feeling is that we paid too much and rooms are not clean enough.More
Response from Scott R, Front Office Manager at Red Lion Inn & Suites HersheyResponded 6 October 2017
Thank you for taking a moment to leave some feedback from your most recent stay with us.
I am sorry to hear that you encountered some challenges while staying with us. I have notified the housekeeping department of your comments and they are...More
For the price we paid to stay here one night ($187+ with tax), we were very disappointed. The room itself was just ok, not fancy. The beds were quite comfortable, but the pillows were old and flat. The bathroom was small and not clean. The...More
Response from Scott R, Front Office Manager at Red Lion Inn & Suites HersheyResponded 19 September 2017
Thank you for leaving some insight from your most recent stay.
I am disappointed that you experienced cleanliness issues. I am glad you had a good nights sleep and you were able to enjoy breakfast in the morning. I am also pleased to...More
US$64 - US$141 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Business Hotel in Hershey
Non-Smoking Rooms ,
Number of rooms
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