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8/26/17 stayed at the Candlewood Suites in Horsham in room 327.
The room smelled like back in the day before hotels were smoke-free. It smelled like smoke that someone tried to clean up with another smell but the outcome was not good.
Response from Candlewood S, Manager at Candlewood Suites Philadelphia / Willow GroveResponded 3 weeks ago
First of all thank you for taking the time to rate us on TripAdvisor. We are disappointed that we did not meet your expectations during your last stay us us, but we do hope to have another opportunity in the future to exceed your expectations!
We live in and out of hotels year round and this hotels is by far one of the best hotels we have lived in. It is clean and provides you with everything you need to feel at home. There is no hassle for towels or...More
Thank Regina A
Response from Candlewood S, Front Office Manager at Candlewood Suites Philadelphia / Willow GroveResponded 20 February 2017
Thank you for your wonderful review we are happy that we exceeded your expectations. We hope to have the opportunity to host you again the next time that your travels bring you to the Horsham area!
Business travel took me to PA and I decided to try out this Candlewood Suites. It looks nice and modern from the outside but it needs revamping on the inside. Some fresh paint in the halls, brighter lighting would make it go a long way....More
Thank Laura T
Response from Candlewood S, Manager at Candlewood Suites Philadelphia / Willow GroveResponded 10 August 2017
Thank your for taking your the time to write a review on TripAdvisor. We are sorry that we did not meet your expectations. We hope to have an opportunity to host you again!
If you want to save a few dollars from the average cost of a hotel in the area this is the place. The rooms all have full kitchens and it's definitely a long term stay hotel. I believe maid services offered once a week or...More
Response from Candlewood S, Manager at Candlewood Suites Philadelphia / Willow GroveResponded 7 August 2017
Thank you for taking the time to write a review on TripAdvisor. We are happy that you liked the full kitchens and the Candlewood Cupboard. Also thank you for the items that you listed in your review, we will take them and use...More
We were looking for a reasonable option for a one night stay and a late arrival, so numerous amenities were not important to us. Candlewood Suites was a very pleasant surprise. There is no big lobby - only a check-in desk and no pool -...More
Response from Candlewood S, Manager at Candlewood Suites Philadelphia / Willow GroveResponded 23 May 2017
Thank you for taking the time to rate us on TripAdvisor. We are happy that you enjoyed our big clean comfortable rooms.
US$84 - US$113 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Candlewood Suites Philadelphia / Willow Grove Hotel Horsham ,