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Extended Stay America - Philadelphia - Horsham - Dresher Rd.

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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
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125 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Start your review of Extended Stay America - Philadelphia - Horsham - Dresher Rd.
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Reviewed 6 days ago NEWvia mobile

From the General manager Keith on down...the staff treats you like you are at a 4 star hotel... highly recommend this hotel and location. All the staff members, Keith, Kelsey, Nora, Earl and Dave treat us as tho we are family.

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Helpful?
Thank Steven B
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

Steven, thank you for sharing your wonderful experience at Extended Stay America - Philadelphia - Horsham - Dresher Rd. We are thrilled to know about the exceptional service provided by our staff, especially from Kelsey, Nora, Earl and Dave. We appreciate you recognizing our efforts and will be sure to share your compliments with our entire team. Thanks again for...

Reviewed 1 week ago via mobile

Friendly staff and very quiet. Had no issues and more imptly everyone was very professional . The room is perfect as well . I feel like I'm living inside of an apt all over again. Keith, Nora and Kelsey have all been amazing . Thank u

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Helpful?
Thank chimeresizer
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

We are thrilled to read you had a great stay with us at Extended Stay America - Philadelphia - Horsham - Dresher Rd. Thank you for mentioning our staff, especially Keith, Nora and Kelsey. They are true assets to our team, and I will be sure to share your compliments with them. We look forward to seeing you again soon....

Horsham, Pennsylvania
Reviewed 4 weeks ago

Had the use of an ADA compliant room due to an injury. bathroom was huge with a walk in shower... grab bars... spare handheld shower head. Staff was attentive to all our needs. There was a new General Manager named Keith that went out of his way to make sure our stay was enjoyable.

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Helpful?
Thank paulms46
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

It was our pleasure having you as our guest at Extended Stay America - Philadelphia - Horsham - Dresher Rd. We are glad to read your room was comfortable and our associates took good care of you while you were here that made you feel like home. I’m excited to share your compliments with them. Thank you for the fantastic...

Philadelphia, Pennsylvania
Reviewed 2 February 2017 via mobile

I stayed here for about four days and I have no complaints! The room was very clean, bathroom big and spacious, and the kitchen area was a plus! The wifi always worked, the bed was comfortable, the breakfast grab and go was convenient, the cooling/heating system always worked and it was nice that I was able to set my own...

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Helpful?
Thank d_j2704
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

Thank you for being our guest and taking the time to review your experience at Extended Stay America - Philadelphia - Horsham - Dresher Rd. We are so happy that you were pleased with your clean, comfortable suite along with our grab-and-go breakfast. We also appreciate your nice comments about our convenient location close to a variety of restaurants and...

Truxton, New York
Reviewed 1 January 2017

Pleasant staff, but the website would lead you to believe there were eating and cooking utensils to go with cooktop and microwave. There was nothing but empty ice cube trays upside down in the freezer and no ice machine available. Not even a mini coffee maker or drinking cups. The bed was not comfortable by my standards. Inexpensive? Yes. Maybe...

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Helpful?
Thank Marie B
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

Dear Marie, thank you for staying with us and for the feedback. I am pleased to hear our staff treated you kindly and their hospitality added to your experience. I am however so very sorry for the lack of communication shown to you at check in regards to our kitchenettes. All kitchen items are located at the front desk by...

Miami, Florida
Reviewed 9 December 2016

Great location for offices near by. Clean rooms. Helpful staff. Great price. Easy access, very safe. Convenient. Will recommend to others to stay at this particular hotel if you are in the area. Limited breakfast items, great coffee.

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Helpful?
Thank tipocloud
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

Thank you for reviewing your recent stay at Extended Stay America - Philadelphia - Horsham - Dresher Rd. We are pleased to note that our location was perfect for your business trip and you enjoyed our courteous service. Your satisfaction is of utmost importance to us as we constantly strive to make your experience a great one. We appreciate you...

orlando fl
Reviewed 4 December 2016

It was everything they promised, CLEAN, wifi was very good. Definitely will stay again when visiting family in the area. Coffee and packaged muffins in the morning, which was perfect for us. We were headed out with family. BUT in your room is a complete kitchen, full sized refridg, stove top cooking and micro - Perfect for a family.

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Thank megan1000
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

Thank you for evaluating your stay at Extended Stay America - Philadelphia - Horsham - Dresher Rd. Nothing is more important than your satisfaction so we are glad to know how happy you were with your well-maintained room with a kitchenette and the facilities we offer, during your Thanksgiving visit. We appreciate your business, and look forward to seeing you...

Cleveland, Ohio
Reviewed 3 December 2016

We booked a two night stay and boy are we sorry we did. This place is Filthy. They absolutely do not clean their rooms. After driving 5.5 hours we arrived and checked in. We go to our room and I wanted to take a shower. I went into the shower and it had hair strewn all over the shower. The...

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Thank Ceinoh
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

Our intention is to always provide our guests with a memorable stay and the superior quality of our brand. Our housekeeping team is stepping up their game to ensure all rooms and suites are properly serviced and inspected prior to the arrival of our next guest. We hope you will give us another chance to provide the excellent hospitality and...

Reviewed 1 December 2016

I'm from Delaware and I work up this end that is why I am up here - so last night it was raining to beat all and I didn't want to go through a two hour ride home so I decided to stay overnight here. What a mistake my problem was sacrificing money for quality. The hotel was cheap and...

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Helpful?
Thank Michael C
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

Thank you for selecting our hotel. We sincerely apologize for the issues you describe and that you were not able to get a good nights sleep. This is not the type of first impression we want our guests to have, which also leaves a negative last impression. We would like another opportunity to provide you with type of stay you...

A TripAdvisor Member
1 review
Reviewed 24 November 2016 via mobile

This is my third (3rd) and final stay at this hotel. The doors are not handicap accessible. You provide handicap parking and handicap accessible rooms but not the doors to enter or exit the building. It is difficult to maneuver opening the door with a cane and luggage!

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Thank A TripAdvisor Member
00esa, General Manager at Extended Stay America - Philadelphia - Horsham - Dresher Rd., responded to this review

Thank you for choosing to stay with us once again. We are glad you enjoyed your overall stay, but we truly apologize for not being able to live up to your expectations. We appreciate your comments as they will only help us improve, and also regret the inconvenience caused. Thank you once again, we sincerely hope you give us another...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Cash payments will not be accepted for stays less than 5 nights. ... more   less 

Additional Information about Extended Stay America - Philadelphia - Horsham - Dresher Rd.

Address: 537 Dresher Rd, Horsham, PA 19044-1995 (Formerly Homestead Studio Suites)
Region: United States > Pennsylvania > Horsham
Price Range: RM350 - RM509 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Philadelphia - Horsham - Dresher Rd. 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Homestead Studio Suites Philadelphia-Horsham-Willow Grove Hotel Horsham
Homestead Studio Suites Horsham
Homestead Horsham
Homestead Suites Horsham
Horsham Homestead Suites
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Philadelphia - Horsham - Dresher Rd. staff and other travellers.
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Questions? Get answers from Extended Stay America - Philadelphia - Horsham - Dresher Rd. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't expect a kitchen.”
 of 5 bubbles mariebQ7768PR, 31 Dec 2016 | Read review
“Ours was quiet, SO I really have nothing to add here.”
 of 5 bubbles megan1000, 3 Dec 2016 | Read review
“Great location when traveling to Phiadelphia”
 of 5 bubbles alexkT3451EF, 27 Oct 2016 | Read review
“Stay Away from this place !”
 of 5 bubbles W1290BQfrankm, 23 Oct 2016 | Read review
“Don't book here!!!”
 of 5 bubbles 3judyt, 10 Oct 2016 | Read review
5 of 5