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03/09/2017 04/09/2017
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    The Craiglands Hotel

    Cowpasture Road, Ilkley LS29 8RQ, England
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$76
    US$76
    US$76
    Traveller (203)
    Room & Suite (56)
    Dining (5)
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    Overview
    • Excellent28%
    • Very good24%
    • Average18%
    • Poor16%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
    Offers from The Craiglands Hotel
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,021)
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    There are newer reviews for The Craiglands Hotel
    See the most recent reviews

    11 - 15 of 1,014 reviews

    Reviewed 3 weeks ago

    Lovely stay here! The hotel has had a refurb since the last time I stayed and its now beautiful. The rooms are spacious, clean and modern and staff are brilliant!! They couldn't do enough for us. The breakfast in the morning is well worth getting,...More

    Thank Bethany W
    Response from TheCraiglandsHotel, Guest Relations Manager at The Craiglands HotelResponded 1 week ago

    Thank you very much for your review, I am delighted that you enjoyed your visit to the Craiglands Hotel. I hope to look forward in welcoming you back again soon. Kind Regards Guests Relations Manager

    Reviewed 3 weeks ago

    Booked afternoon tea as a birthday treat for my husband. We arrived in reception not sure where to go. Three members of staff were leaning on the reception desk chatting and laughing with each other and totally ignored us. We eventually found our way into...More

    Thank Margaret W
    Response from TheCraiglandsHotel, Guest Relations Manager at The Craiglands HotelResponded 1 week ago

    Thank you for taking the time to write a review about your recent visit to Craiglands Hotel. I am really sorry to hear that your experience was not up to expectations, and have noted your comments to the General Manager. Kind Regards Guest Relations Manager

    Reviewed 4 weeks ago

    Booked this hotel for my son and paid in advance. On arrival he and his girlfriend were treated like 2nd class citizens and a £150 pre authorisation demanded on his bank card even though the room was paid for. They were then given a poor...More

    2  Thank Rappeneau12
    Response from TheCraiglandsHotel, Manager at The Craiglands HotelResponded 3 weeks ago

    Dear Rappeneau12 Thank you for your recent review of The Craiglands Hotel. It is disappointing to hear your stay was not 100% to your satisfaction. I would like to discuss this with you in person. Please could you contact me on 01943 430001 or gm@craiglands.co.uk...More

    Reviewed 4 weeks ago

    Have stayed here twice before and no problems. How different the third time round. The room was tiny with no bed side table to the right and the ward robe butted right up to the bed so that when you turned in the bed you...More

    1  Thank ElRich71
    Response from TheCraiglandsHotel, Manager at The Craiglands HotelResponded 3 weeks ago

    Dear RichEllie Thank you for your recent review of The Craiglands Hotel. Please accept my sincere apologies for the shortfall you have experienced on your last visit to the Craiglands. This is not the normal standard of service we would wish to offer our guests...More

    A TripAdvisor Member
    2
    Reviewed 4 weeks ago via mobile

    My partner and I recently stayed at Craigland Hotel and were very happy with the service, stay and price. The room was very clean, offered tea/coffee facilities and complimentary biscuits. Smart TV in room was fantastic! Lovely area and around 5 minutes walk into the...More

    Thank A TripAdvisor Member
    Response from TheCraiglandsHotel, Manager at The Craiglands HotelResponded 3 weeks ago

    Dear Guest Thank you for your recent review of The Craiglands Hotel. It is pleasing to hear that you had a great stay. We pride ourselves in meeting and exceeding our guests’ expectations and I will be sure to share your kind comments with the...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$91 - US$155 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Travelocity, Expedia, Cancelon, Priceline, Hotwire, TripOnline SA and Agoda so you can book your The Craiglands Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Yorkshire >
    • West Yorkshire >
    • Ilkley
    • Also Known As
    • Craiglands Hotel Ilkley
    Add Photo Photos
    Traveller (203)
    Room & Suite (56)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (142)
    Bathroom (13)
    Family and Play Areas (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sarah B
    30 October 2016|
    AnswerShow all 3 answers
    Response from TheCraiglandsHotel | Property representative |
    Dear Sarah It is true we have had quite a few mixed reviews recently, the hotel is investing allot of money into the bedrooms and public areas and this has been on-going for some time. Unfortunately guest who have a... More
    0
    Votes
    Room Tips
    "If possible choose an upper floor away from the noise and bustle of weddding parties"
    Read review
    "Keep away from rooms by the (old fashioned and noisy) lift. We heard people moving about outside because our..."
    Read review
    "Rooms at the front are the best"
    Read review
    "Go somewhere else"
    Read review
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