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Premier Inn Redditch West (A448) Hotel

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Premier Inn Redditch West (A448) Hotel
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248 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Redditch West (A448) Hotel
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Showing 247: English reviews
stockton on tees
Reviewed 13 July 2015

Stayed here after travelling from Devon, visited a National Trust before which was close to it. Very large family room, clean and tidy. Friendly receptionist, meal deal was a bit of a chew, so will probably just order when we get their next time. Pub did get busy as a friday night so we went early. Breakfast was ok. Big...

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1Thank lfcboro
Reading
Reviewed 10 July 2015 via mobile

Having stayed at quite a few of these hotels my initial impression was that it was a bit older than most I had stayed in. When I entered the building the receptionist was very welcoming, helpful and friendly, I should have made a note of her name as praise was definitely due. My room was a bit smaller than most...

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1Thank robmckenzieuk
Worcestershire
Reviewed 9 July 2015 via mobile

Stayed for one night in June for a birthday party. Various family members also had rooms. We had a large room, clean and tidy. Receptionists were very helpful and friendly. A freshly cooked full English breakfast, with self service for as much tea, toast or cereals as you please. Premier Inn offer such good value, rooms are always good and...

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1Thank KevandMartine
Sheffield, United Kingdom
Reviewed 25 June 2015 via mobile

From the front I was a little disappointed and the reception is a dated. But the rooms are spacious with the standard comfortable bed. The star of the Hotel is the location and the beer garden which is outstanding. From talking to the staff it is planned for refurbishment in the near future.

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3Thank 111_Jimbo_uk
Dave B, Manager at Premier Inn Redditch West (A448) Hotel, responded to this review

Thank you for reviewing your stay with us and I am glad that we exceeded initial impression. I am also glad that you were able to enjoy the outdoor beer garden, very much needed this summer. I hope you get the chance to stay with us in the future.

Cornwall, United Kingdom
Reviewed 14 June 2015

Reception staff very welcoming and helpful - room clean and tidy. Nothing too much trouble; I would definitely stay again next year as this hotel is only 25 minutes away from the NEC. Beefeater next door is also excellent.

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3Thank Crazyhorse999
Dave B, Manager at Premier Inn Redditch West (A448) Hotel, responded to this review

Thank you for the kind review, I am glad to hear you found the team to be welcoming and helpful, and the room to be clean and tidy. I hope we do get the chance to welcome you back next year.

Reviewed 10 June 2015 via mobile

Great stay made much much better by the lovely receptionist Katie who was always helpful polite and a real lovely girl. She is a very well credited member of the team who is very professional and curtious. She made my stay even better than it would have been. :)

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2Thank Stanners13
Dave B, Manager at Premier Inn Redditch West (A448) Hotel, responded to this review

Thank you for the lovely comments made about our front of house team member Katie. I have shared the great comment with the rest of the team to recognise her. I am glad to hear she made your stay a great one and I hope we get the chance to welcome you back in the future.

London, United Kingdom
Reviewed 21 May 2015 via mobile

I stayed here again on a business trip. Much the same when I stayed last. POSITVES: The hotel staff are very nice and welcoming; Good night's rest. There was a confusion over my booking to include breakfast. Staff tried to resolve issue and gave me impression it was resolved only for me to attend breakfast next morning at restaurant and...

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1Thank 1stnubianq
Dave B, Manager at Premier Inn Redditch West (A448) Hotel, responded to this review

Thank you for taking the time to review your stay with Premier Inn Redditch West. I am pleased to hear you found the team to be nice and welcoming and you had a good nights sleep. I appologise for any confusion over the breakfast booking, I will ensure the team learn from this example. With regards to the heating in...

Kingston upon Hull, England, United Kingdom
Reviewed 13 May 2015 via mobile

All ok but room 32 has very nosy bad floors that creak with you walking around. Toilet is put in the corner of the very small bathroom. Room was otherwise ok. Staff to the normal standard. Suggest you sort the floor out.

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3Thank Ranjit21
Dave B, Manager at Premier Inn Redditch West (A448) Hotel, responded to this review

Thank you for taking the time to review your stay with us, your feedback has been noted and passed onto our maintenece team. We look forward to welcoming you back to Premier Inn soon.

Surrey
Reviewed 21 April 2015

We stayed here with all age groups in our party. It was a birthday party and my sister had also hired the venue room. The service was excellent as soon as we entered the reception, very friendly and efficient staff. The rooms were very clean and very comfortable, great beds!!!! The breakfast was such good value and very nice. Our...

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3Thank dawnw687
Dave B, Manager at Premier Inn Redditch West (A448) Hotel, responded to this review

I am pleased to hear you had a lovely stay with excellent service, and that the Birthday Party was a great success. I have also passed on the great comment about the clean and comfortable room to the housekeeping team. Thank you, and I hope Premier Inn get the chance to welcome you back.

Reviewed 16 April 2015 via mobile

Had a good week staying here, the receptionist... PAM COOPER... was helpful, polite and good to talk too,very informative on were to go for food, town, shopping etc.. THANKS.. Would stay here again when visiting this area..

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5Thank timebandits1979
Dave B, Manager at Premier Inn Redditch West (A448) Hotel, responded to this review

Thank you for the great comments about Pam, its makes such a difference to see team members mentioned by name, Pam has been formally recognised on the team board for all the team to see. I have personnally congratulated her for the great mention, especailly the fact she went the extra mile and was informative and helpfull for the rest...

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Amenities

Highlights
  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
The fun never stops with the NEC Birmingham, Cadbury World and Warwick Castle within 30 minutes' drive ... more   less 

Additional Information about Premier Inn Redditch West (A448) Hotel

Address: Birchfield Road, Redditch B97 6PX, England
Region: United Kingdom > England > Worcestershire > Redditch
Price Range: RM258 - RM407 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Redditch West (A448) Hotel 3*
Number of rooms: 33
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Also Known As:
Premier Inn Redditch Hotel Redditch
Hotel Style:
#4 Romantic Hotel in Redditch
#5 Family Hotel in Redditch
#7 Business Hotel in Redditch
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Redditch West (A448) Hotel staff and other travellers.
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Questions? Get answers from Premier Inn Redditch West (A448) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from any room near room 15, the noise from the stairs and the floorboards in the corridor is horrendous.”
 of 5 bubbles ToffeeBlue21, 25 Nov 2016 | Read review
“people with disabilities climbing stairs may have problems as quite a few”
 of 5 bubbles johnG9291YH, 29 Sep 2015 | Read review
“ask for a room with the least number of stairs to negotiate”
 of 5 bubbles Slapup, 21 Sep 2015 | Read review
“We've stayed in all levels. Asked for ground floor this time and it was fine. There is a lift.”
 of 5 bubbles traveltime222, 1 Sep 2015 | Read review
“Call beforehand if you want a room on the ground floor.”
 of 5 bubbles acepower84, 17 Aug 2015 | Read review
5 of 5