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Trivelles Mayfair

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Trivelles Mayfair
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42 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Sheffield, United Kingdom
Reviewed 1 week ago via mobile

Room is of nice size, has a private conservatory type room added on to room to which is a really nice touch. Comfy bed which had been nicely furnished with lots of cushions, nicely done bathroom with 2 shower heads which had good running hot water. The WIFI worked very well and didn't get buffering. we had to ask for...

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Helpful?
Thank Peter D
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear Peter D, Thank you for taking the time to leave us such a great review. Our rooms are designed specifically with customer comfort in mind, so to read that you found so many positives is most welcome and very encouraging. Should you ever return to the Stockport area, our doors will always remain open and ready to welcome you...

Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

Booked this hotel through booking.com ,drove 360 miles then got a call saying the power was off and I couldn't stay when I was one mile away.went to a hotel opposite and could see the power was on. It looked like there was work going on. Tried to book this hotel before Christmas and was told there was a problem...

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Helpful?
Thank philipd417
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear philipd417, Thank you for taking the time to leave us feedback. I was most disappointed to read your visit coincided during a time when we had to carry out emergency maintenance work to ensure our hotel continues to provide great accommodation to our customers. On this occasion, we have clearly been unable to provide you with our wonderful customer...

Reviewed 3 weeks ago via mobile

Great hotel, 2nd visit and nice to see so many improvements! Stayed again for business and couldn't fault the stay! The staff have changed since last time, but they are equally as friendly! I liked the vending machine, that was a good touch. Highly recommended to anyone look for a decent stay in Manchester!!

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Helpful?
1Thank Lionel T
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear Lionel T Thank you for regularly choosing Trivelles Mayfair as your choice of accommodation in Stockport. We always welcome repeat customers and thoroughly enjoy being able to satisfy you over and over again. Your kind words about our new staff are most welcome and I will be sure to let them know. We are always looking to enhance our...

Reviewed 18 December 2016 via mobile

Me and my fiance needed somewhere to stay whilst visiting family so chose Trivelles. We had a lovely stay. We requested a room without a slanted ceiling as my fiance is 6ft6 and they sorted this for us. The room was slightly small but was perfect for what we needed. The bed was very comfy and the shower was amazing....

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Helpful?
1Thank SianStaff
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear SianStaff Thank you for your kind words and great review! Like many of our customers, I am pleased to read you liked our in-room facilities, as they were chosen specifically to give our customers the best possible stay. We are aware of the lack of dining facilities currently at the hotel, but we are excited to announce that they...

Norfolk, United Kingdom
Reviewed 14 December 2016

stayed here for two nights, and for what i paid i didnt really expect much. Got to the hotel and was impressed by everything! the car park was clean and big with a nice fountain. The reception area was bright and welcoming, the staff seemed to be really friendly. I stayed in a top floor room which was a bit...

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Helpful?
Thank popbandmad
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear popbandmad Thank you for taking the time to leave us feedback. I am glad to read we were able to exceed your expectations. We try to keep our pricing competitive whilst providing top class services, and I believe it is for this reason we are able to impress many of our customers. Please note our doors will always remain...

London
Reviewed 13 December 2016 via mobile

My room was small (double) & no bath. I booked for 4 nights. Pros: Not bad area if you have a car Fridge in room Microwave in room Clean Tea & coffee in room Manager helpful Staff very friendly Free Car park (but limited spaces) Cons: They don't clean the room unless you ask Don't replenish tea & coffee unless...

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Helpful?
Thank Squaredog
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear Squaredog Thank you for taking the time to leave us a review. Without feedback like yours, it is difficult for us to identify key areas to focus on, so we always take these opportunities to further enhance our customer experience. Much of your concerns have been noted, and we invite to give us another chance to see just how...

Haverhill, England, United Kingdom
Reviewed 9 December 2016

Stayed here for 2 nights with my fiancee and found it to be very comfortable the bed and pillows were excellent we even had our own small lounge only downside to that was that the door wouldn't stay shut and found it to get a bit chilly at night so had to put chair by door to keep it closed...

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Helpful?
Thank Rob H
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear Rob H Thank you for taking the time to leave us kind feedback. Your words were very encouraging as we work hard to ensure complete customer satisfaction. The few concerns you have mentioned have been noted, and we will use them to further enhance our customer experience. Again thank you for choosing Trivelles Mayfair as your choice of accommodation,...

Ambleside, United Kingdom
Reviewed 7 December 2016 via mobile

Stopped here as I was working in Stockport , bedroom was a decent size & the bed was very comfy, shower was a really good one The fella on reception was top class any questions I had he really tried to help I would use this place again

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Helpful?
1Thank Reggy647
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear Reggy647 Thank you for choosing Trivelles Mayfair as your choice of accommodation in Stockport. I'm pleased to read you found our bedding and shower facilities impressive, they were specifically chosen with customer comfort in mind. I will pass on your kind words to our receptionist, and I know he will be very much looking forward to welcoming you again....

Newark-on-Trent, United Kingdom
Reviewed 5 December 2016

Terrible hotel, our room was at the top floor so the sloping roof took most of the room up, there was no decor, cheap furniture, not even placed neatley in the room. We had a mini fridge and a microwave, but no hairdryer? How does that make sense? No mirror apart from a small bathroom mirror, so couldnt use straighteners...

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Helpful?
Thank Lauren P
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear Lauren P Thank you for taking the time to leave us feedback. I was most disappointed to read that on this occasion we could not satisfy you. Guest satisfaction is why we are in this business, and when we fail to achieve it, I like to analyse why and implement improvements where possible. Much of your feedback leaves us...

Nottingham, United Kingdom
Reviewed 4 December 2016 via mobile

Whilst this is still a new hotel, and there is limited facilities, it's really fantastic value for money. The rooms were incredible for what you pay and certainly worth more. You get a fridge and microwave as well as a big smart tv. The staff were friendly and have lots of food places to recommend(no eating facilities just yet). A...

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Helpful?
Thank sarz121
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear sarz121 Thank you for choosing Trivelles Mayfair as your choice of accommodation. I was most pleased to read your kind words about our accommodation. We work extremely hard to give our guests the best experience. Your comments about our staff will be passed on and I am sure they very much look forward to welcoming you back again in...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking

Additional Information about Trivelles Mayfair

Address: 230 Wellington Road North, Stockport SK4 2QN, England (Formerly Family Lodge Hotel)
Region: United Kingdom > England > Greater Manchester > Stockport
Price Range: RM214 - RM535 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Trivelles Mayfair 3*
Number of rooms: 33
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Questions & Answers

Here's what travellers have asked, with answers from Trivelles Mayfair staff and other travellers.
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Questions? Get answers from Trivelles Mayfair staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best to stay midweek when its quiet”
 of 5 bubbles popbandmad, 14 Dec 2016 | Read review
“a room with a fridge as we didn't have one in our room and some rooms do have them in.”
 of 5 bubbles RobH248, 9 Dec 2016 | Read review
“1st rloor is quiet”
 of 5 bubbles A6872BSlindah, 30 Oct 2016 | Read review
“stay on first floor, its much quieter”
 of 5 bubbles Q2943XYjasonk, 26 Oct 2016 | Read review
“Attic rooms are very spacious and have fridges”
 of 5 bubbles 202sandyt, 22 Oct 2016 | Read review
5 of 5