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Hilton London Heathrow Airport

CancelonUS$108*
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Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$160*
US$108*
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US$133*
US$133*
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Hilton London Heathrow Airport
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3,678 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Heathrow Airport
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Showing 3,466: English reviews
Southern Pines, North Carolina
Reviewed 1 week ago NEW

We've been staying here 2 x per year for about 10 years and have seen the service and value for money continue to erode. Check in was fine and the rooms are nice, albeit small. My husband had a quick drink at the bar where the service was indifferent. We proceeded to Oscars the only restaurant open at the time....

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Helpful?
Thank DebRon1000
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "DebRon1000" Thank you for sharing your feedback. I was pleased to learn of your return visit to our hotel, however I am disappointed to learn the service provided was not of our usual high standards we aim to deliver. We would like to opportunity to make it right for you and allow us to change your views on our...

Newcastle, United Kingdom
Reviewed 1 week ago

Great location if you are traveling out of terminal 4 Heathrow. Just what you would expect from Hilton, clean , modern, hotel , short walk into terminal under cover. Food also of good quality. Fast check in and check out keep stress levels down for your onward trip.

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Helpful?
Thank james d
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "james d" Thank you for your review, we are grateful for your kind and possitve comments and delighted you enjoyed your time with us. We hope you had a safe onward trip and hope to welcome you back to the hotel in the near future. Kind regards Jurgen

Brisbane, Australia
Reviewed 1 week ago

Easy walk from Terminal 4 to Hotel via covered walkway. 4 staff on the front desk with no wait to be processed. Given a upgrade to use Executive lounge due to my Hilton status. I didn't use the lounge but it was nice to be upgraded so I could use if I had the time. Room was spotlessly clean and...

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Helpful?
Thank Brisdave
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "Brisdave" We are thankful for you taking the time to share your thoughts. It is lovely to learn how you had a wonderful experience with us. We very much appreciate your compliments about the hotel, service and staff. I will be delighted to share your comments with the rest of the team. We very much look forward to your...

Princeton NJ
Reviewed 1 week ago

Stayed here for a few days between travels dues to its location at Heathrow and easy access to train/underground to London. A good Hilton venue; had access to the Exec Lounge so did not use room service or restaurants. That said, their literature saying a "short walk" from terminals is very misleading. Arrived at Terminal 2 from USA and with...

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Helpful?
Thank OldTimer33592
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "OldTimer33592" Thank you for taking the time to share your feedback. I am pleased that overall your stay with us was a good one. I am sorry if you found any literature misleading this is definitely not intentional. Please note that we also offer a complimentary buggy ride from the hotel through the walk way into the terminal to...

Sandnes, Norway
Reviewed 1 week ago

I stayed here for one night last weekend and I liked the hotel very much, it amused me that it is attached to terminal 4 by a walkway which was so long it had signs telling you how much longer it would take. They do offer a shuttle though so easily accessible for the less able walkers. I did not...

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Helpful?
Thank alisongildert
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "alisongildert" Thank you for sharing your positive review on Trip Advisor, we are pleased that you had a lovely stay with us and we hope to have the pleasure in welcoming you back to the hotel in the near future. Kind regards Jurgen

Reviewed 1 week ago

The front desk were very quick, polite and professional; helped us printing out boarding passes and other travel documents. Room large and bed big and comfy; shower powerful and bathroom big. Clean and well noise-insulated. We had a 5am start the next day so this was all important. The undercover bridge across to T4 was quick and leads you directly...

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Helpful?
Thank William S
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "William S" I am glad to learn you had such a great stay with us and found our hotel convenient to your needs. It is very pleasing to know you would stay with us again, and we hope your next visit is not so far away! Best regards Jurgen

Houston, Texas, United States
Reviewed 1 week ago

Stayed here before an early morning flight. I highly recommend the hotel - comfortable bed, spacious room, and a good variety of dining options in the lobby. The staff was very attentive and helpful. They could use a little training on giving directions to guests about how to get to the correct terminal, but honestly that is a very minor...

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Helpful?
Thank Donald B
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "Donald B" Thank you for taking the time to share your review on Trip Advisor, we very much appreciate your kind comments and recommendation. We do hope you will consider to stay with us again in the future. Best regards Jurgen

Liverpool, United Kingdom
Reviewed 1 week ago

Service and attention to detail was poor. Our stay was on Good Friday when the place was part closed down and unfortunately we only received part service and part what we expected. There were no robes in the room, we had booked a meal online in the restaurant which was closed down, the changing rooms in the pool were cluttered...

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Helpful?
Thank 9stilton
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "9stilton" I am very sorry to learn that your stay did not live up to our usual high standards, I have shared your comments with the rest of the management to review further. It is only through such feedback as yours that we are able to constantly improve our service and product to our guests. If you wish to...

dallas
Reviewed 1 week ago

My wife and I stayed overnight on our way to a vacation to Norway. Everything about our stay was great. The location is perfect for a layover, the reception and check in was very quick and easy and the room was wonderful. All of the staff that we came in contact with were very polite, helpful and professional. We were...

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Helpful?
Thank rcajun
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "rcajun" Thank you for your 5* review, we very much appreciate your feedback and delighted that you had a truly great stay with us. I will be pleased to share your comments with the rest of the team. We hope you enjoyed the rest of your trip and look forward to a return visit in the future. Kind regards...

Parkland, Florida, USA
Reviewed 1 week ago

The hotel is huge. It feels like you are in a stadium, and you walk to the glass elevators on fly-over ramps that give you a view of the immense building and a funky partial outdoor pond which I hope is not their pool! I am a Hilton member so I've been to a few Hiltons in my travels. This...

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Helpful?
1Thank patriciac8462014
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "patriciac8462014" Thank you for sharing your review on Trip Advisor. I was so happy to read your kind comments about our hotel and staff. I was however disappointed to learn you were let down by the food on offer in our executive lounge. We will take your comments under consideration as we continually work to improve our guest experience....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more   less 

Additional Information about Hilton London Heathrow Airport

Address: Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: RM566 - RM1,277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport 4*
Number of rooms: 395
Reservation Options:
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Also Known As:
Hilton London Heathrow Airport Hotel Hounslow
Hilton Hotel Hounslow
Hilton Hounslow
Hounslow Hilton
Hotel Style:
#1 Green Hotel in Hounslow
#5 Luxury Hotel in Hounslow
#6 Family Hotel in Hounslow
#6 Business Hotel in Hounslow
#7 Romantic Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Heathrow Airport staff and other travellers.
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Questions? Get answers from Hilton London Heathrow Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were o. 5 th. top floor and very convenient to get to lift.”
24lorraineS, 24 May 2017 | Read review
“Our room (160) was on the first floor and convenient yo the lobby.”
TheMcColes, 22 May 2017 | Read review
“All rooms are sound proof so it is just for you to decide if you want a view of the landing aircraft”
Brisdave, 17 May 2017 | Read review
“Didn't notice flight/aircraft noise from 4th floor”
OldTimer33592, 17 May 2017 | Read review
“5th floor had a fabulous view.”
alisongildert, 17 May 2017 | Read review
5 of 5
Cancelon
US$108* /night
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Expedia.comUS$133
TripAdvisorUS$133
getaroom.comUS$160
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Prices are for 1 room, 2 adults
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