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Hilton London Heathrow Airport

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3,346 Reviews from our TripAdvisor Community

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Showing 3,154: English reviews
Lancashire
Reviewed 29 July 2015

Lovely quiet and comfortable twin room but I had paid an extra £25 to upgrade to Hilton Honours floor 2, free tea/coffee but no nice extras such as fruit or biscuits ! The pool was nice for half hour relax in and Oscars food was absolutely delicious but pricey, but I guess it is London hotel prices. Reception staff and...

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Helpful?
Thank Rockall
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Rockall Thank you so very much for taking a moment to share your experience. I was very pleased to see your high scores and your very nice comments regarding the room, staff and quality of the food and that overall you had an enjoyable stay with us. Thank you for your feedback regarding your car parking experience. I am...

Saratoga Springs, New York
Reviewed 29 July 2015

Excellent reception staff; well appointed room, clean and very comfortable king bed; The bathroom was simple and elegant, clean and functional. We had the option of tub or shower, and chose shower;. The shower pressure was excellent. the hotel is situated at terminal four at Heathrow airport and I didn't hear plane noise. I heard more planes when I lived...

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Helpful?
Thank Fran M
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Fran M Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the good scores given and for your kind comments, particularly with regards to the reception staff. I shall certainly pass your kind comments on to them. Thank you so much. We look forward to welcoming you back in future. Kindest regards, Jurgen...

Perth, Australia
Reviewed 28 July 2015

Staying at the Hilton at Heathrow is all about convenience, however I didn't think it was worth it. As diamond members we have had so many other experiences that were so much better. The rooms are tiny. There was a chair next to our kingsize bed, but really there shouldn't have been, as there was not enough room for it....

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Helpful?
Thank Ionise
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Ionise Thank you so very much for taking a moment to share your experience. It is clear by the scores given and your comments that we did not reach your expectations and please accept my sincerest of apologies. Your survey has been viewed by the senior management team and we will take your comments on board for future reference...

Cardiff, United Kingdom
Reviewed 27 July 2015

The good: Quality of the room Friendliness of reception staff Very close to airport (bridge to Terminal 4) The not so good: When we went to the Oscars resturant we were given an old menu by the initial waiter but charged in line with the new menu which ended up about £10 extra. Felt we were misled slightly even though...

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Helpful?
Thank LobbyLimb
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear LobbyLimb Thank you so very much for taking a moment to share your experience. It is clear by the scores given and your comments that we did not reach your expectations and please accept my sincerest of apologies. I would like to apologise for the matter of the menu that was given to you in Oscars. Having just introduced...

Reading, United Kingdom
Reviewed 27 July 2015

Stayed here en route to a holiday, only here approx 7hrs so a fling visit. Room was very very lovely, beautiful comfy big bed, wonderful spacious bathroom, very good facilities in room. Had room service, overpriced as expected and food pretty average - expect bar/restaurant was better - it looked very nice. Hotel decor is very good and clean. Staff...

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Helpful?
Thank Grazeley68
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Grazeley68 Thank you for your kind review following your recent stay. I am delighted that you would consider staying with us in future and we very much look forward to welcoming you back. Kind regards Jurgen Sutherland General Manager

MELBOURNE
Reviewed 27 July 2015

We decided to book the hotel at termnal 4 as the roads - M25- can be horrendous - and it takes the stress out of the travel. The hotel is on terminal 4 and can be reached by a long walkway - takes 4- 5 minutes -fro the airport. It is clean bright and the staff were very friendly -...

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Helpful?
Thank NATSYS
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear NATSYS Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the good scores given and for your kind comments, particularly with regards to the staff. Thank you so much. We look forward to welcoming you back in future. Kindest regards, Jurgen Sutherland, General Manager

Qatar
Reviewed 27 July 2015 via mobile

We arrived here about 10pm after a flight from the Middle East - check in was swift and friendly. We stayed in a twin executive room which was quite small but nicely decorated with a really comfortable bed and very good shower. We didn't hear a sound and slept very well. Breakfast was really good, a fair selection of food...

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Helpful?
Thank kathrynsdohadinners
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear kathrynsdohadinners Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the good scores given and for your kind comments. Thank you so much. We look forward to welcoming you back in future. Kindest regards, Jurgen Sutherland, General Manager

Market Bosworth, United Kingdom
Reviewed 27 July 2015 via mobile

I recently stayed here prior to a business flight. The hotel room was of a good quality and the price per night was reasonably when considering the location. The bed was comfy and the shower room was good. Only comment would be around the price of food/drinks which at £20 for fish,chips and a soft beverage I thought was on...

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Helpful?
Thank Peter B
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Peter B Thank you for your very kind review following your recent stay with us. I am delighted that overall you had an enjoyable stay. I have noted your comments with regards to the price of the food. We do strive to keep our prices in line with other hotels of a similar standard in the Heathrow area however...

Burford, United Kingdom
Reviewed 26 July 2015

Local great for terminal 4, 5 mins walk through a passage. Rooms clean, modern, corporate. Great for 1 night, preflight I wish the prices for food and drink were more realistic, we ate in terminal 4, Cafe Rouge which was excellent. The hotel bar was empty, surely if they reduced their prices, then they would make more money!

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Helpful?
Thank Sara S
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Sara S Thank you for choosing to stay at the Hilton London Heathrow Airport Hotel. I was very pleased to read that overall you had an enjoyable stay however I have noted your comments with regards to the prices. We do strive to keep our prices in line with other hotels in the Heathrow area however I would like...

Raleigh, United States
Reviewed 26 July 2015

Very Clean facility. Very Quiet considering located near Heathrow airport. Breakfast was very good with excellent selection. Staff at bar was attentive and nice bottle beer selection. Front desk was response & quickly processed check in and check out.

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Helpful?
Thank William R
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear William R Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the good scores given and for your kind comments, particularly with regards to the staff. Thank you so much. We look forward to welcoming you back in future. Kindest regards, Jurgen Sutherland, General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more   less 

Additional Information about Hilton London Heathrow Airport

Address: Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: RM498 - RM1,092 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport 4*
Number of rooms: 395
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Travelocity, Priceline, HotelTravel.com, Booking.com and Cancelon so you can book your Hilton London Heathrow Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Heathrow Airport Hotel Hounslow
Hilton Hotel Hounslow
Hilton Hounslow
Hounslow Hilton
Hotel Style:
#1 Green Hotel in Hounslow
#6 Luxury Hotel in Hounslow
#6 Family Hotel in Hounslow
#6 Business Hotel in Hounslow
#7 Romantic Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Heathrow Airport staff and other travellers.
47 questions
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Ipswich, United Kingdom

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Questions? Get answers from Hilton London Heathrow Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Basic room suffices if you are staying overnight. Even this is comfy”
 of 5 bubbles Yeannie, 5 Dec 2016 | Read review
“All of the rooms seem great”
 of 5 bubbles Travelbuglove83, 4 Dec 2016 | Read review
“Water pressure on top floor (5th) is weak. Lower floors is OK”
 of 5 bubbles njgoodman, 30 Nov 2016 | Read review
“I am not sure if it makes a difference, after all you are in airport hotel not much of a view”
 of 5 bubbles Anat100, 24 Nov 2016 | Read review
“rooms are quiet”
 of 5 bubbles ItaliansinCalifornia, 22 Nov 2016 | Read review
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