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Hilton London Heathrow Airport

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Hilton London Heathrow Airport
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3,549 Reviews from our TripAdvisor Community

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Showing 3,347: English reviews
Warwickshire, England
Reviewed 1 week ago

Everything about the stay was excellent apart from the room being too warm to sleep well. I was told that the system was set so that the temperature was 21C and could not go lower. This is fine for day use but too hot when you are under a duvet. So the hotel failed in its main purpose of providing...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Martin_MidlandsUK
Shaun M, Manager at Hilton London Heathrow Airport, responded to this review

Dear Martin_MidlandsUK Thank you for taking the time to alert me to events during your recent visit to the Hilton London Heathrow Airport. Needless to say I am very disappointed to read your comments and am concerned you left us with such a bad impression of the hotel. Firstly, I would like to take this opportunity to apologise for any...

Sundsvall, Sweden
Reviewed 1 week ago via mobile

I've stayed here several times and always found it convenient and providing excellent service. On my last stay I was pleasantly surprised to find my room was even better than I remembered. Very well appointed, spacious, bright and practical with a sleek modern look. The staff at check in, in the executive lounge, in the bar & restaurant were attentive...

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Helpful?
Thank Kieron L
Shaun M, Manager at Hilton London Heathrow Airport, responded to this review

Dear Kieron L Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport Although your scores are self explanatory, should you wish to contact me retrospectively in relation to any other specifics or advise what we could do better, I'd be happy to hear from you so I can...

Vancouver, Canada
Reviewed 1 week ago

Had an 11 hour layover at Heathrow and with two small kids, decided to get a day room. Rooms were clean and quiet which was perfect. Check in and check out process was very easy. Had the breakfast which was pricey but well worth it. The location itself is the main reason for booking, but it would be great if...

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Helpful?
Thank YVR_Wanderlust
Shaun M, Manager at Hilton London Heathrow Airport, responded to this review

Dear Hari R Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport Although your scores are self explanatory, should you wish to contact me retrospectively in relation to any other specifics or advise what we could do better, I'd be happy to hear from you so I can...

Reviewed 1 week ago

I flew into T5 and transferred to T4 via T3. A little more time consuming than I'd hoped but easy enough, even on a Sunday night. It took 10 minutes to walk across the connecting bridge - I wouldn't like to do it with a lot of luggage. The hotel room was quiet and comfortable. Nothing special but no problems....

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Helpful?
Thank Alastair M
Shaun M, Manager at Hilton London Heathrow Airport, responded to this review

Dear Alastair Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport Although your scores are self explanatory, should you wish to contact me retrospectively in relation to any other specifics or advise what we could do better, I'd be happy to hear from you so I can investigate...

Attard, Malta
Reviewed 1 week ago via mobile

Great hotel to stay in if leaving from terminal 4 . Good service , nice clean room . Friendly staff !!! Easy check in and out very helpful . We had a good night there . Can't fault our stay . There is a walk to the terminal but it's easy , just add a little longer if you have...

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Helpful?
Thank Siiri S
Shaun M, Manager at Hilton London Heathrow Airport, responded to this review

Dear Siiri S Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport Although your scores are self explanatory, should you wish to contact me retrospectively in relation to any other specifics or advise what we could do better, I'd be happy to hear from you so I can...

Northamptonshire, England
Reviewed 1 week ago

Usually stay at the Sofitel group, but decided to avail ourselves of the park and fly and easy access to Terminal 4 by walkway. Staff all very helpful, pleasant and polite. We chose a taxi to Terminal 3 in the end as the walkway was quite a distance for us with the luggage and then the express to Terminal 3....

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Thank Time Travellers' Wife
Shaun M, Manager at Hilton London Heathrow Airport, responded to this review

Dear Time Travellers Wife Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport Although your scores are self explanatory, should you wish to contact me retrospectively in relation to any other specifics or advise what we could do better, I'd be happy to hear from you so I...

County Cork, Ireland
Reviewed 1 week ago

I stayed here for one night in February 2017 while in transit. It was my first time staying here. I arrived into Heathrow through Terminal 2, and was actually departing again the next day from that terminal as well. This Hilton is located at Terminal 4. You can easily get there by a free transfer service on the Heathrow Express....

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1Thank Mjjos
Shaun M, Manager at Hilton London Heathrow Airport, responded to this review

Dear Mjjos Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport Although your scores are self explanatory, should you wish to contact me retrospectively in relation to any other specifics or advise what we could do better, I'd be happy to hear from you so I can investigate...

Long Beach, California
Reviewed 1 week ago

This hotel is connected to the airport by a covered walkway. Being able to get to our room in a matter of minutes without a bus or taxi was wonderful after a long flight. The hotel was a typical Hilton with comfortable, smallish rooms, a very friendly staff and a good breakfast.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Cheryl G
Shaun M, Manager at Hilton London Heathrow Airport, responded to this review

Dear Cheryl G Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport Although your scores are self explanatory, should you wish to contact me retrospectively in relation to any other specifics or advise what we could do better, I'd be happy to hear from you so I can...

Dublin, Ireland
Reviewed 1 week ago

We stayed overnight en route while travelling. The room was super comfortable - temperature, bed, linens, rainforest shower, tub, kettle, fridge, and nice bathroom amenities. We were also delighted with the flat screen telly channel selection free wifi, and room service. Staff were friendly and efficient, and gave me a free drink voucher for the resident bar in the reception...

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Helpful?
Thank Maura Rose M
Shaun M, Manager at Hilton London Heathrow Airport, responded to this review

Dear Maura Rose M Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport Although your scores are self explanatory, should you wish to contact me retrospectively in relation to any other specifics or advise what we could do better, I'd be happy to hear from you so I...

spain
Reviewed 2 weeks ago via mobile

Its a bit of a faff connecting from T3 to T4 but its really the only hotel at the airport that you can "walk" to. Check in was an issue , i was late and their system was playing up. However JEAN stepped up to the mark and invited us for a free round of drinks at the bar whilst...

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Helpful?
Thank sunshinebob
Shaun M, Manager at Hilton London Heathrow Airport, responded to this review

T Dear sunshinebob Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport I wish to assure you that all comments from guests are reviewed with the relevant departmental managers at our daily communication meeting where we discuss the feasibility and implementation of guest’s suggestions and more importantly where...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more   less 

Additional Information about Hilton London Heathrow Airport

Address: Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: RM543 - RM1,108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport 4*
Number of rooms: 395
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com and Travelocity so you can book your Hilton London Heathrow Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Heathrow Airport Hotel Hounslow
Hilton Hotel Hounslow
Hilton Hounslow
Hounslow Hilton
Hotel Style:
#1 Green Hotel in Hounslow
#5 Luxury Hotel in Hounslow
#6 Business Hotel in Hounslow
#6 Family Hotel in Hounslow
#7 Romantic Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Heathrow Airport staff and other travellers.
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Questions? Get answers from Hilton London Heathrow Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had an upper airport facing room, which was fine.”
 of 5 bubbles ZakZapper, 27 Mar 2017 | Read review
“If you want a bath, specifically order a room with one or else it is a beautiful shower, but still a shower.”
 of 5 bubbles Asausus, 26 Mar 2017 | Read review
“Lower floors mean less time spent going to and from the dining area”
 of 5 bubbles 809harrietl, 26 Mar 2017 | Read review
“Airport view”
 of 5 bubbles billfU3270AR, 25 Mar 2017 | Read review
“I asked for an outside room rather than one that opens out onto the atrium”
 of 5 bubbles MalgoRoz, 25 Mar 2017 | Read review
5 of 5