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Sofitel London Heathrow

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9,564 Reviews from our TripAdvisor Community

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Showing 9,186: English reviews
Southampton, United Kingdom
Reviewed yesterday NEW

My wife and I stayed for one night prior to boarding an early flight from Terminal 3. The hotel's situation is very convenient for all terminals, the staff we encountered were models of courtesy, and the accommodation extremely comfortable. What more could you ask for?

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Thank Incusear
Nashville, Tennessee
Reviewed yesterday NEW

I stayed here just for a few hours between flights, so can't report on much. It's a good hotel, comfortable, excellent service and in a good location. It's not the easiest to find (I wish there were better signage, and even though previous directions on TripAdvisor helped, clearer signs would have helped.) The shower pressure is good and the water...

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Thank Felicia D
Los Angeles, California
Reviewed 2 days ago NEW

We would highly recommend this property in the Sofitel group. We had an overnight here between a Los Angeles and Venice, Italy, flight. A welcoming staff, comfortable large standard room (more like an upgraded room) and a restaurant with a menu that would appeal to many nationalities. Our meal was delicious, notwithstanding rather slow service. We were just pleased to...

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Thank RosemaryBarnhart
Hereford, United Kingdom
Reviewed 2 days ago NEW

I've stayed at this hotel dozens of times. It's obviously the most accessible to Heathrow terminal 5; a 5 minute undercover walk. It's a very modern hotel with very well equipped rooms in terms of comfort and technology. Rooms are so well soundproofed that you hear no external noise. There is a large executive room on the ground floor which...

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Thank andrewmb01
Burbank, California
Reviewed 2 days ago NEW

We had an 8am flight back to Los Angeles and I selected this hotel for the convenience of being literally connected to Terminal 5. It made for a perfect quite end to our 2 week vacation. There are plenty of amenities and once you check in you almost forget that you are attached to an airport. Beds were perfectly comfortable...

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Thank WyndMills
Reviewed 2 days ago NEWvia mobile

The best thing is the proximity to the airport & direct connection to terminal 5. They have nice option of conference rooms and choice of restaurants between Italian , international & Tea room. The rooms are good for business needs divided in 6 clusters.

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1Thank 375saifk
London, United Kingdom
Reviewed 2 days ago NEW

Our company recently booked a room in the wonderful establishment for one of our clients and from the outset all of our client's needs were surpassed. Due to a recent injury and subsequent physical disability, the hotel very generously arranged for a member of staff--Carlos--to assist our client from his room to the airport terminal where he was met by...

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1Thank med_assistance
Swindon, United Kingdom
Reviewed 2 days ago NEW

I use this hotel regularly to stay overnight as the location is perfect for Heathrow airport when catching early morning flights. In addition I use it to meet business colleagues when they fly into Heathrow for meetings. The service is efficient and friendly, and our favourite waitress Orinta takes great care of every detail. She is extremely courteous, impeccably well-mannered,...

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1Thank Nigel_Hamilton
Reviewed 3 days ago NEWvia mobile

I love staying at this hotel! The staff are always out to please, the customer service is exceptional! Specifically Harris at reception! If you have any problems I recommend speaking to him. I stayed overnight as I had an interview in the morning, Harris kindly extended my check-out time so I could have plenty of time to make it back...

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1Thank Lara M
Belfast, United Kingdom
Reviewed 3 days ago NEW

My wife and I enjoyed our short stay at the Sofitel Heathrow. However, there is room for improvements, especially in the Millesime Lounge. The buffet breakfast is very limited and the "hot" food was cold. There was no one attending to the guests which meant tables were not being cleared and we had to sit at a small drinks table....

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1Thank Blair L

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: RM702 - RM1,333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Business Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
106 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Comfort and Convenience Great way to Start or End your Holiday”
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“They are all good. ”
 of 5 bubbles Miamiusa1, 4 Dec 2016 | Read review
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 of 5 bubbles ianmaggs, 4 Dec 2016 | Read review
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