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Sofitel London Heathrow

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Sofitel London Heathrow
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9,996 Reviews from our TripAdvisor Community

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Showing 9,611: English reviews
Milton Keynes, United Kingdom
Reviewed yesterday NEW

Great rooms, quality food, spacious lounge, amazing/friendly staff, and a nice choice of restaurants. Unique look and feel to the hotel too. All of this topped with being in the perfect location makes it a perfect hotel.

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Helpful?
Thank abzadi
Hornchurch Essex
HOTEL’S FAVOURITE REVIEW
Reviewed 12 January 2017 via mobile

Stayed here for 1 night before flying off from Terminal 5. The hotel has a direct access link straight into terminal 5. We reserved a Club level luxury room which was very very good. The room itself was very spacious. Beautiful granite topped bathroom which had both bath tub and a glazed walk in shower. Internet access through the hotels...

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Helpful?
1Thank sibbo10
About Hotel's Favourite Review
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear sibbo10, Thank you for taking the time to review the Sofitel London Heathrow Hotel. It’s a pleasure to read that you enjoyed your stay with us. Indeed our Club Millesime offers complimentary refreshments and food selections from light continental breakfast, afternoon tea to evening canapés and we are very glad that you particularly appreciated it. We thank you for...

Belfast, United Kingdom
Reviewed yesterday NEWvia mobile

My husband and I spent one night here en route from Belfast to visiting family in England. As platinum members of Accor we enjoyed an upgrade to a superior room, club lounge access and a free drink in the Sphere Bar. The level of service was excellent everywhere we went including the La Belle Epoche restaurant where we enjoyed French...

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Thank Helene G
London, United Kingdom
Reviewed yesterday NEW

First time at Sofitel Heathrow. Usually fly from Gatwick. Prefer the Gatwick Sofitel. I found Heathrow Sofitel easy to locate park. Reception staff very helpful.Great facilities. Not so easy to get from hotel to T2

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1Thank LyndonLynch
Leeds, United Kingdom
Reviewed yesterday NEW

This is a brilliant place to stay if using T5, a five minute walk to the bag drop. Good restaurant with a nice menu and a decent cocktail bar. Rooms are comfortable, quiet and very well appointed. We also booked car parking with the stay. Nights stay and 12 nights parking £120 for two. On our return the desk could...

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1Thank Beltabout
Maidstone, United Kingdom
Reviewed 2 days ago NEW

All staff smiles and said hi - breakfast staff were fantastic and very keen to make the experience enjoyable. Check in and out were easy. car park excellent. Food choice amazing and the bar was great too. Apart from an empty minibar, the stay was perfect.

Review collected in partnership with this hotel
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Helpful?
1Thank Andy S
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Andy S Thank you for taking the time to review the Sofitel London Heathrow following your recent stay with us. It is a pleasure to read that had such an enjoyable experience in our hotel, our ambassadors strive to deliver the highest level of service to all guests and I am glad that this was reflected during your visit....

Reviewed 2 days ago NEWvia mobile

This is a GREAT hotel attached to terminal 5 at Heathrow. We've stayed a few times and never been disappointed! Large rooms with all the facilities you need for a good stay, comfortable beds, good TV and fully accommodating bathrooms. Housekeeping do a great job as our room was immaculate. Well done. The food is excellent and the lunch in...

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Helpful?
1Thank Surfandturffor2
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Surfandturffor2 Thank you for sharing such a wonderful review following your recent stay with us. It is an absolute delight to read that you are a returning guest of our hotel and have been completely satisfied each and every time you visit. Our housekeeping department will be incredibly happy that their efforts have been recognised and your comments will...

New York City, New York
Reviewed 3 days ago NEW

I flew in and flew out of London for meetings without leaving the airport grounds. This hotel is attached to the airport although it is a long walk from the terminal. The hotel itself is very modern, well appointed, and stylish. They have a small conference center and we used one of their small meeting rooms for our meeting. It...

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Helpful?
1Thank Scott C
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Scott C Thank you for taking the time to review the Sofitel London Heathrow following your recent stay with us. It is great to read that you found our hotel modern and convenient and were able to make use of our meeting and events facilities. We are also in an ideal location being directly connected to Terminal 5 via...

Port of Spain, Trinidad
Reviewed 3 days ago NEW

Our flight to Dubai was cancelled and we had to overnight here. Since the hotel was in Heathrow Airport it was ideal for us to catch our flight the next day. We just had to walk to Terminal 5. The bed was very comfortable and the buffet breakfast the next morning was great! Would most definitely stay at Sofitel again!

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Helpful?
1Thank gyanie
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear gyanie Thank you for such a wonderful review. It really is a pleasure to read that you had such an enjoyable stay at Sofitel London Heathrow albeit under such unfortunate circumstances. I'm glad we were able to accommodate you after your flight was cancelled, we are indeed in a convenient location being directly linked to Terminal 5 via a...

Reviewed 3 days ago NEWvia mobile

yummy food with great coffee experience. And delighted with the guest services people are more friendly caring about guest requirements more options are available in food choices strongly recommend 4ur dinning choices

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Helpful?
1Thank Abhay J
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Abhay J Thank you for sharing such a positive review with the Trip Advisor community. I am delighted to read that you left our hotel completely satisfied with your stay, our ambassadors strive to make each and every guest feel this way and I am glad that this was reflected during your visit. We thank you for your recommendation...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: RM740 - RM1,439 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Luxury Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
114 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive lounge is pretty much perfect. Free breakfast and lounge access. Much. Enter value for money than the studio ”
 of 5 bubbles abzadi, 18 Feb 2017 | Read review
“Only stayed in a standard no complaints from us.”
 of 5 bubbles Beltabout, 18 Feb 2017 | Read review
“Empty minibar was disappointing! Felt like I wasn't to be trusted....”
 of 5 bubbles S6640UFandys, 17 Feb 2017 | Read review
“All the rooms are good here”
 of 5 bubbles gary7766, 15 Feb 2017 | Read review
“Pay a few pounds more for a luxury room rather than standard.”
 of 5 bubbles rasputin12330, 14 Feb 2017 | Read review
5 of 5