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Sofitel London Heathrow

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Sofitel London Heathrow
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10,165 Reviews from our TripAdvisor Community

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Showing 9,774: English reviews
Littlehampton, United Kingdom
Reviewed 1 week ago NEW

We stayed overnight before an early check-in at Terminal 5 and left the car in the underground, secure car park to collect on our return. The convenience of the location takes the worry out of getting to the airport on time, leaving the car for an extended period and ensures that you can get on your journey back home in...

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Helpful?
1Thank Sarah W
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Sarah W Thank you for taking the time to post your feedback following your recent stay. It really is a delight to read such positive comments from our valued guests and I am glad that we made your visit so memorable. As you have mentioned, our location is indeed convenient as we are directly connected to Terminal 5 via...

London, United Kingdom
Reviewed 1 week ago NEWvia mobile

We treated ourselves to the luxury and comfort of this terminal connected hotel at LHR T5. Complimentary upgrade to a superior room and free drinks with my Le Club Silver membership. Super comfortable bed and very well appointed room which was amazingly quiet. Miss the White Company bathroom products since our last visit. Sad that you can only book for...

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Helpful?
Thank Father Mike T
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Father Mike T Thank you for taking the time to review our hotel following your recent stay with us. It is wonderful to read that you enjoyed a comfortable stay at Sofitel London Heathrow as a Silver Le Club member - thank you for your continued loyalty. In regards to our rates, we would always advise our guests to...

Bristol, United Kingdom
Reviewed 1 week ago NEWvia mobile

Thank you Sofitel London Heathrow for such an amazing, relaxing stay, we'll definitely return when we fly from Heathrow again. The location so central & easy to locate & walk to from dropping off our car with the 'Meet & Greet' service. Quick, efficient & friendly check-in. Modern, stylish, luxury rooms with bedding & beds that gave us the BEST...

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1Thank Ceri E
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Ceri E Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to read that you enjoyed your overall stay at Sofitel London Heathrow and appreciated the comfort of your bedroom, especially our Sofitel “My Bed” concept designed for maximum relaxation. I am also happy to read that you...

Reviewed 1 week ago via mobile

I stayed here on the last day of a very short trip to the UK (from Australia) in order to get my early flight home the following day. For an "airport" hotel it is very impressive and I'd recommend highly. It's connected to Terminal 5 so very easy to get to the departures. My room was fantastic, spacious, clean and...

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Helpful?
1Thank Stephen F
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Stephen F Thank you for taking the time to review our hotel following your recent stay with us. It is great to read that you enjoyed your time at Sofitel London Heathrow and would highly recommend our property for its convenient location and spacious rooms. I am glad that our Ambassadors added to the excellent stay you had. We...

Boston, Massachusetts
Reviewed 1 week ago

The Sofitel is a fantastic place for a stopover or to crash after a long flight. The room is so quiet and upscale with a great bathroom/shower. The staff are really friendly and the service is excellent. Check out the Vivre bistro for a wonderful meal.

Review collected in partnership with this hotel
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1Thank phildY5562LE
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear phildY5562LE Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to read that you had a relaxing experience in the Sofitel London Heathrow. I am glad to note that our Ambassadors were welcoming and efficient and that you enjoyed the food in our Vivre restaurant. We strive to...

Coventry, United Kingdom
Reviewed 1 week ago

One could not wish for a better location to stay close to the airport and Terminal 5 in particular. I had to missed my flight and it got rebooked for the next day, hence I was looking for a hotel to stay close to the airport. Just coming to the hotel, I got a reasonable price for the room and...

Review collected in partnership with this hotel
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1Thank Tyakos
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Tyakos Thank you for taking the time to review our hotel following your recent stay with us. It is wonderful to read that we were able to accommodate you in our hotel and provide an early check in after your missed flight, our location indeed offers easy access to the airport as we are directly connected to Heathrow Terminal...

canthox
Reviewed 1 week ago

Perfectly located right next to terminal 5 so a short walk to check in. Room was very adequately proportioned with a comfortable bed. Check in and out smooth with charming well trained staff. I accidentally left my mobile phone behind and contacted housekeeping to see if it was still there, they found it and arranged to have it shipped over...

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1Thank canthox
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear canthox Thank you for taking the time to review our hotel following your recent stay with us. It is always a pleasure to read positive feedback about the experience our guests have at Sofitel London Heathrow from the moment of arrival through to the time they leave. I am incredibly glad that we were able to locate your mobile...

Reviewed 1 week ago via mobile

If your transitting or staying just a short while this is perfect even if its slightly pricey. We stayed in their junior suite which is perfect for 3 adults or a family Good rooms. Decent food. Less than 5 min walking

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1Thank Komal V
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Komal V, Thank you for taking the time to review our hotel following your recent stay with us. It is wonderful to note that you had a lovely stay in our hotel and you particularly enjoyed your junior suite which is indeed very convenient for families and our easy access to Terminal 5. Regarding the hotel rate, please be...

Newcastle-under-Lyme, United Kingdom
Reviewed 1 week ago via mobile

Another visit before our trip to Budapest on Monday 13/03/16 for the evening. Excellent as always......this time just booked a classic room only due to the short period of time we would be there and our early morning flight at 8am. Was perfect from start to finish, free upgraded room to a slightly larger room and issued complementary drinks vouchers...

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1Thank davide79_12
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear davide79_12, Thank you for sharing your review following your recent at Sofitel London Heathrow. It is a pleasure to read that after your 8th visit in our hotel, you continually enjoy staying with us. As a Luxury hotel, maintaining the quality of our services is our principal motive and I am glad that our services and our ambassadors have...

Reviewed 1 week ago via mobile

I only had 36 hours in London before heading off to Dublin, so I decided to stay here , and catch tube/Heathrow express in to London . Great decision. Easy to get to from Heathrow - I had just flown 24 hours from Australia. It's at terminal 5 and I landed at terminal 3 so took the free train to...

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2Thank Erin R
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Erin R, Thank you for your for sharing your feedback regarding your recent stay at Sofitel London Heathrow. It is a pleasure to read that you appreciated our hotel location and the easy access to Heathrow Terminal 5. I am glad that our hotel services met your expectations and that you particularly enjoyed our dining facilities Vivre and La...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: RM740 - RM1,625 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Luxury Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
120 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Big enough. Good spacious Bathroom but shower area is too small.”
 of 5 bubbles roberto_duha66, 26 Mar 2017 | Read review
“check with reception if the room is internal”
 of 5 bubbles ali1965, 24 Mar 2017 | Read review
“Massive hotel so do some research online .”
 of 5 bubbles jaredg286, 21 Mar 2017 | Read review
“The Prestige Suite isn't cheap but it is luxurious so if you can, you really should.”
 of 5 bubbles SarahW137, 20 Mar 2017 | Read review
“We were on the 2nd floor and our room was great.”
 of 5 bubbles ErinLeary, 15 Mar 2017 | Read review
5 of 5