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Sofitel London Heathrow

12,034 reviews
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Traveller (1650)
Room & Suite (543)
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Overview
  • Excellent68%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“vivre restaurant”(283 reviews)
“superior room”(126 reviews)
“an early flight”(515 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Sofitel London Heathrow
Special Offer: CHEAPEST RATES ONLINE!
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (12,034)Write a Review
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11,586 results
Traveller rating
7,644
2,902
677
228
135
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7,644
2,902
677
228
135
Show reviews that mention
All reviewsvivre restaurantsuperior rooman early flightthe club loungeshort walkroom servicebritish airwaysexcellent hotelan upgradenext morningeasy accesscomfortable roomsbetween flightslondon heathrowan overnight staynight's sleepcar park
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2,081 - 2,085 of 11,586 reviews
Reviewed 29 January 2017

My expectations for airport hotels are low; but this hotel was in fact very nice. Staff were very helpful and friendly. I was only there overnight as I could not get a direct flight home, but the experience was so nice, I would do it...More

Review collected in partnership with this hotel
2  Thank QGALW
Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 31 January 2017

Dear QGALW, Thank you for sharing your review on Trip Advisor following your recent stay. It is such a pleasure to know that our hotel exceeded your expectations and you were impressed with the high level of service delivered by our ambassadors. I am glad...More

Reviewed 29 January 2017

The location is perfect if you need to walk to terminal 5 ot acess other heathrow terminals. Rooms are a good size and the beds are very comfortable. Food and beverage selection vast and covers all requirements. The gormet restaurant exceeded expectations.More

Review collected in partnership with this hotel
2  Thank GreggWatkins
Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 31 January 2017

Dear GreggWatkins, Thank you for sharing your review on Trip Advisor following your recent stay. I am glad that you found your room comfortable and were happy with the dining options in the hotel, especially our La Belle Epoque restaurant which exceeded your expectations. Our...More

Reviewed 29 January 2017

We’ve stayed at the Sofitel several times over the past couple of years, and it’s a great option for travel to/from Heathrow. Our room was spacious, comfortable and well-appointed. There is little noise from aircraft despite being linked to Terminal 5, which is a big...More

2  Thank T_R_Grant
Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 31 January 2017

Dear T_R_Grant, Thank you for sharing your review on Trip Advisor following your recent stay. It is wonderful to read that you are a returning guest of the Sofitel London Heathrow and a pleasure to know that you enjoy staying with us thanks to our...More

Reviewed 29 January 2017

We stayed here one night prior to flying out from Terminal 5. Very satisfied with the Reception, the Room and the public areas for eating and drinking. there was a corporate event on so one of the bars was very busy with those people but...More

Review collected in partnership with this hotel
2  Thank Frances N
Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 31 January 2017

Dear Frances N Thank you for sharing your review on Trip Advisor following your recent stay. I am pleased to read that your Sofitel experience met all your expectations and that you did not feel disturbed by the corporate event which took place at the...More

Reviewed 29 January 2017

Fabulous hotel so conveniently located. Excellence throughout from reception to bar staff to the restaurants to housekeeping to room service. The ideal way to begin any trip when flying out of HeathrowMore

Review collected in partnership with this hotel
2  Thank Scott N
Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 31 January 2017

Dear Scott N Thank you for sharing your review on Trip Advisor following your recent stay. It is such a pleasure to read that you were fully satisfied by the quality of service delivered by our ambassadors across all departments. Please be informed that I...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Spa
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Concierge
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Pool
Details
Price range
US$173 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$173 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1650)
Room & Suite (543)
Dining (132)
Pool & Beach (2)
Hotel & Grounds (882)
Bathroom (251)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Gill_Iain
27 December 2017|
AnswerShow all 6 answers
Response from SofitelT5 | Property representative |
Dear Gill_Iain Thank you for choosing to stay at Sofitel London Heathrow for your upcoming stay. Please note that we do not have a swimming pool and the spa is restricted for persons over the age of 18 only. Our Vivre... More
1
Vote
Alain T
10 December 2017|
AnswerShow all 3 answers
Response from bigglesmom | Reviewed this property |
There are buses from T5 that go to T2. The hotel should advise the running times but they are plenty. To be safe perhaps order the taxi. Try the internet for the bus timetables. Hope this helps
1
Vote
Louise B
3 December 2017|
AnswerShow all 6 answers
Response from Mike G | Reviewed this property |
Not sure sorry. I always book direct on the Accor/Sofitel website and as a Platinum member get lounge access anyway and usually I get an upgraded room. Probably best call the hotel to check.
0
Votes
Room Tips
"Repair the lamps, I wouldn’t say anything in a Mercure or Novotel, but it shouldn’t be Sofitel Standard"
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"There is a courtyard- I had a courtyard room and it was lovely and quiet."
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"Everything as you would want it."
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"I don't think there is a bad room!"
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