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    Sofitel London Heathrow

    | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
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    03/09/2017 04/09/2017
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    US$173
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    Traveller (1524)
    Room & Suite (515)
    Dining (118)
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    Overview
    • Excellent68%
    • Very good25%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “superior room” (120 reviews)
    “an early flight” (469 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    5.0 Star Hotel
    All hotel details
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    Hilton London Heathrow Airport
    3,871 reviews
    #7 of 23 hotels in Hounslow
     
    Hyatt Place London Heathrow Airport
    2,896 reviews
    #2 of 12 hotels in West Drayton
     
    Hilton Garden Inn London Heathrow Airport
    1,957 reviews
    #9 of 23 hotels in Hounslow
     
    Sheraton Skyline Hotel London Heathrow
    2,700 reviews
    #4 of 13 hotels in Hayes
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (11,134)
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    There are newer reviews for Sofitel London Heathrow
    See the most recent reviews

    2,131 - 2,135 of 10,712 reviews

    Reviewed 18 September 2016

    excellent accommodation but quite expensive. Clean and well maintained. Professional staff. Very convenient for Heathrow. Costly to eat in but shops at Heathrow handy. Recommend for overnight stay between flights if you want to give yourself a treat at the end of your holiday before...More

    Review collected in partnership with this hotel
    1  Thank rosesheila68
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 24 September 2016

    Dear rosesheila68, Thank you for taking the time to share your comments with the Trip Advisor community. It is good to know you found the location of the hotel very convenient due to its direct link to the terminal 5 and as well you found...More

    Reviewed 18 September 2016 via mobile

    The hotel looks a lovely place but under the wow factor. What very poor customer experience. They have TVs in the bathroom so you can watch while soaking in the bath, the problem is that you can't see it very well. The TV is at...More

    3  Thank Mark46R
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 24 September 2016

    Dear Mark46R, Thank you for taking the time to communicate to us why our service did not meet your expectations. I am very sorry that to learn that your breakfast experience and the bar TV did not meet your expectations, please accept my sincere apologies...More

    Reviewed 18 September 2016

    As ever, the Sofitel provided the welcome, comfort and good food that I have come to expect. It's expensive, but when you figure in the time it takes for a shuttle or taxi to an off-airport hotel, this is the safe and convenient option. One...More

    1  Thank Margaret F
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 24 September 2016

    Dear Margaret F, Thank you for taking the time to share your comments with the Trip Advisor community. It is a delight to read that you found our location to be one of our great advantages being directly connected to Heathrow Terminal 5 via a...More

    Reviewed 18 September 2016

    More

    Review collected in partnership with Accorhotels.com
    1  Thank HappyRock75
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 24 September 2016

    More

    Reviewed 18 September 2016

    Very nice hotel. Excellent room, very clean and modern. Very nice restaurants with good breakfast buffet and dinner. Wonderful staff very helpful and friendly. I've stayed at a lot of hotels and this is one of the best.More

    Review collected in partnership with this hotel
    1  Thank mckeeh3
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 24 September 2016

    Dear mckeeh3, Thank you for sharing your comments on Trip Advisor, I am greatly pleased that you were satisfied with your bedroom and enjoyed the buffet breakfast and dinner in our Vivre Restaurant. It is good that our ambassadors to be helpful and friendly, with...More

    Hilton London Heathrow Airport
    3,871 reviews
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    Hyatt Place London Heathrow Airport
    2,896 reviews
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    Hilton Garden Inn London Heathrow Airport
    1,957 reviews
    #9 of 23 hotels in Hounslow
     
    Sheraton Skyline Hotel London Heathrow
    2,700 reviews
    #4 of 13 hotels in Hayes
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Pool
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Concierge
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Pool
    Details
    • Price range
    • US$113 - US$311 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Hounslow
    • #1 Business Hotel in Hounslow
    • #1 Romantic Hotel in Hounslow
    • #1 Spa Hotel in Hounslow
    • #2 Family Hotel in Hounslow
    • #2 Green Hotel in Hounslow
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 605
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • Hounslow
    • Also Known As
    • Sofitel London Heathrow Hotel Hounslow ,
    • Sofitel Hotel London Heathrow ,
    • Sofitel Hotel Hounslow ,
    • London Sofitel
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    Traveller (1524)
    Room & Suite (515)
    Dining (118)
    Pool & Beach (1)
    Hotel & Grounds (795)
    Bathroom (243)
    Business Centre & Event Rooms (9)
    Nearby
    Hyatt Place London Heathrow Airport
    2,896 reviews
    1.90 km away
     
    Hilton Garden Inn London Heathrow Airport
    1,957 reviews
    5.08 km away
     
    Sheraton Skyline Hotel London Heathrow
    2,700 reviews
    3.93 km away
     
    Hilton London Heathrow Airport
    3,871 reviews
    3.84 km away
     
    Nearby Restaurants
    La Belle Epoque
    607 reviews
    .07 km away
    The Kings Arms
    70 reviews
    .70 km away
    Vivre
    510 reviews
    .02 km away
    The Gallery at Hilton London Heathrow Airport Terminal 5
    93 reviews
    .28 km away
    Nearby Attractions
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    1.46 km away
    Club Aspire Lounge
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    2.31 km away
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    3.23 km away
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    Ask a question
    Questions & Answers
    rainandmoss
    5 August 2017|
    AnswerShow all 6 answers
    Response from SofitelT5 | Property representative |
    Dear rainandmoss, Warm greetings from Sofitel London Heathrow and thank you for your question. For travel from Central London to our hotel you can take the Underground or the Heathrow Express. For the Underground take the... More
    0
    Votes
    mandyfranklin123
    3 August 2017|
    AnswerShow all 4 answers
    Response from Evans21 | Reviewed this property |
    We didn't, but we stayed in Feb. May be a good idea in the busy periods.
    0
    Votes
    jotuk
    29 July 2017|
    Answer
    Response from SofitelT5 | Property representative |
    Dear jotuk, Warn greetings from Sofitel London Heathrow. May I kindly ask you to email me at guestrelations1@sofitelheathrow. com and I will assist you with your reservation. I kindly await your email, Warm... More
    0
    Votes
    Room Tips
    "I have only used one type of room so far and it was superb."
    Read review
    "We had the family room on the 4th floor, which was fantastic. The room has a main bedroom with ensuite, and..."
    Read review
    "Some rooms have views of the inside atrium - so if you're a plane spotter you mIght want to check if..."
    Read review
    "It would be worth upgrading to a superior king room which is a very good size and has a separate shower and..."
    Read review
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