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Sofitel London Heathrow

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Sofitel London Heathrow
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10,180 Reviews from our TripAdvisor Community

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Showing 9,787: English reviews
Bogangar, Australia
Reviewed 22 April 2016

Anyone with an early flight out of Heathrow needs to stay close to airport. None are closer than the Sofitel Heathrow, it's a 5 minute walk to checkin. The rooms are comfortable and the bed gives you a sound nights rest.

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2Thank DeanHillard
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear DeanHillard, Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that your stay at the Sofitel London Heathrow met all your expectations. I am glad that you particularly found our location most convenient being directly connected to Heathrow Terminal 5 by a short covered walkway also providing an...

Bangor, United Kingdom
Reviewed 22 April 2016

We stayed here twice in two weeks, the first time going to Athens to join a cruise and two weeks later on our return. This is the most convenient hotel to stay in of you are using terminal 5 and this is particularly so for an early morning flight. The receptionist are efficient and so pleasant to deal with and...

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1Thank phylone2000
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear phylone2000, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read, and I am pleased to know that Sofitel London Heathrow met all your expectations, from the convenience of our location, to the quality of our rooms which you found to be clean and to...

Reading, United Kingdom
Reviewed 22 April 2016

Stayed at Sofitel for a business conference and was quite pleased with both the facilities, the staff (customer service) and the food. Only problem was instead of a double bed, my room had 2 singles pushed together which would have been fine if the beds weren't so "light on their feet"!! They moved quite easily and I did fall through...

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Thank chig0u
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear chig0u, Thank you for taking the time to share your comments with the Trip Advisor community. I am pleased to read that you enjoyed many aspects of your stay, from the facilities, to the restaurants and the ambassadors offering high quality service. However, I am disappointed to read that your bed did not meet your expectations, please on your...

Newbury, United Kingdom
Reviewed 22 April 2016

I would definitely recommend the hotel. The staff are polite, friendly and very helpful. The hotel itself is well maintained and the bedrooms as lovely. The food is excellent. All in all a very nice stay.

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Thank annaH3145DR
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear annaH3145DR Thank you for taking the time to share your comments with the Trip Advisor community. I am glad to know that you were pleased by many aspects of your stay, form the helpful and friendly service delivered by our Ambassadors to the quality of your bedroom which met all your expectations. It is also good to read that...

Dorset
Reviewed 22 April 2016

Room rates can be quite expensive here, so shop around, but it's well worth paying extra for the convenience of being able just to take a very short walk through Terminal 5 direct to what is an exceptionally pleasant hotel - not a bit like a typical airport hotel. The rooms are quiet and well-apponted, the staff are welcoming and...

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Thank travellightdorset
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear travellightdorset Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that you had a great stay at the Sofitel London Heathrow and it is a pleasure to see how highly you rated your breakfast experience in our Vivre restaurant where you were impressed by the quality of the...

Boston, United Kingdom
Reviewed 22 April 2016 via mobile

Convenient comfortable & contemporary but costly. Short walk to T 5 is the big selling point. Staff are friendly and abundant. The usual car parking deals apply the car park is under the hotel, no need to leave your keys

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Thank Alfred63
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Alfred63 Thank you for taking the time to share your comments with the Trip Advisor community. It is a pleasure to read that you enjoyed the convenience of our location, being directly connected to Terminal 5 via a covered walkway, as well as the convenience of our car park which you find easy to access. We consider our staff...

Boston
Reviewed 22 April 2016

Needed a location with easy access to airport and London. Wanted comfortable, spacious room. Got it all. Great room service too. Easy access to express train and to terminals. Not much of a view, but it is not required

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Thank OlaMayer
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear OlaMayer, Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that your stay at the Sofitel London Heathrow met all your expectations right from staying in a comfortable bedroom to enjoying the food from our room service. I am glad that you particularly found our location most convenient...

Cardiff, United Kingdom
Reviewed 22 April 2016

Stay for a night, the bedroom was comfortable, bed was very good I slept all night, blackout curtains, perfect in the morning hot bath coffee in the room with tv, look out the window spot a lain take off or landing, the staff is very friendly and professional, I will definitely staying here again

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Thank DiegoFernadez
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear DiegoFernadez, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to read that you had a great night’s sleep thanks to our comfortable Sofitel “My Bed” and that you were happy to spot the air plane land and take off over looking from your bedroom window. We consider our...

Southampton, United Kingdom
Reviewed 21 April 2016

A great location. Costs more than hotels nearby,but you have no need to take the bus or taxi. You walk straight to the terminal.Very convienent,no need to worry about transfers. Great bars and restaruants.

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Thank philbJ8303BN
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear philbJ8303BN, Thank you for taking the time to share your comments with the Trip Advisor community. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5 via an undercovered walkway, offering easy access to all the transport links going into Central London and to the other Heathrow Terminals. I am pleased to read that you...

Lincolnshire
Reviewed 21 April 2016

It lives up to the brand's reputation. It's not cheap but the room and bed is comfortable. The food in the restaurant is very good. The selection of beers at the bar is poor. The park and fly package is fairl good value and walking through to terminal, though a little long is easy and convenient. It is also easy...

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Thank Docski
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Docski, Thank you for taking the time to review our hotel following your recent stay with us. I am thrilled to read that you found our hotel to be up to the mark as per the Sofitel brand standards. I am glad that you were satisfied with your bedroom especially our Sofitel “My Bed” which was most comfortable and...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: RM744 - RM1,612 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Business Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
120 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a deluxe Jr. Suite and if was great.”
 of 5 bubbles hillarym523, 27 Mar 2017 | Read review
“Not sure - every room we have had has been excellent.”
 of 5 bubbles AviatorHouston_UK, 27 Mar 2017 | Read review
“Big enough. Good spacious Bathroom but shower area is too small.”
 of 5 bubbles roberto_duha66, 26 Mar 2017 | Read review
“check with reception if the room is internal”
 of 5 bubbles ali1965, 24 Mar 2017 | Read review
“Massive hotel so do some research online .”
 of 5 bubbles jaredg286, 21 Mar 2017 | Read review
5 of 5