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Holiday Inn London-Shepperton

Felix Lane, Shepperton TW17 8NP, England
Hotel website
Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (67)
Room & Suite (55)
Dining (25)
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09/04/2017 10/04/2017
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    • Excellent15%
    • Very good34%
    • Average28%
    • Poor12%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Room Service
    Fitness centre
    4 Star Hotel
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    09/04/2017 10/04/2017
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    Standard Room

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    Free Cancellation
    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews thorpe park leisure facilities chessington world of adventures staff were polite pleasant stay walton gym twickenham heathrow swan
    Reviewed 21 February 2017 via mobile

    Rated for 2 nights while attending a cousins wedding on the Saturday. Huge gathering areas, we got seated in a private room for a pre wedding meal the night before due to Xmas parties going on. Service was brilliant both evening and breakfast times. Breakfast...More

    Reviewed 20 February 2017

    Stayed here over the weekend when attending a family wedding. Rooms look tired and require refurbishment with skirting boards and the bottom of doors needing a coat of paint. Bath discoloured and shower difficult to turn on. In the bedroom non of the bedside lamps...More

    Response from IHGService, Guest Relations Manager at Holiday Inn London-Shepperton

    Dear Tramway62, Thank you for your review and for sharing your observation and experiences about your recent stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and I am glad to know that you were satisfied...More

    Reviewed 17 February 2017

    Hotel was nice and quiet. It is bit far away from London Centre. By car it took us hour to get there. If u want go for tea to the nearest restaurants, book table before. We were on the weekend and all of them where...More

    Reviewed 16 February 2017

    When you pay what you pay here a night youexpect something good. Clearly this was once an impressive hotel but it is almost as though the rooms have not been repaired or painted since. Bathroom in particular was awful. Receptionist grumpy on arrival. Food okay...More

    Response from IHGService, Guest Relations Manager at Holiday Inn London-Shepperton

    Hello Stuart B, Thanks for staying with us and leaving a feedback about your recent stay. I am glad to see that you have regarded our bar staff to be very good. On the other hand, I understand that no words can chance what had...More

    Reviewed 16 February 2017

    Stayed in room 135 on the 14th Feb....shower not functioning , ac not functionining. Bulb missing in lamp shade. As a spire member very poor for IHG Lack of attentiveness not sure why generally good servuce af IHGMore

    Response from IHGService, Guest Relations Manager at Holiday Inn London-Shepperton

    Hi Parm1968, I'm certain that you are well aware of the quality of service our brands deliver being one of our loyal IHG Rewards Club Spire Elite members and that in mind, it's regrettable to learn that on this occasion, we failed to meet your...More

    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Traveller (67)
    Room & Suite (55)
    Dining (25)
    Pool & Beach (4)
    Nearby Restaurants
    Sushi Wakyo
    105 reviews
    .56 km away
    Prima Fila
    265 reviews
    .60 km away
    KhaoSarn Restaurant
    184 reviews
    .58 km away
    The 1955 Club
    60 reviews
    .71 km away
    Nearby Attractions
    Everyman Cinema
    251 reviews
    1.06 km away
    The Comedy Works
    13 reviews
    .68 km away
    The Regent
    11 reviews
    .66 km away
    St Erconwalds Roman Catholic Church
    8 reviews
    1.02 km away
    Questions & AnswersAsk a question
    Juanita C
    Are any of your rooms suitable for someone who is disabled and in a wheelchair? They cannot use a bath tub and need rails in the bathroom....thanks!!
    7 May 2016|
    Answer Show all 2 answers
    Response from Sidawat | Reviewed this property |
    Hi my wife is disabled, we were accommodated without any fuss or problems. Best bet is to telephone them in advance, they will sort things for you
    Where is the nearest tube or train station from this hotel Please?
    25 July 2015|
    Answer Show all 7 answers
    Response from JCF623 | Reviewed this property |
    I arrived by car so cannot help. I suggest you phone the hotel. The staff there are very helpful and I am sure will give you all the info you need, .
    Ian F
    Is an English breakfast included in the quoted room rate price?
    3 February 2015|
    Answer Show all 5 answers
    Response from Beckyamyrose | Reviewed this property |
    Make sure to pick the double room that includes breakfast its brilliant though lots to choose from else you have to pay £15
    Room Tips
    "No room comment as only stayed in Executive Suite"
    michaelwolf53, 13 days agoRead review
    "Our suite was on the second floor, very quiet. Lift available"
    ricol908, 2 months agoRead review
    "Never stayed at hotel only had Christmas lunch"
    goldbandfinger, 3 months agoRead review
    "As far away from reception as possible"
    ClaireOve, 3 months agoRead review
    "no comment"
    gmills2016, 3 months agoRead review
    "Ask for a newly decorated room - if there are any."
    parogers2016, 3 months agoRead review
    "Ground or lower floors"
    Christopher T, 3 months agoRead review
    "DEMAND an immediate change if not happy with room BEFORE you use anything."
    Angus and Carol... S, 4 months agoRead review
    "All rooms are quiet (except those close to the lifts)"
    giannir, 4 months agoRead review
    "Lovely quiet location all rooms are good."
    wolfreton, 5 months agoRead review
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