We're staying 2 nights here at the hotel.. Staff are super friendly.. Nothing is too much.. . Room we have No 4 is lovely.. lots of natural light. Power shower.. Nice bed.. decent coffee and tea Breaky was amazing.. and lovely staff.. mother and daughter working together and they were so professional.. helpful and nice.. Food was yummy.. Continental was yummy and you can order a cooked breaky too. Will def stay here again :) .
We stayed here for 4 nights at the end of May on our first holiday away for several months. As a first time traveller to Cornwall we wanted something fairly central so we could use it as a base for different areas. The hotel is in Lostwithiel which was perfect for us. We didn't want to be directly in one of the tourist spots, so this ticked the box. We were fortunate enough to be able to book the newly created Hayloft, and very glad we did too. An apartment at the top of the hotel with its own balcony, separate room for the kids and spacious living/kitchenette area. It was very clear the owners had spent a good deal of cash on this room, everything finished to a very high standard. It was the perfect base for our 4 night stay. The outdoor pool is a lovely addition to the hotel with our 9 year old making good use of this one afternoon. The terrific weather meant this was possible. Heated, clean and with plenty of seats. As comes with the times, breakfast required pre booking the night before with hot food orders pre ordered too. Not a problem at all. In fact, you're given a WhatsApp number when checking in meaning we could book things whilst out and about. Very responsive and very easy. Breakfast itself was great. Excellent full English and continental options. Other hotels have cut breakfasts back in these Covid times, but other than booking in advance, everything was normal. Staff here are great too. The owner spoke with us for quite some time, providing recommendations on where to visit. Charlestown was one and proved a hit with all of us. Mussels from a fish and chip van overlooking the water....yum! I wouldn't hesitate to recommend here. Accommodation, staff, parking, food, pool...all excellent. If you're in a larger group or feel like splashing out, go for the Hayloft, it's definitely worth it. I really hope we'll be able to make a trip back in the near future.…
Another fabulous stay, for 3 nights, this time accompanied by our dog. Immaculate, warm room. Excellent breakfast. All the staff are welcoming & friendly and a credit to the hotel. Great location to base yourself for touring the area Brilliant...
Had a 2 night stay as a present from Granddaughter. Excellent Staff and Hotel. Super Room - very clean, tidy with everything you could wish for. Restaurant Dinner - excellent - great choice on menu and food eaten superb. The whole experience was first class.
I spent two very comfortable nights here. The room and en-suite bathroom were very clean. The bed was extremely comfortable. Tea, coffee, milk, kettle etc available in the room. Although no housekeeping service for only two nights, put cups, spoons and rubbish bins out by 09.59 a.m. and the cleaning fairies do indeed do the chores. Very pleasantly situation and easy to find. Lovely walks as well as being on a main room to go where you want by car. Lostwithiel also has a railway station. Good cafes and eateries if you don't want to use the hotel restaurant. Staff were all first class. I didn't have the breakfast, so no comment here. The evening menu could benefit from more light meal variety. Room had good heating availability; hot water was actually hot. Delightful, white, fluffy towels with proper bath sheet size included. In-house soaps and hand lotion available. Note: the swimming pool is seasonal, not open all year. It does look very attractive, and I was disappointed not to be able to use it. Plenty of parking that was safe.…
Clean , comfortable , friendly . What a great place . We loved it the moment we walked in . We Highly recommend this lovely hotel . I cant think of anything bad to say about the whole experience. It's like the Tardis !! You'd never imagine from the front door on the main road that inside was this great big hotel !! Amazing . Cant wait to go back .
Wow! What a lovely hotel. The room was just lovely. Clean and to a high spec. I think what makes this hotel special is its staff who were incredibly well trained, polite and friendly. The food in the restaurant was delicious. Well cooked with a varied menu. Parking was abundant and the hotel itself is in a beautiful location.
Very comfortable hotel with pleasant friendly staff. The location is a little off the beaten track of popular Cornwall but I found this to be a good thing. Excellent parking facilities and a super breakfast
The hotel looks very ordinary from the outside but inside there is everything you need. The single room was comfortable in every way and a good size. The breakfast both continental and cooked were delicious. The staff were friendly but not intrusive. I very much enjoyed my stay. Thank you.
There is absolutely nothing about this hotel that is nothing but excellent. Easy parking and check in. Lovely and peaceful , beautiful spotless room, Fabulous breakfast in a lovely dining area. The hotel was cosy and warm, The bed was so comfy with snow white sheets. Very quiet at night, so a good night`s sleep was had. The bathroom had a lovely big shower, and the water was always hot. All of the staff were very pleasant, very courteous and polite. I have already told my family how lovely it was and some hope to visit next year The Fowey Valley and we hope one day to return The evening meal was gorgeous ,The Royal Oak pub nearby sold RATLER CIDER We have stayed in many Best Western hotels, and each and everyone has been excellent Thanks again for a lovely stay