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Sea Road, St Austell PL25 3RD England
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 09/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Carlyon Bay
Updated 09/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 11 hotels in St Austell
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level

See why so many travellers make The Carlyon Bay their hotel of choice when visiting St Austell. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travellers like you.

You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as The Carlyon Bay Hotel offers guests free wifi.

The hotel features a concierge and room service. Plus, The Carlyon Bay Hotel offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

For those interested in checking out popular landmarks while visiting St Austell, The Carlyon Bay is located a short distance from Holy Trinity Church (2.3 mi) and St Austell Market House (2.4 mi).

If you like steakhouses, The Carlyon Bay Hotel is conveniently located near Kingswood Bar & Restaurant.

Should time allow, Pinetum Gardens and Historic Port of Charlestown are some popular attractions that are within walking distance.

We’re sure you’ll enjoy your stay at The Carlyon Bay as you experience all of the things St Austell has to offer.

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Ocean view
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2710Reviews25Q+A100Room tips
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atiamalik123 wrote a review 15 Aug
1 contribution
Amazing views and service hotel was lovely clean. The beach was below the hotel and access was from the back garden which was convenient and easy to get to. Loved our stay here looking forward to coming again
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Review collected in partnership with this hotel
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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HelenaRA2014 wrote a review 15 Aug
Leicester, United Kingdom20 contributions7 helpful votes
This was our second visit to The Carlyon Bay Hotel and again the service was excellent, beautiful room with sea view. Everything was perfect. Such a friendly luxury hotel. It is a real treat to be able to stay here and we will be back!
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Review collected in partnership with this hotel
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Palousegal2017 wrote a review 13 Aug
Spokane, Washington60 contributions44 helpful votes
I stayed here after two weeks of meetings, and found it the perfect place to fully unwind. The food is great, especially at the Taste, the service impeccable, and I loved the spa. I walked along the coastal path which is right there. I had a single ocean facing, the room is small, but looks directly at the water, and I took my morning tea before breakfast enjoying the view. My time was during a heat wave, and I wish the bathroom could have cooled down more, but it was a nice one in spite of the heat. Lots of families were there at the same time and there was clearly lots for children to do. I used the spa, but not the pool, but it was put to lots of use, and yet did not seem crowded. If you want to be pampered this is a great place to go.
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Review collected in partnership with this hotel
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Traveler39860889586 wrote a review 10 Aug
1 contribution
Lovely resort. Great walks to neighboring towns and beach. Great views. Make sure to bundle breakfast with your stay. Book spa appointments before arriving as staff is quite small. Great stay overall.
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Review collected in partnership with this hotel
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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richamag wrote a review 10 Aug
London, United Kingdom23 contributions16 helpful votes
We spent a wonderful week at the Carlyon Bay at the end of July, and loved every minute of it. Yes, the first impression might not be great as the Art Deco facade looks a little dates but once inside,everything changes. The lobby and the bar area is airy and spacious and the views out onto the gardens and the sea are spectacular. It is worth booking the superior rooms facing the sea as opening the curtains in the morning with that view is pure joy. They may not be the largest of hotel rooms but at the end of the day, we hardly spent any time I doors thanks to the gorgeous weather. The food at the Bayview restaurant is is superb with a lot of choice using the finest local ingredients, and the staff go out of their way to ensure that all dietary requirements are catered for. The heated pool is simply marvelous, really delectable for a swim or just a dip on a sunny day. The golf course as well as the mini golf by the terrace are both great fun with the gold course really well maintained. The hotel is within walking distance (the coastal path) to both Carlyon Bay beach ( wide sandy beach with live bands most of the evenings) and Charlestown, the quaint little town where Poldark was filmed. The hotel also has a spa which we did not manage to explore - too many other things going on but it did look very professional. There is also a kid's club and we did see a magician put on a show for the kids in the hotel grounds. He had all the children mesmerised. We really loved our stay at Carlyon Bay. I think our son summed it up the best, when he said: "If this is what Cornwall is like, who needs Spain".
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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bennplatt wrote a review 7 Aug
West Malling, United Kingdom1 contribution
We booked Carlyon Bay as a last minute trip and the hotel was superb, amazing location. Food in the Bayside restaurant was delicious which kept us dining at the hotel and our room (superior) ticked all the right boxes.
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Review collected in partnership with this hotel
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ali Ennaji, General Manager at The Carlyon Bay
Responded 1 week ago
Thank you for your 5-star review and it was a delight to read that your last-minute stay with us was superb. We hope that we can welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sueB1715JK wrote a review 7 Aug
1 contribution
Great staff, wonderful location and a brilliant spa (two great heated pools), really comfortable beds cannot overcome missing basics, that are shamefully neglected in a hotel offering luxury style accommodation. Dreadful WiFi (I mean - really dreadful), noisy kitchen fans running till late can be heard at least on one side of the building, (sounds like being on a plane), no air-con other than in some of the premium rooms and no fridges in the rooms. Single rooms are claustrophobically small. These are mentioned, not to put you off, it is otherwise a great hotel (especially its staff, the best I've encountered in the UK), so, these missing facilities should not be a deal breaker. But it is worth noting their absence. It is an hotel offering accommodation at a premium price point, but missing basics such as these, in this day and age are a glaring omission. But, oh boy, the wonderful staff...
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
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Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ali Ennaji, General Manager at The Carlyon Bay
Responded 1 week ago
Thank you for your 4 star review and that you found our staff so wonderful. Unfortunately, not all of our rooms do have air-con due to the age and design of the building and this is something that does get improved on year on year. The layout of the building also affects the size of all of our rooms. I am sorry that you found the wifi lacking as this is something that we do not usually receive negative feedback on. We hope to be able to welcome you back in the future to visit our wonderful staff!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tinny222 wrote a review 5 Aug
Basildon, United Kingdom3 contributions
We had a wonderful week long stay at this lovely hotel. Staff were always friendly, helpful and attentive. Restaurants had a varied choice of food on the menu’s, which was well cooked. The FunZone children’s club had excellent and attentive staff. The entertainment for both adults & children was varied and excellent.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ali Ennaji, General Manager at The Carlyon Bay
Responded 1 week ago
Thank you for your wonderful review and it was great to read about your week-long stay with us and that you enjoyed the restaurants as well as the entertainment for all. We hope to be able to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1_Fonz wrote a review 5 Aug
United Kingdom54 contributions16 helpful votes
Today we went for lunch/bar snack at the clubhouse. Setting is pleasant - clubhouse is comfortable. Has improved significantly under the stewardship of Peter who it was lovely to see again. Well done - keep standards high as I’m sure you will!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wendy J wrote a review 4 Aug
Truro, United Kingdom13 contributions12 helpful votes
Phoned them 2 days prior to our intended visit to the Terrace Lounge, but was told that they did'nt take advanced bookings this time of year. If we still wanted to book then to ring on the day of our intended visit. Not only are we local but this was a recommendation from a friend. Doing as we were advised, we telephoned them just after 9:00 am. on the day only to be told they were fully booked!!! How can this be? You can't tell me that they took bookings for the whole lounge so early in the morning. No something is not right here. They must be taking bookings from other people who perhaps have more influence than mere locals. I would remind The Carlyon Bay that it is locals who keep them going in the winter. Really disappointed and now don't think I will bother ever to frequent their very expensive dining room either!!!
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ali Ennaji, General Manager at The Carlyon Bay
Responded 1 week ago
Thank you for taking the time to review us. The Carlyon Bay hotel prides itself on being able to offer both an experience and level of service to all our guests whether locals or hotel guests. Unfortunately, as it is the peak of the summer, we have to be mindful of the number of bookings we take to ensure that the experience and level of service don't drop whether it is for hotel residents or visitors of the hotel. We accept bookings throughout the year from locals and non-hotel residents and this continues though this may be limited during peak times purely for the above reason alone. We are sorry that you felt this way, but we hope that we can welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$254 - US$476 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the carlyon bay hotel st austell, carlyon bay st austell, carlyon bay hotel st austell
LOCATION
United KingdomEnglandCornwallSt Austell
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Frequently Asked Questions about The Carlyon Bay
Which popular attractions are close to The Carlyon Bay?
Nearby attractions include Pinetum Gardens (0.8 km), Par Market & Food Hall (1.0 km), and Kidzworld (0.9 km).
What are some restaurants close to The Carlyon Bay?
Conveniently located restaurants include Edie's, The Britannia Inn & Waves Restaurant, and Eastern Paradise Indian Restaurant.
Are there any historical sites close to The Carlyon Bay?
Many travellers enjoy visiting The Lost Gardens of Heligan (7.6 km).
Does The Carlyon Bay have any great views?
Yes, guests often enjoy the ocean view available here.