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01/10/2017 02/10/2017
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    Sapphire Palms Motel

    180 The Entrance Rd, The Entrance, New South Wales 2261, Australia
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    01/10/2017 02/10/2017
    Traveller (21)
    Room & Suite (11)
    Dining (1)
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    Overview
    • Excellent16%
    • Very good42%
    • Average16%
    • Poor13%
    • Terrible13%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Suites
    Multilingual Staff
    Spa
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Hotel Ibis Thornleigh
    459 reviews
    #1 of 1 hotels in Thornleigh
     
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    #2 of 13 hotels in Manly
     
    Q Station Sydney Harbour National Park Hotel
    1,037 reviews
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    The Executive Inn
    359 reviews
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (61)
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    1 - 5 of 60 reviews

    Reviewed 3 weeks ago

    We very much enjoyed our stay at sapphire palms for 4 days last week. The reception were most helpful booking us in , room had recently been refurbished and was well set out and very clean with all appliances available. Breakfast was great, all that...More

    Thank bazzel34
    Response from SapphirePalms, Manager at Sapphire Palms MotelResponded 3 weeks ago

    Hi Bazzel34, We're glad that you've enjoyed for 4-days stay here at Sapphire Palms. Our reception is always happy to assist you to make your stay more relaxed. Yes, we've recently refurbished our rooms, we're glad that you noticed it's good condition and well up-keep...More

    Reviewed 13 June 2017

    We had a room at the back which was quiet, large king bed and good shower. However there was NO SMOKE ALARM in the room? I though this was illegal? There was a toaster but no cutlery or plates if you wanted to use it....More

    Thank cfarrell2017
    Response from SapphirePalms, General Manager at Sapphire Palms MotelResponded 14 June 2017

    Hi there Carolyn thanks for taking time to review us and we are glad the bed was comfy and shower good! We have spoken to our maintenance as the smoke alarm for your rooms screw attachment needed fixing and has since been amended. We have...More

    Reviewed 3 June 2017

    Stayed 2 nights in June.2017 ,Garbage in room was not emptied from previous occupant ,no heating at all ,had to go to Kmart and buy a heater . Supposed to have 2 hot breakfasts on 2 days but did not happen as cook did not...More

    Thank mauserjr4
    Response from SapphirePalms, Manager at Sapphire Palms MotelResponded 29 June 2017

    UPDATE Since we take our complaints seriously and because we want our customers to be happy we have now had management discussions about this matter, with the decision now made to take on more staff for breakfasts so that hot or continental can be offered...More

    Reviewed 31 May 2017

    We were in town for a couple of days of hectic house hunting. We only needed a place to put our heads down after a busy day, so opted to choose a less expensive motel over 5 star prices. I was pleasantly surprised, The room...More

    Thank idp001
    Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 1 June 2017

    Hi, Thanks for the great review. We're glad you chose to stay with us. We have done renovations in the property last year and we're glad that our guests are enjoying our refurbished settings. Our managers and staff will always we ready to help you...More

    Reviewed 24 May 2017

    A nice location, recently renovated, a good breakfast delivered to you daily. Close to all the attractions. We had ground floor unit at the rear of the complex A Seven/Eleven across the road was handy. The managers were very good and helpful. Good value for...More

    Thank BuddyPeter24
    Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 25 May 2017

    We are so glad you enjoyed our service with a smile! And our continuing renovations and convenient location. We have great deals for those 60 and over including free continental and/or hot cooked breakfast options in our packages.....we try to be welcoming and clean budget,...More

    Hotel Ibis Thornleigh
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    The Executive Inn
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Spa
    Details
    • Price range
    • US$74 - US$155 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 20
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Orbitz, Hotwire, Agoda and Cheap Tickets so you can book your Sapphire Palms Motel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • New South Wales >
    • The Entrance
    Add Photo Photos
    Traveller (21)
    Room & Suite (11)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (30)
    Bathroom (1)
    Family and Play Areas (1)
    Nearby
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    55.21 km away
     
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    52.07 km away
     
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    459 reviews
    56.66 km away
     
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    53.09 km away
     
    Nearby Restaurants
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    Jolly Good
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    The Grand Pavilion
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    Uncle Nick's Kebab Kafe
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    Nearby Attractions
    The Entrance Pelican Feed
    166 reviews
    1.17 km away
    The Entrance Town Centre
    299 reviews
    1.19 km away
    The Entrance Heritage Walk
    71 reviews
    1.00 km away
    The Entrance Visitor Information Centre
    35 reviews
    1.07 km away
    Ask a question
    Questions & Answers
    Gay C
    11 March 2016|
    AnswerShow all 2 answers
    Response from SapphirePalms | Property representative |
    We now have a raised toilet actual seat that sits over the toilet which can go into any of our rooms we are happy to say. We only have 1 so please talk to us on the phone to reserve as required. Thansk Sapphire
    0
    Votes
    Room Tips
    "Ground floor rooms the best for us"
    Read review
    "take a back room - they are quiet"
    Read review
    "A rear unit at the back of the complex was very quiet."
    Read review
    "The section at the back seemed quieter than those near the entrance. Upstairs with a balcony gave a bit of..."
    Read review
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