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04/03/2018 05/03/2018
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    Sapphire Palms Motel

    180 The Entrance Rd, The Entrance, New South Wales 2261, Australia
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    04/03/2018 05/03/2018
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    Traveller (21)
    Room & Suite (12)
    Dining (1)
    • Excellent16%
    • Very good44%
    • Average16%
    • Poor13%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Multilingual Staff
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    4 Mar5 Mar
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (67)
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    1 - 5 of 66 reviews

    Reviewed 1 week ago

    This is a 3 star motel, however, it needs a bit of tlc, in the rooms and around the property. Sonia was very helpful and friendly, very good customer service skills. However, in the deluxe queen room we had, the carpet needs replacing, it had...More

    Thank WendynFred2017
    Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 1 week ago

    Hi WendynFred2017, Thanks for your review and for appreciating the friendly service extended to you by Sonya. We are gradually continuing on the upkeep of the motel to ensure that guests will have a more enjoyable stay. Please feel free to visit our FB page...More

    Reviewed 3 weeks ago

    I hate looking at the photos they provide when looking to book on line. most which turns out are anything up to 10 years ago! The room we booked (family room 11) is in desperate need of some repairs and painting. I believe in minor...More

    Thank Paul S
    Response from SapphirePalms, Manager at Sapphire Palms MotelResponded 3 weeks ago

    We are slowly renovating the property and glad you found the pool area nice and shady- perfect to protect you on hot days and especially children! We have a range of pillows available if you don’t like the current ones just ask us- everyone has...More

    Reviewed 4 weeks ago via mobile

    This hotel has seen better days and while the bed was comfy, they could do with some new pillows. Thx Room was a good size with a double bed and a single bed, a bench with a microwave and fridge, a TV on an extendable...More

    Thank Jennie W
    Reviewed 10 November 2017

    I was truly impressed with this motel starting with our friendly greeting by Sonya on our arrival to our wonderful hot breakfast the next morning. This is an older style motel but well maintained, rooms are clean, the pool area looks good (but too cold...More

    2  Thank kim j
    Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 11 November 2017

    Hi Kim j, Sonya is delighted to hear you felt her warm and welcoming and we are so glad you enjoyed the breakfast, location and your stay. We have great deals for seniors and non seniors at our motel- so whenever booking email or call...More

    Reviewed 7 November 2017

    As aways staff are very pleasant, and go out of their way to make sure you have every thing you need, The hot cooked breakfast is always enjoyable, cooked by Yong. Beds very comfortable. Tea, coffee and milk always well stocked. Room has fridge, toaster...More

    Thank Gay C
    Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 8 November 2017

    Hi Gay C, Great to have you stay again- we actually advertise it as an access room not disability room as it has partial help for those who may have disabilities....we on request have a ramp for wheelchair access but this room is not accessible...More

    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Spa
    • Price range
    • US$76 - US$141 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 20
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Priceline, Travelocity and Orbitz so you can book your Sapphire Palms Motel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • New South Wales >
    • The Entrance
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    Traveller (21)
    Room & Suite (12)
    Dining (1)
    Pool & Beach (1)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Gay C
    11 March 2016|
    AnswerShow all 2 answers
    Response from SapphirePalms | Property representative |
    We now have a raised toilet actual seat that sits over the toilet which can go into any of our rooms we are happy to say. We only have 1 so please talk to us on the phone to reserve as required. Thansk Sapphire
    Room Tips
    "Good for overnight stay, deluxe queen room was ok."
    Read review
    "Read all review before you commit."
    Read review
    "Ground floor rooms the best for us"
    Read review
    "take a back room - they are quiet"
    Read review
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