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Oaks Waterfront Resort The Entrance

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Oaks Waterfront Resort The Entrance
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536 Reviews from our TripAdvisor Community

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Showing 534: English reviews
Reviewed 7 February 2016

1As what the promised to me a sea side view of the ocean I got the back of a parking lot. And even worse the people next door had a loud party on the ended at midnight. The only nice part about our whole trip was the OK pool.

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Helpful?
1Thank Nick A
OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Oaks Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Waterfront, we strive to provide a superior service experience for all our Guests; therefore your feedback is very important to us....

Shellharbour, Australia
Reviewed 6 February 2016 via mobile

My husband and I have just spent 7 days at the resort. We had a water front appartment on the 5 floor and we enjoyed our stay very much. The view from our room was beautiful and ever changing each day looking out over the lake to the sea. We spend much time in and around the pool area which...

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Helpful?
Thank Eva Jayne H
OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

We very much appreciate your comments regarding your stay at the Oaks waterfront resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Sydney, Australia
Reviewed 3 February 2016

The hotel is positioned in a great spot at The Entrance. The Entrance Hotel is right next door and has a great vibe and lovely staff. The main reason I chose this place to stay was the pool. And we had beautiful weather to enjoy it for the weekend. The room was fine. I wish I could say it was...

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Helpful?
Thank Roxy_Smith84
OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

We really appreciate your comments regarding your stay at the Oaks Waterfront Resort. It is always a pleasure to receive rewarding feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again...

Marsfield, Australia
Reviewed 2 February 2016

Stayed a couple of nights with my wife and 2 kids under 3. We were in a 1 bedroom apartment which was handy with 2 young kids. Our room was overlooking the rear lane which is not great but acceptable. The room was clean and the decor was practical and functional, and has aged well considering. Bathroom was ok too,...

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Helpful?
Thank J P
OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

We very much appreciate your comments regarding your stay at the Oaks waterfront resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Sydney, Australia
Reviewed 27 January 2016

When I called the hotel to enquire about the rooms I was told by reservations that there was only two rooms left in the whole hotel and these were lofts. I could see on wotif that there were one bedroom apartments available. I told the girl there are one bedrooms on wotif and she advised me that if I purchased...

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Helpful?
1Thank Big G
OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Oaks Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Waterfront, we strive to provide a superior service experience for all our Guests; therefore your feedback is very important to us....

Sydney, Australia
Reviewed 21 January 2016 via mobile

Checked in for two nights on the 19th Jan. Upon checkin, I was greeted by a receptionist who seemed to be very disinterested. I was also told secure parking was an extra $15 per day. This is unheard of, and I stay in a lot of hotels. Secondly, $150 deposit with a credit card when they could've just taken my...

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Helpful?
7Thank Jordan R
OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Oaks Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Waterfront, we strive to provide a superior service experience for all our Guests; therefore your feedback is very important to us....

Queensland, Australia
Reviewed 19 January 2016

We stayed at the hotel and the first room they put us in was not good the carpet was very wet the phone did not work so they down grades us to a small room the room look very old as we found out it was not very old staff were not helpful, or friendly

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Helpful?
4Thank 150wendy
OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Oaks Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Waterfront, we strive to provide a superior service experience for all our Guests; therefore your feedback is very important to us....

Croydon, Australia
Reviewed 16 January 2016

Over the last few days we had the BEST time at this establishment. It turned out to be much more than we had expected. The best part was having quite a variety of attractions and amenities (we even had to pay the dentist an emergency visit!!) ALL within walking distance!! The room was clean, beds comfortable, kitchenette and laundry was...

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Helpful?
1Thank Kuki N
OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

We very much appreciate your comments regarding your stay at the Oaks waterfront resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Sydney, Australia
Reviewed 13 January 2016 via mobile

The hotel is tired! It needs a revamp. We choose to stay here because of its closeness to all of the activities around the waterfront but each time we have stayed have found faults in the rooms. Beds are comfortable and there are many eateries within close proximity to the hotel. As a return visitor to the hotel we are...

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Helpful?
Thank LMF4454
OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

We very much appreciate your comments regarding your stay at the Oaks waterfront resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Reviewed 12 January 2016

I booked 1 night in Oak Waterfront resort this Sat. I called reception 3 days ago before I arrive to request higher floor. However the receptionist rejected my request because Saturday is a busy day. Which is understandable. I was enjoy during my stay, the room is big size and build in Kitchenette which is handy. The next day morning,...

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Helpful?
Thank winstonqiujier .
OaksWaterfront, Front Office Manager at Oaks Waterfront Resort The Entrance, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Oaks Waterfront Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Oaks Waterfront Resort idyllically located at the water’s edge, provides a wonderful escape destination for couples, families or groups with superb views of the stunning surf beach and Tuggerah Lake. Ideal for relaxed holidays and weekends away, Oaks Waterfront Resort offers a choice of studio, one and two bedroom luxury loft apartments and executive, spacious one and two bedroom fully self contained apartments, most with expansive views. ... more   less 

Additional Information about Oaks Waterfront Resort The Entrance

Address: 89 The Entrance Rd | (Via Duffys Lane), The Entrance, New South Wales 2261, Australia
Region: Australia > New South Wales > The Entrance
Price Range: RM366 - RM797 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oaks Waterfront Resort The Entrance 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
Oaks Waterfront Resort The Entrance Hotel The Entrance
Oaks Waterfront The Entrance
Oaks Waterfront Hotel The Entrance
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Waterfront Resort The Entrance staff and other travellers.
8 questions
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Questions? Get answers from Oaks Waterfront Resort The Entrance staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the water views”
comm-traveler, 25 Apr 2017 | Read review
“Best rooms face the beach and entrance. Higher floors are best”
  • View from level 4 overlooking play area and entrance
Hoppy6951, 14 Apr 2017 | Read review
“Ocean view rooms have a great outlook”
climoges, 13 Apr 2017 | Read review
“don't stay here”
debbiefipad, 30 Mar 2017 | Read review
“If you don't opt for a sea view then the whole reason of this location is wasted. Sea views are really good. Anything else I wouldn't bother”
williamcA9066OV, 29 Mar 2017 | Read review
5 of 5