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Sheraton Valley Forge Hotel

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Sheraton Valley Forge Hotel
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265 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Enniscorthy, Ireland
Reviewed 3 days ago NEW

I recently spent a long weekend at the Sheraton, Valley Forge. The hotel has a very caring staff who believe strongly in offering excellent customer service! Hamid checked us in and he was efficient, friendly and very informative. He made us feel very welcomed. Our room was very comfortable and the recently renovated bathroom was spacious and beautiful. The hotel...

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Helpful?
Thank starwarsgal1951
Philadelphia, Pennsylvania
Reviewed 3 weeks ago via mobile

I am a platinum member of the Starwood loyalty program, have been for many years, and I have to say that this is hands down the best Sheraton I have experienced. It's better than many Westins. The hotel underwent a big renovation a few years ago, and they really did a great job. Sleek, modern decor. The club lounge is...

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Helpful?
Thank ScottnKatherine
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi ScottnKatherine, Thank you for posting this extremely generous review! As a Platinum SPG member who stays at Starwood properties often, your words mean a great deal to us and I have already shared them with my team. We work hard to exceed each of our guest's expectations so we certainly appreciate your feedback, and we look forward to welcoming...

Reviewed 3 weeks ago

I lived at this hotel for 1.5 months for a work trip - overall it's a decent hotel that offers adequate facilities but they need to work on customer service along with significantly improving their food quality in the restaurants as well as in-room dining. I am an SPG Platinum guest and had to literally ask for upgrade roome after...

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Helpful?
Thank Kaustubh M
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi Kaustubh M, Thank you for taking the time to share your feedback. I am glad to hear that you enjoyed your overall experience, and we will work had to continue improving our service levels so that we can reach our goal and exceed your expectations. We hope to have the opportunity to welcome you back very soon!

Chicago, Illinois
Reviewed 4 weeks ago

My significant other and I stayed for a 4 day weekend which was a nice getway. The hotel is conveniently located near the mall and restaurants. The staff was courteous upon check in and check out. Wi-Fi isnt free there is a $9.95 charge. The pool and fitness area is nice and clean. We chose the hotel because we wanted...

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Helpful?
Thank mslady8310
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi mslady8310, It was a pleasure welcoming you and your significant other to spend a nice long weekend with us at the Sheraton Valley Forge. We sincerely appreciate that you have taken the time to share your feedback with us. I will be sending you a direct message so that I can further assist you, and we hope to have...

New York City, New York
Reviewed 4 weeks ago

We stayed at this hotel on two occasions in a s many weeks in a king- and two queen-bed rooms. Both rooms of decent size with very good bedding. The free Wi-Fi is only 3Mb and crawling at times. Also a login is good for 24 hours only, must sign in anew after that. Hot water is slow to arrive,...

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Helpful?
Thank Ron S
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi Ron S, On behalf our team here at the Sheraton Valley Forge, thank you for being our guest, and for taking the time to share your feedback with us. We are glad that you enjoyed your experience, and we look forward to welcoming you back very soon.

Levittown, Pennsylvania
Reviewed 4 weeks ago via mobile

My husband and I stayed in the area to see Valley Forge. The room was nice and front desk was friendly but a little overpriced, we can get the same quality room plus free breakfast for $30 less at Holiday Inn Express. I did not like that there were teenagers roaming the halls screaming at 11pm, dust on crown molding...

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Helpful?
Thank Lisah1976
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi Lisah1976, Thanks for staying with us during your recent visit to Valley Forge. We sincerely appreciate your honest feedback, and we hope to have the opportunity to exceed your expectations upon your return in the near future.

Pennsylvania
Reviewed 1 November 2016

We actually had our wedding here, so we needed to have a nice hotel. We used the Grand Ballroom and we LOVED it! Our guests thoroughly enjoyed the hotel and the food! 3 weeks later and we are still getting comments about the food!

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Helpful?
Thank CBiscuit83
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi CBiscuit83, First and foremost, CONGRATULATIONS on your wedding! We are thrilled to have played a role in such a special event for you and your family. Thanks for taking the time to share your feedback with the tripadvisor community, and we look forward to welcoming you back very soon!

Bridgewater, New Jersey
Reviewed 26 October 2016 via mobile

Was part of corporate group here for a business meeting and spent the night. Nicely up to date hotel. Was in one of their breakout rooms for 10:00 hours. Nice though temperature control was a little bit or miss. They didn't reheat coffee after lunch. Relish tray looked a little dried out. And cheesecake as still frozen when served. Room...

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Helpful?
Thank s w
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi s w, Thanks for taking the time to share your feedback with us, as we are always looking for opportunities to improve. Our goal is to exceed the expectations of our guests and we hope to have the opportunity to welcome you back very soon.

Mansfield, Ohio
Reviewed 22 October 2016 via mobile

This hotel is a nice place to stay in the area. We arrived with a power outage, but staff handled very well and made our stay exceptional. Kids liked the pool and the breakfast!! We did too! The restaurant at Ralphs was delicious as expected.

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Helpful?
Thank sbaltz4856
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi sbaltz4856, Thanks for your kind review, we are happy to read that your experience was exceptional. We look forward to welcoming you back to the Sheraton Valley Forge very soon!

Toronto
Reviewed 20 October 2016

I'm a regular Sheraton guest (Platinum member). Here's my experience: - asked for delivery food to be sent to room, staff committed to security escorting, didn't happen - booked a king room, given two queen beds - no information given at check-in there was a lounge I could use - asked for my own food to be heated up, refused...

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Helpful?
Thank manu_sarna
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi manu_sarna, Thanks for taking the time to share your experience with the tripadvisor community. We are always looking for ways to improve our service levels to exceed our guest's expectations, so your feedback is valuable. We hope to have the opportunity to welcome you back again very soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
With 180 guest rooms and suites as well as nearly 25,000 sq. feet of meeting space, the Sheraton Valley Forge Hotel is located near the King of Prussia Mall and the Philadelphia Expo Center. ... more   less 

Additional Information about Sheraton Valley Forge Hotel

Address: 480 N Gulph Rd, King of Prussia, PA 19406-2807
Region: United States > Pennsylvania > King of Prussia
Price Range: RM489 - RM1,529 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Valley Forge Hotel 3.5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Park Ridge Hotel
Hotel Style:
#5 Romantic Hotel in King of Prussia
#5 Business Hotel in King of Prussia
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Valley Forge Hotel staff and other travellers.
1 question
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Philadelphia Area

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Questions? Get answers from Sheraton Valley Forge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King Bed anywhere”
 of 5 bubbles CBiscuit83, 1 Nov 2016 | Read review
“I was on the 5th floor but no matter where you stay you'll always have the idiots who yell.”
 of 5 bubbles X2484JXmarks, 17 Oct 2016 | Read review
“Expedia (Saved us 10%), but this hotel is worth the original price!!!”
 of 5 bubbles patriciaaI4734PA, 25 Aug 2016 | Read review
“We were facing the pool/courtyard but it was still pretty quiet because the pool is enclosed.”
 of 5 bubbles 96beths, 30 May 2016 | Read review
“WiFi is extra”
 of 5 bubbles Q7542SDstevet, 25 May 2016 | Read review
5 of 5
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