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Extended Stay America - Philadelphia - King of Prussia

151 reviews
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Traveller (35)
Room & Suite (23)
Dining (1)
Overview
  • Excellent21%
  • Very good19%
  • Average13%
  • Poor13%
  • Terrible34%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (151)Write a Review
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All reviewssmoking and non smokingdog showfront desk staffthe general managerking of prussia mallwould stay againpa turnpikevalley forgeesatiffanymicrowavephiladelphiahighway
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1 - 5 of 150 reviews
Reviewed 27 December 2017

This hotel was very disappointing! No ice anywhere in the entire building! The continental breakfast was a pot of coffee and a basket of granola bars along with a man snoring on the couch in the breakfast room. The room was average at best. I...More

Thank sjsms1418
Response from 00esa, Manager at Extended Stay America - Philadelphia - King of PrussiaResponded 27 December 2017

We apologize for not meeting all of your expectations and regret that you were not happy with our complimentary grab-and-go breakfast offerings. We have made a note of your feedback as we plan any changes to our selections. Your feedback is valuable as it will...More

Hotel's Favourite
Reviewed 6 March 2017

I was concerned with all of the horrible reviews, but my room was clean, and well appointed. Staff were friendly and accommodating. I would stay here again. Close to convention center, and the mall. I'm not sure what others have experienced in the past, but...More

Thank hamburgk2016
Response from 00esa, General Manager at Extended Stay America - Philadelphia - King of PrussiaResponded 7 March 2017

Thank you for your fantastic feedback! We are delighted to read you found us to be a great value and appreciate you sharing your satisfaction with our clean facilities and courteous service. It was a pleasure to have you as our guest, and we look...More

Reviewed 30 November 2017 via mobile

I booked here as there were limited accessible hotel rooms available in the area as there was a massive conference for people in wheelchairs, scooters and alike. Even though I called ahead and requested the room with a roll in shower, I was given the...More

Thank Juzer R
Response from 00esa, Manager at Extended Stay America - Philadelphia - King of PrussiaResponded 1 December 2017

Juzer, thank you for staying at our hotel. Although you liked the service offered by our staff, we apologize for the cleanliness issue you experienced and regret the inconvenience this caused. We take pride in providing a clean, fresh environment for our guest and we...More

Reviewed 18 November 2017 via mobile

Pet friendly extended stay, studio roomed hotel located near the King of Prussia Mall, the Valley Forge Casino, Valley Forge National Battlefield, and the National Dog Show site. Clean, quiet, with generous discounts if you sign up for online chain emails. Have stayed here 3x...More

Thank Anne T
Response from 00esa, Manager at Extended Stay America - Philadelphia - King of PrussiaResponded 18 November 2017

Anne, thank you for staying with us again, and making Extended Stay America your home away from home. It is great to read that you were impressed with our courteous associates, convenient location which was perfect for your needs and our affordable rates as well....More

Reviewed 15 November 2017 via mobile

I guess you get what you pay for. This economy hotel does not even give you plastic cups in the bathroom or shampoo! Clean and somewhat renovated but not up to my usual standards. Newer wood laminate in the kitchen and bath area but old...More

Thank 245marciav
Response from 00esa, Manager at Extended Stay America - Philadelphia - King of PrussiaResponded 16 November 2017

Marcia, we apologize for not informing you about our policies upon arrival and for not meeting your expectations with your room. As we are an extended stay property, our guests often bring their personal items, but toiletries and other articles are available upon request at...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$83 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$83 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (35)
Room & Suite (23)
Dining (1)
Questions & Answers
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Room Tips
"The property is tucked in a nice spot, away from noise. I'd imagine it is quiet in all the rooms."
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"Go to another hotel"
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"Stay someplace else!!"
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"The first floor is non-smoking and below the smoke so I'd recommend it if you want to stay out of the..."
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