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Hampton Inn Lancaster

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Traveller (61)
Room & Suite (72)
Storyboard
Overview
  • Excellent66%
  • Very good25%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn Lancaster
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Lancaster
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (910)
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Traveller rating
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572
229
63
19
12
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All reviewsnice outdoor poolthe breakfast arearoom was cleancookiesbreakfast staffcomplimentary breakfasteasy accessnice hotelwould stay here againoff the highwaybusiness tripwafflesamish countrystaff was very friendly and helpfulconvenient locationgreat place to stayminute drive
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101 - 105 of 895 reviews
Reviewed 26 October 2017

This was our second stay and it was great. newly updated rooms were very nice...great walk in shower. one complaint was no freezer in room fridge but front desk let us keep items in theirs. Front desk help and housekeeping were all great. From them...More

Thank onu19745941
Response from Bree R, Director of Sales at Hampton Inn LancasterResponded 31 October 2017

Dear Onu19745941, Thank you for your kind comments. I'm glad you were pleased with your updated room and walk-in shower. Even more importantly, I'm glad you enjoyed our team! From housekeeping to front desk to maintenance, every member of our team works incredibly hard and...More

Reviewed 26 October 2017

We stayed here for one night while attending our son's cross country meet at OU - Lancaster. Our trip got off to a rough start, as we were assigned to a room that was already occupied. Imagine everyone's shock when we keyed into the room...More

Thank boilerjenni
Response from Bree R, Director of Sales at Hampton Inn LancasterResponded 27 October 2017

Hi Jenni - Thank you for your feedback! We're glad you enjoyed your stay at the Hampton. Because our property is not as described in your review (i.e. we have no Olive Garden close to our property, nor a Ohio University campus in our county),...More

Reviewed 24 October 2017

Hotel was up to date, clean and made me feel very comfortable. Check in was fast and easy, however check out was where the issue occurred. Like I said befor, If it wasn't for me being tight on money I would have just ignored the...More

Review collected in partnership with Hampton
Thank 484brittanyh
Response from Bree R, Director of Sales at Hampton Inn LancasterResponded 31 October 2017

Brittany, Thank you for your feedback! I'm glad you enjoyed your stay and enjoyed our updated, modern look. I apologize for your experience with as a result of the billing miscommunication. It is customary for our hotel to have a valid credit card on file...More

Reviewed 20 October 2017

The towel in our bathroom was soiled from a previous guest's backside and replaced on the shelf. Neither replaced and washed, or checked by staff. The breakfast potatoes and ham ran out and were never replenished an hr. In the middle of breakfast hrs. Staff...More

Review collected in partnership with Hampton
Thank Debbie11756
Response from Bree R, Director of Sales at Hampton Inn LancasterResponded 20 October 2017

Ms. Cocchiola - Let me first sincerely apologize for your experience, as our Management team on duty last weekend is extremely disappointed that we were able to address your issues while you were with us on property. Both instances described are extremely rare occurrences at...More

Reviewed 19 October 2017

Hampton Inns are always clean, and comfortable. However, I'm very disappointed they now allow dogs in the building, and rooms. Gross. Mattresses could always be better, but seldom are. If you don't rest well it can affect your entire stay.More

Review collected in partnership with Hampton
Thank 937bruceg
Response from Bree R, Director of Sales at Hampton Inn LancasterResponded 20 October 2017

Mr. Genck - Thank you for taking the time to provide your feedback regarding your most recent stay with us. I'm happy to hear that you were pleased with our clean and comfortable property, and it's consistency with the Hampton brand as a whole. I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$164 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Lancaster
#3 Business Hotel in Lancaster
#5 Romantic Hotel in Lancaster
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$164 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Lancaster
#3 Business Hotel in Lancaster
#5 Romantic Hotel in Lancaster
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (61)
Room & Suite (72)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
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Julia T
4 May 2018|
AnswerShow all 6 answers
Response from Bree R | Property representative |
Julia - I'm so happy you were able to find the Greenfield Corporate Park, as well as get assistance from our lovely sister property, the Courtyard by Marriott, in finding your way back home! We are so fortunate to have such... More
0
Votes
griffNy
24 March 2018|
AnswerShow all 4 answers
Response from Bree R | Property representative |
Hello griffNy - Thank you for your questions! We do not have a pond on the grounds, however there are several a short walk from our property in the Greenfield Corporate Park. We have walking trails that lead to the park... More
0
Votes
BJr970
9 July 2017|
AnswerShow all 3 answers
Response from Bree R | Property representative |
Hello! Our bathrooms design has stayed the same throughout the refresh (corner vanity and singular mirror), but now has upgraded features such as granite counter tops, updated color palette, floating shelves, etc. Our King... More
1
Vote
Room Tips
"Rooms near the core/elevators"
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"The suite was well worth the extra cost"
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"Mini fridge"
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"We walked to the restaurant close by, Greenfields, or something close. It is way overpriced and the food was..."