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Eden Resort and Suites, BW Premier Collection

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Eden Resort and Suites, BW Premier Collection
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4,520 Reviews from our TripAdvisor Community

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Millville, United States
Reviewed yesterday NEW

Great accommodations - comfortable and quiet, better service - very friendly and helpful staff! Perfect location for Lancaster and nearby attractions. Good food at resort, many choices nearby. A great place to visit.

Review collected in partnership with Best Western
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Helpful?
Thank F4757LJjonathanm
Reviewed 2 days ago NEWvia mobile

This room was very spacious. The entry was into the living room or shared family area with a walk through kitchenette and bathroom area to the bedroom. There was a beautiful patio over looking the pool. Would be great room for the summer when the pool is open.

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Helpful?
Thank Robert Z
mclossey, General Manager at Eden Resort and Suites, BW Premier Collection, responded to this review

Dear Robert Z, Thank you for sharing your comments and personal observations regarding your recent stay with us at the Eden Resort and Suites. We appreciate your patronage and the opportunity to be of service :). We are pleased to read you enjoyed your experience and the accommodations were perfect for your getaway. I hope you enjoyed the recital and...

Rock Hall, Maryland
Reviewed 2 days ago NEW

I highly recommend this hotel. Food and service was exceptional! This place has something for everyone. This will be the place we stay from now on to just get away from time to time. I would recommend the Prime Rib Buffet to anyone.

Review collected in partnership with Best Western
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Helpful?
Thank 863melanied
Phila, United States
Reviewed 2 days ago NEW

Thank you for such great hospitality. We were in need of nothing. Service was absolutely made with a smile. Accommodations were perfect for our business team. The pool and hot tub were refreshing after a long day of meetings. Thank you.

Review collected in partnership with Best Western
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Helpful?
Thank L30MXdonnas
mclossey, General Manager at Eden Resort and Suites, BW Premier Collection, responded to this review

Dear Valued Guests, Thank you for recognizing our hospitality efforts here at the Eden Resort and Suites:), it is our honor and passion to assure an experience that exceeds expectations each and every stay. We realize you are traveling away from home for business, and we want to assure you receive every attention-to-detail, and all the comforts of home. At...

Glen Burnie
Reviewed 2 days ago NEW

I would highly recommend this hotel for business travelers. Very accommodating staff with beautiful rooms and meeting space. The next time my travels require an overnight stay in the Lancaster, PA, this will be my first choice in hotels.

Review collected in partnership with Best Western
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Thank davidbN4210NY
Silver Spring, United States
Reviewed 4 days ago NEW

The entire staff from the front desk, housekeeping to restaurants were amazing to us and our children. Having a pool right outside our door was awesome for the children. Also playground and recreation area was amazing too. It will be interesting to see how the place is during the summer with the outdoor pool. Very clean inside and outside the...

Review collected in partnership with Best Western
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Helpful?
Thank 800amberp
mclossey, General Manager at Eden Resort and Suites, BW Premier Collection, responded to this review

Dear 800amberp, Thank you for your lovely review. We are delighted you and your family enjoyed your recent stay and all of our Eden Resort amenities :). It is great to receive such glowing feedback in relation to our dedicated team and delivering an experience that exceeded your family's expectations. Our Outdoor Pool, Kids Zone and Recreation area is a...

Damascus, MD
Reviewed 4 days ago NEW

Loved this Resort, staff was friendly, pleasant and nice. The Eden Resort is extremely clean, beautiful and comfortable. Your family will love the amenities and restaurants. We enjoyed our stay so much we booked for our next two visits in the area May and July.

Review collected in partnership with Best Western
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Thank damascus253
Norristown, United States
Reviewed 4 days ago NEW

I have stayed at this hotel several times and I am always pleased with the quality of the rooms, how clean everything is and the amenities it has to offer. They even have staff text messaging you to ask if everything is ok! Though I usually come here for an annual conference, it is certainly family friendly as well.

Review collected in partnership with Best Western
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Helpful?
Thank tammyw539
mclossey, General Manager at Eden Resort and Suites, BW Premier Collection, responded to this review

Dear Tammyw539, We are pleased to read you found the Eden Resort and Suites has something for everyone! Our valued guests continue to enjoy our resort type amenities, personalized and caring service, ultra-clean and comfortable accommodations, and our central location convenient to all points of interest within our Lancaster County region :). Whether for business or pleasure we want to...

Boston, Massachusetts
Reviewed 5 days ago NEW

Nice hotel with options of in hotel rooms, and condos. Indoor and outdoor pools as well as playground, ping pong, basketball, bocci, etc. Breakfast buffet has the basics - but you can have the option of ordering off menu, which I like. When we were visiting for a day - the indoor pool was closed for maintenance which was a...

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Helpful?
Thank CBR66
Philadelphia, Pennsylvania
Reviewed 5 days ago NEW

The room was nice. The price was a little high as always. The room was not ready at 3pm. I had to wait 40 mins more. I asked for bags from the front desk and waited 45 mins and called 5 times. I got locked out my room when it was check out time. I had to get someone to...

Review collected in partnership with Best Western
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Helpful?
Thank priscillas195
mclossey, General Manager at Eden Resort and Suites, BW Premier Collection, responded to this review

Dear Priscillas195, Thank you form speaking with me I appreciated your comments and personal observations to understand the delay regarding your request for (bags) to take some additional grocery items home. Our Houseman was trying to locate paper bags and unfortunately our Eden Market bags were to small, a call to your Villa could have been a very easy and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 

Additional Information about Eden Resort and Suites, BW Premier Collection

Address: 222 Eden Road, Lancaster, PA 17601 (Formerly Eden Resort And Suites, Best Western Premier Collection)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: RM573 - RM1,107 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eden Resort and Suites, BW Premier Collection 3.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Expedia, Cancelon, Hotels.com, Priceline, Hotwire, Travelocity, Best Western, Orbitz, HotelQuickly, HotelsClick, TripOnline SA and getaroom.com so you can book your Eden Resort and Suites, BW Premier Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Eden Resort And Suites
Best Western Premier Eden Hotel Lancaster
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western
Hotel Style:
#1 Family Hotel in Lancaster
#1 Green Hotel in Lancaster
#1 Business Hotel in Lancaster
#2 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Eden Resort and Suites, BW Premier Collection staff and other travellers.
57 questions
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Questions? Get answers from Eden Resort and Suites, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking is difficult due to parking lot renovations - check with front desk”
CBR66, 23 Apr 2017 | Read review
“Stay in the Penthouse villas!”
932genas, 20 Apr 2017 | Read review
“They do offer "adult only" rooms.”
ladyt6172, 19 Apr 2017 | Read review
“For business travelers the floors restricted to 18 year olds+ is helpful”
MommaM8072, 18 Apr 2017 | Read review
“All the rooms are great except the Penthouse suite. Too many steps for an older person”
billcorn, 11 Apr 2017 | Read review
5 of 5