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Lancaster Marriott at Penn Square

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Traveller (257)
Room & Suite (134)
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Overview
  • Excellent39%
  • Very good44%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“self park”(34 reviews)
“department store”(27 reviews)
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
9 Jul10 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (913)
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All reviewsconvention centerself parkdepartment storecentral marketparking garageconcierge loungefront deskcorner roomheart of downtownper dayfarmers marketwithin walking distancebeautiful hotelrestaurants and shopshotel restauranthot tubbeautiful lobby
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1 - 5 of 888 reviews
Reviewed yesterday

This hotel is centrally located in downtown Lancaster with plenty of pub style and cafe restaurants close by. The reason I didn't give this a higher rating is the parking situation and lack of spaciousness for loading and unloading passengers and luggage. Parking is either...More

Thank Jim G
Reviewed 6 days ago

Tired from a long day at Dutch Wonderland, I brought my child here because my wife made a reservation. I drove around the place 3 times looking for parking. Finally I realized there was none. So I tried to pull in, but got beeped and...More

Thank Ken M
Response from Michelle R, Manager at Lancaster Marriott at Penn SquareResponded 4 days ago

Dear Ken M, Thank you for taking the time to share a review of your recent stay. We sincerely apologize for any inconvenience you experienced trying to get to our hotel. The Penn Square Parking Garage, immediately adjacent to the hotel, is owned and operated...More

Reviewed 1 week ago

We stayed here for a couple of nights for a dance competition. One complaint - only a small number of elevators for hundreds of hotel guests. Second complaint- Restaurant in hotel was unavailable for meals due to overcrowding. For a large hotel with so many...More

Thank Tracy B
Response from Michelle R, Manager at Lancaster Marriott at Penn SquareResponded 4 days ago

Dear Tracy B, Thank you for taking the time to share a review of your recent stay. We sincerely apologize for any inconvenience you experienced during your visit due to the high volume of guests within the hotel. I have shared your feedback with our...More

Reviewed 2 weeks ago via mobile

I was in the hotel for Launch Music Conference and have significant vision loss. I found it difficult to navigate the hallways and the orange carpet everywhere doesn’t help. It’s not the greatest hotel and always too expensive to rent a room.More

Thank Katherine G
Response from Michelle R, Manager at Lancaster Marriott at Penn SquareResponded 1 week ago

Dear Katherine G, Thank you for taking the time to share a review of your recent stay. Please accept my sincere apologies for any difficulties you experienced navigating our hallways. We have recently replaced the carpet in all of our public space and the guest...More

Reviewed 3 weeks ago

This is our 2nd time at this hotel for the Starpower competition. Last year, they did not charge us for the parking but this year, they did and there is "NO PARKING" in the lot next to the hotel. We love the convenience of location...More

Thank njangela
Response from Michelle R, Manager at Lancaster Marriott at Penn SquareResponded 3 weeks ago

Dear njangela, Thank you for taking the time to share a review of your recent stay at our hotel. Please accept our sincere apologies for any disappointment you experienced during your stay. I have shared your feedback with the appropriate hotel teams to ensure any...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$168 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Lancaster
#9 Family Hotel in Lancaster
#10 Romantic Hotel in Lancaster
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$168 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Lancaster
#9 Family Hotel in Lancaster
#10 Romantic Hotel in Lancaster
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (257)
Room & Suite (134)
Dining (18)
Pool & Beach (7)
Business Centre & Event Rooms (6)
Questions & Answers
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William C
9 May 2018|
Answer
Response from Michael W | Reviewed this property |
The parking is in the attached parking deck, it’s a parking authority garage but the Marriott has many reserved spaces for overnight guests, they are numbered but you can park in anyone you wish. I believe the lot entrance... More
0
Votes
wandabyrd50
19 October 2016|
AnswerShow all 3 answers
Response from maestra66 | Reviewed this property |
No. It's not pet friendly.
0
Votes
TriziaC
2 September 2015|
AnswerShow all 9 answers
Response from Randall K | Reviewed this property |
No they do not. However, they do have a first class Spa - "Mandarin Rose".
0
Votes
Room Tips
"Definitely away from the elevators. Wait times for elevators were sometimes fairly long."
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"Higher is better"
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"Some construction happening; ask for a quiet place. Room 801 was excellent."
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"Choose a corner room with a view; you won't be disappointed."
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