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Tru by Hilton Lancaster East

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Traveller (42)
Room & Suite (31)
Dining (7)
Overview
  • Excellent47%
  • Very good26%
  • Average15%
  • Poor8%
  • Terrible4%
Travellers talk about
“donuts”(18 reviews)
“oatmeal”(15 reviews)
“hard boiled eggs”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star accommodation
All hotel details
Additional information
Offers from Tru by Hilton Lancaster East
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Tru by Hilton Lancaster East
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$134.
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Reviews (273)
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270 results
Traveller rating
121
72
43
23
11
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LanguageEnglish
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121
72
43
23
11
Show reviews that mention
All reviewsdonutsoatmealhard boiled eggsnew conceptfoosball tablehuge tvmodern hotelsalt water poolgame tableslotion dispensersset thingsopen shelvesalmond butterpower outletstoiletry itemsnyc hotelrooms are small
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1 - 5 of 270 reviews
Reviewed 2 days ago

The hotel was clean, location was good although you can’t turn left out of the hotel. You need to turn right then turn around at the light if you are going to Dutch Wonderland or anywhere else in that direction. Not a big deal but...More

Review collected in partnership with Tru by Hilton
Thank William889900
Response from Kari F, Manager at Tru by Hilton Lancaster EastResponded yesterday

Hi William889900, Thank you for sharing your recent stay with us at the all new Tru by Hilton Lancaster East. We are truly saddened to hear that your stay was less than perfect. As a new brand we welcome feedback as we are always looking...More

Hotel's Favourite
Reviewed 6 July 2018

Clean facility, clean rooms, no smells, bathroom was large with a great shower. No problems at all to report. Bed was comfortble, tv large, air conditioning worked as needed, it was close to 95 outside temp. Nice little store in lobby, no problem with internet...More

Review collected in partnership with Tru by Hilton
Thank STEVE S
Response from Kari F, Manager at Tru by Hilton Lancaster EastResponded 6 July 2018

Hi STEVE S, Wow, this is a such a nice review and it means a lot to us that you took the time to share your experience with us, and the TripAdvisor community! We cannot say how much we TRUly appreciate your kind words! I...More

Reviewed 1 week ago

Modern hotel with great amenities and a lobby that encourages guest interaction. Had a blast playing monopoly and the gym was sufficiently equipped. Pretty close to dutch wonderland (walking distance) and two steakhouses.More

Review collected in partnership with Tru by Hilton
Thank Phillip J
Response from Kari F, Manager at Tru by Hilton Lancaster EastResponded 1 week ago

Hi Phillip J, Wow, this is a such a nice review and it means a lot to us that you took the time to share your experience with us, and the TripAdvisor community! We cannot say how much we TRUly appreciate your kind words! I...More

Reviewed 1 week ago

New Hilton Brand. Minimalist in nature. Small fridge in room, no closets, no microwaves, no coffee maker, no carpet BUT there is a huge lobby conducive to guests for hanging out (many chairs, tables, and all the plugs that someone with 10% battery life could...More

Thank vsop4u
Response from Kari F, Manager at Tru by Hilton Lancaster EastResponded 1 week ago

Hi vsop4u, Thank you for taking the time to share your experience with us, and the TripAdvisor community. Because we are such a new hotel and a new Hilton brand we truly value our guests feedback. We look forward to hosting you again the next...More

Reviewed 1 week ago

Positives - New hotel, clean rooms, free wifi, big TV, comfortable beds. Negatives - one ice machine for the entire hotel - never could get ice, it was always empty for us. Lots of hall noise - could hear kids running up and down the...More

Thank Grace J
Response from Kari F, Manager at Tru by Hilton Lancaster EastResponded 1 week ago

Hi Grace J, Thank you for taking the time to review our new hotel and new Hilton brand. Because we are the newest brand to join the Hilton collection, we are always looking for ways to improve. We truly value your feedback and will be...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Pool
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Laundry Service
Non-Smoking Hotel
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Pool
Details
Price range
US$128 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$128 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (42)
Room & Suite (31)
Dining (7)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
foodieg982
12 March 2018|
AnswerShow all 9 answers
Response from Terri K | Reviewed this property |
Yes there are!
1
Vote
3Carter
23 August 2017|
AnswerShow all 7 answers
Response from Kari F | Property representative |
Hi 3Carter, The pool is open and ready for use! We will have pictures on our website soon. We hope to host you on your next trip to Lancaster!
0
Votes
onu19745941
1 August 2017|
AnswerShow all 7 answers
Response from Kari F | Property representative |
Hi Onu19745941, Lancaster's newest hotel, the Tru by Hilton is a whole new and unique hotel experience. Our hotel offers a complimentary deluxe continental breakfast that features a "Top It" bar. Our Top It breakfast... More
0
Votes
Room Tips
"Stay in another hotel."
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"Stay on the back side of the hotel away from the road noise."
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"stay on the back side of the hotel to avoid highway noise."
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"Stay on the backside of the hotel to avoid road noise as it is located right on Lincoln Highway."
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