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DoubleTree Resort by Hilton Hotel Lancaster

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Traveller (202)
Room & Suite (42)
Pool & Beach (31)
Overview
  • Excellent56%
  • Very good27%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“double tree”(108 reviews)
“willow valley”(99 reviews)
“water playground”(56 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Offers from DoubleTree Resort by Hilton Hotel Lancaster
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree Resort by Hilton Hotel Lancaster
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,819)
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1,805 results
Traveller rating
981
487
220
66
51
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981
487
220
66
51
Show reviews that mention
All reviewsdouble treewillow valleywater playgroundcookiesthe palm courthole golf courseindoor waterparkpool areadutch wonderlandbreakfast buffetgreat for kidskids loved the poolbeautiful hotelwedding receptiongreat poolupon checkhot tub
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1 - 5 of 1,805 reviews
Reviewed 2 days ago

The pool is wonderful, great for kids and families. The rooms are smaller than expected, though, and the room service is terrible. Also I found the staff to be a bit unfriendly. It's a trade off. I'd love to return for the pool experience, but...More

Review collected in partnership with DoubleTree by Hilton
Thank Brookerollins
Hotel's Favourite
Reviewed 4 July 2018 via mobile

We stayed here for only one night but what a beautiful hotel. Upon check in we got warm cookies. We stayed in a one bedroom with a seperate livingroom the rooms were quite small. We had a hard time fitting a crib in our bedroom....More

2  Thank Shonna D
Response from DoubleTreeLancaster, Guest Relations at DoubleTree Resort by Hilton Hotel LancasterResponded 6 July 2018

It is so great to hear you enjoyed your stay and had a great time at the pool! We hope to see you again soon and welcome you back.

Reviewed 6 days ago

We love to stay at this hotel when we go to see plays at the Sight and Sound Theater. This is an excellent hotel. We will stay here again! The rooms are excellent and the service is great. You get warm walnut cookies upon arrival!...More

Review collected in partnership with DoubleTree by Hilton
Thank R8661NOpatriciaw
Reviewed 6 days ago

Overall, it was a nice stay. We just found the bed to be uncomfortable compared to other cheaper Hiltons that we have stayed in. The warm chocolate chip cookie upon arrival was a very nice touch. The whirlpool tub was also nice but I am...More

Review collected in partnership with DoubleTree by Hilton
Thank DJT808
Reviewed 1 week ago

This hotel met all our expectations. We asked for adjoining rooms as we were traveling with our daughter and her children. The rooms were very clean and decorated nicely. It was quiet at night so we were able to rest peacefully. The breakfast was great,...More

Review collected in partnership with DoubleTree by Hilton
Thank Debra P
View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Wheelchair Access
Dry Cleaning
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Golf Course
Heated pool
Indoor pool
Details
Price range
US$150 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$150 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (202)
Room & Suite (42)
Pool & Beach (31)
Dining (5)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
davelupo34
19 August 2018|
AnswerShow all 5 answers
Response from ezackey1 | Reviewed this property |
Yes it was.
1
Vote
sushiguy79
21 July 2018|
AnswerShow all 6 answers
Response from TexasHarris | Reviewed this property |
There is a McDonald’s super close and a family diner type restaurant nearby that we ate at. We had free breakfast with our room because my husband is Hilton diamond status so we just ate at the restaurant in the hotel. Not... More
1
Vote
ch012686
9 July 2018|
AnswerShow all 5 answers
Response from Slimdee57 | Reviewed this property |
Service animals: yes, but pets: no.
1
Vote
Room Tips
"Choose a high level room because lobby is on the 3rd floor."
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"If you have kids, choose a room on the pool floor."
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"3rd floor is ground floor and everything below is partially underground since its siutated on a slope."
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"Ask for a room close to the Palm Court entrance."
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