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DoubleTree Resort by Hilton Hotel Lancaster

1,729 reviews
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Traveller (189)
Room & Suite (50)
Pool & Beach (32)
Overview
  • Excellent56%
  • Very good27%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“double tree”(108 reviews)
“willow valley”(100 reviews)
“water playground”(56 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree Resort by Hilton Hotel Lancaster
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,729)Write a Review
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All reviewsdouble treewillow valleywater playgroundcookiesthe palm courthole golf coursepool areadutch wonderlandindoor waterparkbreakfast buffetgreat for kidswhirlpool tubbeautiful hotelwedding receptionrooms were cleanupon checkhotel restaurant
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281 - 285 of 1,715 reviews
Reviewed 30 December 2016

Arrived without a reservation and was warmly received. Front desk personnel were very kind and promptly assigned me a nice room. Driving up to the outside of the resort was foretelling of just how nice the inside was going to be. The lobby was large...More

Review collected in partnership with DoubleTree by Hilton
Thank Bill70-54
Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 3 January 2017

Bill70-54, Thank you for sharing your experience, and for choosing to stay with us. I am happy that you enjoyed your stay, and hope you will return and visit with us again soon! Emily Drennen :: edrennen@willowval.com :: Guest Relations

Reviewed 28 December 2016

My husband and I really enjoyed our stay at this hotel during the Christmas holiday. It was very clean, and the food was outstanding! The warm pool and hot tub was a bonus! It's a hotel I would recommend without hesitation!

Review collected in partnership with DoubleTree by Hilton
Thank emaillinda
Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 3 January 2017

emaillinda, Thank you for sharing your feedback, and for choosing to stay with us. I am happy that you enjoyed your stay, and hope you will return and visit with us again soon. Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Reviewed 28 December 2016

Very comfortable. Gave me a cookie. Had a Pokestop in the hotel! Pool area was very nice. Plenty of restaurants and shops close by. Food services on site were a little pricey. Felt like they had down pillows. Kinda annoying and kept needing constant shaping,...More

Review collected in partnership with DoubleTree by Hilton
Thank armandoh273
Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 28 December 2016

armandoh273, Thank you for sharing your great experience, and for choosing to stay with us. I am happy that you enjoyed your stay. We do use down pillows, but do offer synthetic pillows to our guests who are allergic to down, and you are welcome...More

Reviewed 27 December 2016

My wife and I have visited a lot of places in this world over the last half century and have always rated a destination by the comfort level we felt. We enjoy coming back to your hotel for one very simple reason.Your facility and more...More

Review collected in partnership with DoubleTree by Hilton
Thank pauly860
Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 28 December 2016

pauly860, Thank you for sharing your great experience, and for choosing to stay with us again and again! I am happy that you enjoy everything about the property and that we can give you a comfortable stay! We look forward to seeing you again the...More

Reviewed 27 December 2016 via mobile

Well nothing special. I am a Hilton Honors Member, but the floor was not recommended to me during check in. The rooms are clean, small, and dark. Please note, no microwave in any of the rooms; bath tubes in a few of the standard rooms;...More

Thank Kellee L
Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 27 December 2016

Thank you for taking the time to share your experience about your recent stay at our hotel. As a HHonors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments...More

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15556575859343
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Shuttle Bus Service
Concierge
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Golf Course
Heated pool
Indoor pool
Details
Price range
US$137 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$137 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (189)
Room & Suite (50)
Pool & Beach (32)
Dining (9)
Business Centre & Event Rooms (10)
Family and Play Areas (2)
Questions & Answers
Ask a question
kpeterson1716
15 October 2017|
AnswerShow all 6 answers
Response from DoubleTreeLancaster | Property representative |
At check in, a hold will be placed on your credit card for the total amount of your stay plus $25.00 per night for incidentals. If you have any questions please call us directly at 717-464-2711.
0
Votes
Staiebomb
4 October 2017|
AnswerShow all 6 answers
Response from DoubleTreeLancaster | Property representative |
Winter Hours: August 27th Through Memorial Day Monday-Thursday 9AM-12PM & 4PM-9PM *Blue Slide Open 4PM-9PM Friday 9AM-9PM *Blue Slide Open 4pm-9pm Saturday 9AM-9PM *Blue Slide hours same as water playground... More
0
Votes
Misch1970
26 July 2017|
AnswerShow all 7 answers
Response from DoubleTreeLancaster | Property representative |
Our Family room, which has 2 Queens with a Sofa Pull Out accommodates up to 6 guests. It is one large room without a separation. It is around 377 square feet. We hope this helps!
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Room Tips
"Rooms on atrium loud due to construction. Rooms by the pool are very loud. Kids running through the halls..."
Read review
"All rooms are fine!"
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"Not sure because my room was dirty."
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"Ask for a room that faces the golf course."
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