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DoubleTree Resort by Hilton Hotel Lancaster

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DoubleTree Resort by Hilton Hotel Lancaster
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1,458 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Resort by Hilton Hotel Lancaster
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Showing 1,444: English reviews
New York City, New York
Reviewed 5 November 2015

Awesome property, nice clean rooms, great pool and park area for kids. We really enjoyed our stay. We were allowed to check in early. The hotel had ample parking and we really enjoyed the pool area. Great for toddlers. Loved the fact there was a lifeguard.

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Helpful?
Thank PASM718
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

PASM718, Thank you for sharing your great experience with us! I am happy you enjoyed your stay, and everything our property had to offer. I look forward to seeing you and your family again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Fair Lawn, New Jersey
Reviewed 5 November 2015 via mobile

I have to admit I was pleasantly surprised by this stay. This hotel has an indoor water park for children which I found amazing!!! The boys had so much fun! The hotel grounds were just lovely! Its an excellent spot to getaway with family!!!! Great job to those who designed this place. It was a great idea!!!

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Helpful?
Thank katiesinger77
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

katiesinger77 , Thank you for sharing your great weekend experience. I am happy to hear we could take the stress away and give you a wonderful experience, as that is always our goal for our guests. I am happy you enjoyed your stay, and look forward to seeing you again in your future travels to the Lancaster area! Emily Drennen...

Reviewed 4 November 2015 via mobile

Stayed for 1 night on the 31st of October and it was awesome my family and I enjoyed the breakfast buffet and the water park . The room was nice and cozy and staff was great !! Amish buggy rides near by and lots of antique stores to choose from.

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Helpful?
1Thank elizolivo
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

elizolivo, Thank you for sharing your great experience, and for choosing to stay with us. I am happy your family had a wonderful time at our property and the surrounding Lancaster area! I hope you will return and visit with us again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Williamstown, New Jersey
Reviewed 3 November 2015

I have stayed here numerous times in the past 6-7 years. Stayed October 2015 for two nights. Hotel is clean and secure. Staff is friendly, and helpful. Hotel is away from busier areas, but close enough to enjoy all that Lancaster has to offer. Pool area great for families. Restaurant and bar also nice to have, and food was good.

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Helpful?
Thank Eugene K
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Eugene K, Thank you for taking the time to share your great experience with us. I am happy you have enjoyed your stay time and time again, and I look forward to when you return and visit with us again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Massillon, United States
Reviewed 2 November 2015

From beginning to end, this hotel took care of everything. It was as outlined. Room was very clean and staff was very accommodating. Staff was very quiet and efficient coming in and out of the meeting to take care of drinks and food.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Trish L
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Trish L , Thank you for taking the time to share your great experience with us, and for choosing to stay with us, while on business. I am happy to read that you enjoyed everything and that your meeting went smoothly. I hope you will return and visit with us again soon. Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Ewing, New Jersey
Reviewed 2 November 2015

My husband, daughter and I had the pleasure of spending the night in a 1 bedroom suite at the hotel. The place is absolutely gorgeous. The beautiful fall decor on the inside matched natures landscape on the outside. There was apple cider and other goodies awaiting the guest, which was a welcoming treat. We really enjoyed the comfy and extremely...

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Helpful?
Thank Varonda K
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Varonda K , Thank you for taking the time to share your wonderful experience, and your kind words about the property. I am happy you enjoyed your stay with us, and that your family had a great time on property. We look forward to seeing you again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Wheatland, WY, United States
Reviewed 31 October 2015

Staff was friendly and accommodating. The facility was clean and attractive. The beds were comfortable. The room was quiet. The restaurant was convenient, though the food was not as good as it could have been. Check out was quick and convenient. Enjoyed our stay.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Theodore S
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Theodore S , Thank you for sharing your great experience, and for choosing to stay with us. I am happy you enjoyed everything about the property and look forward to your future visits to the Lancaster area! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Annapolis, United States
Reviewed 30 October 2015

Very convenient location for all Lancaster area events and attractions. Staff was nice. Restaurant on premises is always nice. Fitness area, hot tub, and pool were great. Lobby a little too big and sterile for me, but I realize that's a personal preference

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kenneth H
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Kenneth H , Thank you for taking the time to share our experience and for choosing to stay with us. I am happy you enjoyed your stay, and that the staff made you feel welcome and at home. We look forward to seeing you again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Milton, Georgia
Reviewed 30 October 2015

This is not a 2 bedroom suite. It used to be a one bedroom suite, and has been converted into two bedrooms, with no living room. You enter the "suite" by entering what used to be a living room, but is now occupied by a queen bed. The king bed is in the back bedroom. There is only 1 bathroom....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michael B
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Michael B , Thank you for taking the time to share your experience, and for choosing to stay with us. I apologize that the room type did not accommodate your needs as well as we would like. I think you provide some great insight on how we can make improvements for our guests. I appreciate your feedback, as it provides...

Langcaster, United States
Reviewed 28 October 2015

Shower was tight...two rooms odd shape, TV small, and picture was poor. Bed was to be a King seemed like a Queen....people were nice, room clean...price was fare...hallways where long, Ice buckets need to be bigger so that you can set a bottle in.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Paul S
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Paul S , Thank you for taking the time to share your experience, and for choosing to stay with us. I appreciate your feedback, as it provides some great suggestions for improvements we could make to improve for our guests. I hope you will return and visit with us again so we can give you a great experience! Emily Drennen::...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Cafe 24 Hundred
Cafe 24 Hundred
Cuisines: American, Healthy
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more   less 

Additional Information about DoubleTree Resort by Hilton Hotel Lancaster

Address: 2400 Willow Street Pike, Lancaster, PA 17602-4849 (Formerly Willow Valley Inn & Suites)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: RM505 - RM929 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Resort by Hilton Hotel Lancaster 3.5*
Number of rooms: 185
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, TripOnline SA and Jetsetter so you can book your DoubleTree Resort by Hilton Hotel Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Resort By Hilton, Lancaster Hotel Lancaster
Hotel Style:
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Resort by Hilton Hotel Lancaster staff and other travellers.
16 questions
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McMurray, Pennsylvania
7 months ago
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Questions? Get answers from DoubleTree Resort by Hilton Hotel Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms facing Palm Court are noisy if there is an event.”
 of 5 bubbles , 3 Jan 2017 | Read review
“Ask for a room with a window to the outside, not the inside of the hotel.”
 of 5 bubbles krasis2015, 12 Dec 2016 | Read review
“Recommend suite/family room; also be aware that the 3rd floor is the main floor, the 1st and 2nd floor are below the lobby.”
 of 5 bubbles DKat, 12 Dec 2016 | Read review
“With kids we opted for a family suite for extra room and a place for the parents to hang when the kids go to bed!”
 of 5 bubbles 164timl, 7 Sep 2016 | Read review
“Had a suite with a pull out couch and it was pretty good size. Enough room for 4 adults and 1 child.”
 of 5 bubbles bluealero, 7 Sep 2016 | Read review
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