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The Hotel Lancaster

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291 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW via mobile

Who wants to open their room door to see huge stains all over the carpet. Dirt on the bathroom floor and in the tub. What does it really take to replace carpet or at a minimum remove the heavily soiled area. Heck I would have been happy if they covered the stains with bathroom rugs from Walmart. I will never... More 

Thank BVI2011
Reus, Spain
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 days ago NEW

As a retired journalist I have spent a good many days and nights in hotels of every description around the world. Some were good, some not so good but none were more pleasant than my eight days and nights at The Hotel Lancaster. I arrived in Lancaster at night in the middle of a November sleet storm and when I... More 

1 Thank Michael B
Boston, Massachusetts
Level Contributor
4 reviews
Reviewed 4 days ago NEW

I wish I could rate different parts of my experience separately, so I'll break it down. Here's the background info: I booked 9 guest rooms and 2 conference rooms for 10 days: 5+ Stars- Gary Davis, the sales manager, was very accommodating and great to work with. He's an extremely pleasant guy and really just wants to do a good... More 

Thank Steph1226
Newark, Delaware
Level Contributor
3 reviews
Reviewed 2 weeks ago

This is a locally owned and operated hotel. The owner really cares about his guests and shows it. The people are friendly and very helpful. This is a great place for a group stay. We had our sports team there. It was comfortable, quite and the service is great.

Thank johnesawyer
Indiana, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

It's clean and the staff is friendly. It does get a little noisy but that is to be expected in the center of town. Breakfast is not really worth the effort. Rooms are a nice size but the bathrooms are small. I would stay again.

1 Thank Kim C
A TripAdvisor Member
Reviewed 2 weeks ago via mobile

It was little noisy. I can hear the traffic and kept me up all night. Room was clean and staff was nice. Few blocks away from Central Market and walking distance. Public parking garage right next to the hotel was convenient. Discounted rate of $10 a day with in and out privilege.

1 Thank A TripAdvisor Member
Marshfield, Massachusetts
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

Not great ambience, but served the purpose. Rates all over the place---we even were charged $25.00 more for the 2nd night in same room. Hotel has no parking---you pay for public garage. Location is good----you must go to The Central Market.

Thank BOB796
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you for writing a review about your stay. Our hotel is conveniently located next to a city-owned parking garage and we offer our Guests discounted parking. We apologize if you were unaware of this. We are glad you enjoyed your visit to Central Market - it is truly a must-see when you visit Lancaster. Thank you for staying with... More 

New York City, New York
1 review
Reviewed 29 October 2016

Stayed here as well as 25 other family and friends for a wedding, had to pay for parking, (outragious) the noise level at night was unexceptable . Security was notified said they coudn't do anything , bathrooms need to be updated.

Thank supercisp
Lori H, General Manager at The Hotel Lancaster, responded to this review

We apologize that you did not enjoy your stay with us. We strive to meet the needs of our Guests and one of those ways is by offering discounted parking for our Guests. Again, we apologize your stay did not meet your expectations. More 

Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 29 October 2016 via mobile

Traveled from DC to the area for the weekend. Had high hopes for a lovely weekend in Amish country and Hershey. Checked into the Lancaster with a young adult son for a mom/son weekend. Room was unbearably noisy. As per my profession (journalist) I haves stayed in literally 1,000+ hotels in my career and have only had a handful where... More 

Lori H, General Manager at The Hotel Lancaster, responded to this review

We apologize that you did not enjoy your stay with us. Our hotel location at the corner of two very busy city streets in the heart of Downtown Lancaster allows our Guests easy access to walk throughout the city or drive to see Amish farmland. We apologize that the city noise bothered you. If your AC unit wasn't working properly,... More 

Montoursville, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2016

Our organization booked this hotel at the last minute and the hotel was more than accommodating. The staff were very friendly and personable. The rooms were very clean, modern, and nice. The fitness center was great with new machines. The breakfast was also filling. If you are in the area, The Hotel Lancaster will not disappoint.

1 Thank Tyguy1260
Lori H, General Manager at The Hotel Lancaster, responded to this review

We are happy to know that you were very satisfied with our accommodations and enjoyed your stay with us! Thank you for taking the time to share your thoughts. We look forward to seeing you again! More 

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  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Discover Downtown Lancaster and stay with us, The Hotel Lancaster! We're the perfect location for your business, leisure and romantic trip to Lancaster. Enjoy free WIFI, a free "Lancaster" continental breakfast and our crisp newly designed and spacious rooms. Relax in our bright new lobby and enjoy the very best of our historic Lancaster neighborhood, featuring dozens of restaurants, museums and cultural sites! Plus, The Hotel Lancaster is the closest independent hotel to the Lancaster Convention Center, and footsteps to the Fulton Theater, Central Market and many nearby corporate Headquarters. Spooky Nook, Sight & Sound, Amish attractions and outlet shopping are minutes away from The Hotel Lancaster! Come be our guest. ... more   less 

Additional Information about The Hotel Lancaster

Address: 26 E Chestnut St, North Queen & Chestnut Streets, Lancaster, PA 17602-2702
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: RM520 - RM791 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Hotel Lancaster 2.5*
Number of rooms: 134
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel Lancaster staff and other travellers.
12 questions
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Maroochydore, Australia
Summit, New Jersey
5 months ago
Pine Hill, New Jersey
over a year ago

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Questions? Get answers from The Hotel Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont stay there”
 of 5 bubbles supercisp, 29 Oct 2016 | Read review
“You can't go wrong with the ninth floor. I was in room 930 and it was quiet.”
 of 5 bubbles divadonna2015, 28 Oct 2016 | Read review
“Rooms away from the elevators are quieter.”
 of 5 bubbles jmgrmg, 12 Oct 2016 | Read review
“They strive to not place people by stairways or elevators. The higher the better as it mutes the street sounds.”
 of 5 bubbles milkglassmaven56, 25 Sep 2016 | Read review
“just make sure its not musty”
 of 5 bubbles FloTraveler561, 12 Sep 2016 | Read review
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