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The Hotel Lancaster

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Traveller (41)
Room & Suite (30)
Dining (1)
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Overview
  • Excellent41%
  • Very good28%
  • Average17%
  • Poor5%
  • Terrible9%
Travellers talk about
“yogurt”(29 reviews)
“central market”(22 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Fitness centre
Wheelchair Access
Business Centre
2 Star Hotel
All hotel details
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Reviews (370)
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Traveller rating
143
97
57
21
34
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LanguageEnglish
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143
97
57
21
34
Show reviews that mention
All reviewsyogurtcentral marketcontinental breakfastwithin walking distancetwo blocksblues festivalconvention centerfulton theaterparking garage isheart of downtownart galleriesan older hotelhard boiled eggsconvenient locationroom was clean and comfortableenjoyed my staygreat place to stay
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1 - 5 of 352 reviews
Reviewed yesterday

We stayed in the Hotel Lancaster last weekend believing this would be an "old-time gem", especially given the rather high price for this small town. Unfortunately, it was not. We should have listened to the negative reviews. The hotel was under construction; we were at...More

Thank Kristin90291
Reviewed 3 weeks ago

The Rooms were spacious. The breakfast was AMAZING. They featured local favorites like Ric's Bread and Yogurt from a local dairy. I love that this hotel is dog-friendly. We brought our entire family, and the location was perfect. The check-in and check-out process was super...More

1  Thank LoveLife107
Response from Rhico M, General Manager at The Hotel LancasterResponded 3 weeks ago

Thank you for your kind words! We were glad to have been able to accommodate you and yours! A fun fact for you: the elevator you mentioned was actually the original elevator that was built along with the building back in 1969! The floor it...More

Reviewed 3 weeks ago via mobile

I cannot say enough bad things about this hotel. I stayed here with my daughter for a sports tournament this past weekend. The tournament mandates what hotels you have to stay in, and this was the only hotel that was available. As you pull into...More

1  Thank Russ33780
Response from Rhico M, General Manager at The Hotel LancasterResponded 3 weeks ago

We acknowledge your concerns and assure you that each and every one will be investigated to the fullest extent. Here at the Hotel Lancaster we prioritize customer service above all else. We thank you for recognizing that our staff function at a very efficient and...More

Reviewed 12 May 2018

Left a coat in the closet, friend left 2 shirt in a drawer. Called and asked if they were there (answer yes they had them) asked if they would ship them to us and gave my credit card. Never asked for charges. BIG MISTAKE!!! $104.00...More

Thank travelerG8227BZ
Response from Rhico M, General Manager at The Hotel LancasterResponded 14 May 2018

It was unfortunate that you had forgotten your belongings after departing our hotel, but our responsive team was able to recover your items and accommodate your request to have it shipped. We would like to remind you that the shipping fee for your items was...More

Reviewed 5 May 2018

This is the primary go to, overflow hotel for the Lancaster Convention Center. The property is dated. Amount of available outlets in the room is poor and most are located behind furniture, so in modern electronics driven business trips, you may find this challenging. That...More

Thank TheGrumpyCritic
Response from Rhico M, General Manager at The Hotel LancasterResponded 8 May 2018

Thank you for sharing your thoughts on your recent experience here at Lancaster City. You have a lot of valid points, and we recognize certain limitations that the building itself has granted us. However, we are in the works of renewing the overall guest experience....More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$128 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$128 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (41)
Room & Suite (30)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
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chrisreid50
6 January 2017|
AnswerShow all 3 answers
Response from Rhico M | Property representative |
The Hotel Lancaster is just two blocks from the Convention Center. We are a pet-friendly hotel. The pet fee is $25.00 per night.
0
Votes
chrisreid50
6 January 2017|
AnswerShow all 4 answers
Response from Rhico M | Property representative |
The Hotel Lancaster is just two blocks from the Convention Center.
0
Votes
321Diane123
5 July 2016|
AnswerShow all 5 answers
Response from chan3889 | Reviewed this property |
No, they don't have any!
1
Vote
Room Tips
"Ask for a room away from the ice machine."
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"We stayed on the 9th floor"
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"Definitely go for a higher floor."
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"Room great could not fault it."
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