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01/10/2017 02/10/2017
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    The Hotel Lancaster

    26 E Chestnut St, North Queen & Chestnut Streets, Lancaster, PA 17602-2702
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    01/10/2017 02/10/2017
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    US$122
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    Traveller (38)
    Room & Suite (22)
    Dining (4)
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    Overview
    • Excellent43%
    • Very good28%
    • Average17%
    • Poor4%
    • Terrible8%
    Travellers talk about
    “yogurt” (28 reviews)
    “tap house” (6 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Wheelchair Access
    Business Centre
    Free Parking
    2.5 Star Hotel
    All hotel details
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    Weathervane Motor Court
    697 reviews
    #1 of 16 hotels in Ronks
     
    Fulton Steamboat Inn
    1,936 reviews
    #1 of 40 hotels in Lancaster
     
    Eden Resort and Suites, BW Premier Collection
    4,885 reviews
    #2 of 40 hotels in Lancaster
     
    Courtyard Lancaster
    542 reviews
    #3 of 40 hotels in Lancaster
     
    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (342)
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    1 - 5 of 326 reviews

    Reviewed 6 days ago via mobile

    Staff rude and argumentotive. Breakfast like a super 8. But the place costs much more. Maybe they had some orange juice 1 elevator slow. Not a good value at all. Will never return. Central location does not make up for bad karma at Desk.

    Thank 362patrick
    Reviewed 1 week ago via mobile

    The good: friendly staff throughout my whole stay, validated parking, locally sourced breakfast items, comfy mattress. The mediocre: small bathroom with no exhaust fan, elevator broke and had to hoof up 7 stories, only one outlet by the bed. If I ever traveled to this...More

    1  Thank Cathy L
    Response from Lori H, General Manager at The Hotel LancasterResponded 1 week ago

    Thank you for staying with us recently and sharing what you enjoyed about your stay along with areas where we can improve. Our Team Members take pride in providing friendly, helpful service to our Guests. We will be sure to share your compliments with them....More

    Reviewed 2 weeks ago

    Continental breakfast was a joke. Basically toast and jam. Two items of fruit yogurts and boiled eggs all served in disposable plates, cutlery and mugs. Only one lift worked and that could not cope especially when a coach party arrived. Even that stopped on the...More

    1  Thank PHE22
    Response from Lori H, General Manager at The Hotel LancasterResponded 1 week ago

    We appreciate you staying with us recently. We are disappointed that you did not enjoy your stay. Our complimentary continental breakfast is locally sourced and provides baked goods, a variety of yogurt, fresh fruit, and cereal. We apologize for the inconvenience created by our elevator....More

    Reviewed 4 weeks ago

    I stayed here with a small group and when we arrived we were met by the group sales person, the GM and the baggage person. While there is still work going on at the hotel they are welcoming and clean. The carpets need to be...More

    1  Thank Cheryl L D
    Response from Lori H, General Manager at The Hotel LancasterResponded 1 week ago

    We are happy to know you enjoyed your stay with us and found our hotel suitable for your group. Thank you for recommending our hotel! While our continental breakfast is locally sourced, we appreciate your feedback. We recently hired new Guest Services Team Members who...More

    Reviewed 4 weeks ago

    Traveling from Baltimore and being a hotelier myself, I decided to stay at this hotel as I was visiting family in Lancaster. I checked in around 8pm and was really surprised by the lack of detail. Jon, at the Front Desk was nice but not...More

    1  Thank bvest2016
    Response from Lori H, General Manager at The Hotel LancasterResponded 4 weeks ago

    Thank you for sharing your comments regarding your recent stay. We apologize for not meeting your expectations. Our Team strives to provide excellent service and we are disappointed when we do not meet this goal. We apologize for not having your room properly inspected before...More

    Weathervane Motor Court
    697 reviews
    #1 of 16 hotels in Ronks
     
    Fulton Steamboat Inn
    1,936 reviews
    #1 of 40 hotels in Lancaster
     
    Eden Resort and Suites, BW Premier Collection
    4,885 reviews
    #2 of 40 hotels in Lancaster
     
    Courtyard Lancaster
    542 reviews
    #3 of 40 hotels in Lancaster
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$116 - US$198 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, Orbitz, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly, getaroom.com and HotelsforEveryone so you can book your The Hotel Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Lancaster County >
    • Lancaster
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    Traveller (38)
    Room & Suite (22)
    Dining (4)
    Hotel & Grounds (53)
    Business Centre & Event Rooms (3)
    Bathroom (1)
    Nearby
    Weathervane Motor Court
    697 reviews
    9.86 km away
     
    Fulton Steamboat Inn
    1,936 reviews
    9.96 km away
     
    Eden Resort and Suites, BW Premier Collection
    4,885 reviews
    3.23 km away
     
    Courtyard Lancaster
    542 reviews
    4.91 km away
     
    Nearby Restaurants
    Himalayan Curry and Grill
    323 reviews
    .15 km away
    Lancaster Cupcake
    38 reviews
    .18 km away
    Cafe One Eight
    92 reviews
    .15 km away
    Federal Taphouse
    214 reviews
    .05 km away
    Nearby Attractions
    Fulton Theatre
    498 reviews
    .35 km away
    Lancaster Central Market
    662 reviews
    .28 km away
    Lancaster City Visitor Center
    49 reviews
    .30 km away
    Lancaster Marionette Theatre
    64 reviews
    .29 km away
    Ask a question
    Questions & Answers
    chrisreid50
    6 January 2017|
    AnswerShow all 3 answers
    Response from Lori H | Property representative |
    The Hotel Lancaster is just two blocks from the Convention Center. We are a pet-friendly hotel. The pet fee is $25.00 per night.
    0
    Votes
    chrisreid50
    6 January 2017|
    AnswerShow all 4 answers
    Response from Lori H | Property representative |
    The Hotel Lancaster is just two blocks from the Convention Center.
    0
    Votes
    321Diane123
    5 July 2016|
    AnswerShow all 5 answers
    Response from chan3889 | Reviewed this property |
    No, they don't have any!
    1
    Vote
    Room Tips
    "Even # Rooms Don't Face The Parking Garage"
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    "Choose a room at a different hotel."
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    "I do not know if there are any good rooms."
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    "Parking in the garage next door; be sure to get it validated for $10/night"
    Read review
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