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All reviewsbucks countythe club loungeacross the streetfront desksesame placehotel restaurantboston marketshuttle servicefitness centershuttle that runsmy sonindoor poolupon checktheme parkstaying at this hotelfree shuttlesesame street
Good side: they allow dogs. Free parking. Really nice rooms with extremely comfortable beds. Nice shower heads. And was nice they included makeup remover pads. The conference room and chairs were nice.
What I didn’t like: bottle water soda like $3-4 each. You get Free...More
Response from Raminder C, Manager at Sheraton Bucks County HotelResponded 31 October 2017
Thank you for taking the time to give us feedback on your stay.
We are glad you enjoyed the amenities of the hotel. We are constantly working on improving the amenities that we provide and are taking your comments to see how we...More
I had organized a family reunion at this hotel due to local family near by and not too far from Philly for out of towners and sight seeing. The catering department is absolutely horrible. The list is long but what is the worst is that...More
Response from Raminder C, General Manager at Sheraton Bucks County HotelResponded 22 October 2017
Thank you for the feedback. It is important to us as we learn and improve.
I had reached out to you yesterday and am going to work with you to resolve the issues that you had discussed with me.
All deluxe rooms are on the first floor and overlook the indoor pool which is open 7am - 10pm. If you want a room with a separate area for your toddler, look elsewhere. There was leftover hair in the shower and on the sink. After...More
Thank Daniel B
Response from Raminder C, Manager at Sheraton Bucks County HotelResponded 2 October 2017
Thank you for staying with us.
I apologize that we did not exceed your expectations during your stay with us.
We are addressing the issues with the department concerned to make sure that the are isolated and corrected.
We hope to have an opportunity to...More
Perfect location for Sesame Place trip. Directly across the street with views of the park from our room. There is even a free shuttle over to help save $$$ on parking. Nice room for family overnight with a great price. Can't beat this location, close...More
A Tragedy Waiting to Happen?
My daughter and I stayed in the Sheraton Bucks County Hotel from Thursday, Sunday, September 14-17, 2017. As we were getting ready for bed at approximately 11:45 p.m. on Saturday night, the fire alarm and strobe lights went off, and...More
Response from Raminder C, General Manager at Sheraton Bucks County HotelResponded 21 September 2017
Thank you for your feedback. I apologize for the inconvenience that was caused to our guests by the false fire alarm. I assure you that this is not a frequent incident, as guest safety is of paramount importance for us.
I certainly understand your...More