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Quality Inn Philadelphia Airport

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Quality Inn Philadelphia Airport
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93 Reviews from our TripAdvisor Community

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Showing 89: English reviews
York, Pennsylvania
Reviewed 2 weeks ago

This is our second stay at this location. I'm pragmatic, basic, and don't look for frills. Antwone was at the service desk both when we arrived and when we returned a week later. He exceeded my expectations--genuinely friendly and accommodating. He offered to place our luggage behind the counter while we ate breakfast. Someone was attending to every drip and...

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Helpful?
1Thank anndmar
Reviewed 12 January 2017

I had a very nice stay at this hotel the staff was very pleasant and helpful; Tyler, Rovena, and Lois especially. They provided very friendly and down-to-earth service. I really appreciate their help.

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Thank Axe L
Ginny S, General Manager at Quality Inn Philadelphia Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at the Quality Inn Lester. We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an...

Longueuil, Canada
Reviewed 12 January 2017

Seriously this has got to be the worst hotel that I have been in. The carpets were disgusting and there was paint dripping’s on the carpets all around the room. I suppose the rooms were painted several years ago as the paint was peeling off the walls. The chair in the room was utterly disgusting and was probably never cleaned....

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1Thank MarsuVoyage
Ginny S, General Manager at Quality Inn Philadelphia Airport, responded to this review

Thank you for bringing our dated looks to our attention. We are in the midst of renovating the quality Inn. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us...

Reviewed 30 September 2016

I know some other hotels from this franquise that is why I choose this hotel but when I arrived I was surprise the room looks old and smells cigarret a little bit even when my reservation was for a non smoking room. The restaurant a chinesse restaurant is boring, morning to do at night around the area. The staff need...

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Thank greivin s
Ginny S, General Manager at Quality Inn Philadelphia Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at the Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional...

Boise, Idaho
Reviewed 26 September 2016 via mobile

This is another tired old Quality Inn. Its main virtue is that, relatively speaking, it is inexpensive. The complimentary breakfast was pretty bad. Nothing was particularly well done or appetizing, and I threw most of the few things away that I put on my plate. The furniture in my room was beaten up, but the attitude of the management is...

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Thank James B
Ginny S, General Manager at Quality Inn Philadelphia Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at the Quality Inn - Lester. My sincere apology for failing to exceed your expectations. However you might like to know that we are in the process of putting new furnishings in the rooms. I hope that you will consider staying with us again so...

Brandon, Vermont
Reviewed 25 September 2016

My mother and I were stranded at Philadelphia Airport at 11:15 pm and needed a good night sleep. The Courtesy van from airport to the Quality Inn came rapidly. The driver was pleasant. The Quality Inn "desk" man was most helpful and efficient. The room was average, perhaps a bit musty smelling, but well within our appreciation of having a...

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Thank 1717thomas
Rovena M, Manager at Quality Inn Philadelphia Airport, responded to this review

First, I would like to thank you for taking the time to advise us of your recent stay. We very much appreciate your positive comments. Our staff is very much dedicated to providing exceptional service for every guest, every time. Once again, thank you. Sincerely, Rovena Mitchell Manager

Philadelphia, Pennsylvania
Reviewed 24 September 2016

I found myself not able to go home for a night and I needed a place to stay that was close to my job at the airport so I decided to spend a night here. I arrived late in the night around 1:30 am and as I was checking in there was a couple who appeared intoxicated yelling profanity at...

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Thank Jmm1713
Rovena M, Manager at Quality Inn Philadelphia Airport, responded to this review

First, I would like to thank you for taking the time to advise us of your recent stay. Please allow me to offer my apologies for the noise that impacted your stay. We always desire for your stay to be nothing but fantastic and it is regrettable this was not the case. I will speak to he housekeeping supervisor and...

Bolingbrook, Illinois
Reviewed 19 September 2016

Believe it or not I'm actually writing this review as I sit lay in the hotel room writing this review. Ok so umm where do I start. Well as I pull up to the hotel it was NOTHING NOTHING NOTHING like the pictures on the website. Walking into the lobby the vending machine located a few feet from the office...

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Thank Hurley216
Reviewed 18 September 2016 via mobile

Where do I begin? For the previous bad reviews and management response, well it must have been lip service. 2 rooms adjacent or next to each other reserved 2 months in advance to end up separated. Lights missing shades, no dusting has been done in who knows how long, bedspreads stained, pillow cases stained and friking ROACHES. And check in...

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Thank Michi R
Reviewed 28 August 2016 via mobile

DO NOT WASTE YOUR MONEY!!! Worst hotel stay EVER. Changed from one filthy room to another. Smelly and filthy! Obvious prostitution happening in parking lot. Innefficient staff. Manager and owner refused to give our money back said was hotel policy. Breakfast was not stocked and honestly wouldnt eat it as I question cleanliness. I work in hotel management and am...

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Thank Bridgett M

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Quality Inn Philadelphia Airport

Address: 600 S Governor Printz Blvd, Lester, PA 19029-1718
Region: United States > Pennsylvania > Lester
Price Range: RM285 - RM499 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Philadelphia Airport 2.5*
Number of rooms: 82
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Philadelphia Airport staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn Philadelphia Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check in to another hotel”
  • Crack paint
  • Dirty Carpets
  • I will let you guess where the lube stain comes from
  • Dirty Windows
  • Dirty, Dirty
  • Dirty Chairs
 of 5 bubbles MarsuVoyage, 11 Jan 2017 | Read review
“Not where you wanna stay, but because its clos to the airport and I have an early flight!”
 of 5 bubbles Hurley216, 18 Sep 2016 | Read review
“Try the second flloor for a bit more privacy and a little less noise”
 of 5 bubbles Ivorwopper, 19 Aug 2016 | Read review
“offers smoking and non -smoking rooms”
 of 5 bubbles OFOntecchio, 19 Jul 2016 | Read review
“If arriving at dark, ask for outside facing 1st floor room so you don't have to walk up scary stairwells and around dark corners.”
 of 5 bubbles sleepy99, 9 May 2016 | Read review
5 of 5