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Extended Stay America - Philadelphia - Malvern - Great Valley

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Traveller (11)
Room & Suite (13)
Dining (1)
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Overview
  • Excellent29%
  • Very good14%
  • Average18%
  • Poor14%
  • Terrible25%
2 Apr 2018
“Good place to stay if you need a quick stopover”
27 Jun 2017
“The room was ok, the people were great”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
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Offers from Extended Stay America - Philadelphia - Malvern - Great Valley
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (82)
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1 - 5 of 80 reviews
Reviewed 5 weeks ago via mobile

I had never stayed at an Extended Stay America before but they always looked nice when I drive by them so when me and my 1 year old daughter needed a place to stay for one night and got a good price on this, I...More

1  Thank amybeth383
Response from 00esa, Manager at Extended Stay America - Philadelphia - Malvern - Great ValleyResponded 4 weeks ago

Thank you for taking the time to review our hotel. We are disheartened to read about the problems you experienced while being here, and we hope you will accept our sincerest apology for what transpired. We want every guest who stays with us to have...More

Reviewed 2 April 2018

I gave the hotel only a 3 star rating because of what I used it for. I attended a conference during the weekend of March 23rd. The hotel where the conference was being held was booked up. So, I needed another place close by. I...More

Thank Gerard D
Response from 00esa, Manager at Extended Stay America - Philadelphia - Malvern - Great ValleyResponded 3 April 2018

Gerard, thank you for choosing our hotel. We're glad that you enjoyed our service and facilities. We appreciate your kind comments about our staff, especially Geri and how her actions exceeded your expectations. We will surely share your compliments at our next staff meeting. We...More

Reviewed 11 March 2018

We had to find a hotel due to a power outage. I booked a non-smoking room. After checking in, we were told no more non-smoking rooms available and they put us in a smoking room. The entire 3rd floor hall reeked and the room smelled...More

1  Thank Jamie D
Response from 00esa, Manager at Extended Stay America - Philadelphia - Malvern - Great ValleyResponded 14 March 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope...More

Reviewed 3 March 2018

We found this extended stay just what we needed. I was disappointed that it had no pool or gym but it was in the perfect location for us to do what we'd come to PA to do, wine tasting and Lancaster County. The front desk...More

Thank Wanda H
Response from 00esa, Manager at Extended Stay America - Philadelphia - Malvern - Great ValleyResponded 4 March 2018

Wanda, thank you for being our guest at Extended Stay America. We are pleased to know our location was ideal for your needs and that our service and facilities were to your satisfaction. It was a pleasure having you here, and we look forward to...More

Reviewed 27 October 2017

Much like other reviewers, I agree the room could have been cleaner & the lobby maintained a bit better. However, the people were friendly & made me & my cat feel very welcome at every turn! Luis at the front desk was great! The bathroom...More

1  Thank Ariel L
Response from 00esa, Manager at Extended Stay America - Philadelphia - Malvern - Great ValleyResponded 27 October 2017

Ariel, thank you for returning to us at Extended Stay America. We are pleased to know you and your cat had a pleasant visit and that you were impressed with the service provided by our staff. We have shared your concern with our housekeeping team...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
US$93 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$93 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (11)
Room & Suite (13)
Dining (1)
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Room Tips
"Try for a first floor room."
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"Don't stay on the 3rd floor unless you really like old cigarette smoke smell."
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"Nothing for children"
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"Pick another hotel."
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