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Pocono Palace Resort

Booking.comUS$145*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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1,985 Reviews from our TripAdvisor Community

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Showing 1,983: English reviews
Centereach, New York, United States
Reviewed 4 November 2015

Been here 3 times, its fun. But is out of date, and not very clean around the property. The food was fair, the club is fun, fishing is also fun. But place needs a lot of work. We like to stay in lake side chalet. Don't think we would go back, unless up dated.

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Helpful?
Thank dijlf
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thanks for staying with us 3 times! We're glad you enjoyed the food, the club, and fishing. We're hopeful you will return in the future, but we would like to know what specific upgrades you are referring to. We did add flat screen TVs to all the all the suites as well as adding new carpet this year.

New Haven
Reviewed 4 November 2015

My Fiancée was blown away by the room the jacuzzi, pool and sauna. We had a great time playing the games in the lounge area. We also won 3rd place in the costume contest.He wants to go back in February

Review collected in partnership with this hotel
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2Thank tendar69
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We're thrilled you fiancee loved the suite so much and that you two ad a great time playing games! Congrats on the Bronze Medal in the costume contest- we can't wait to have you two back soon!

E Greenville
Reviewed 3 November 2015

I can't say enough about the staff. Friendly, accommodating, helpful, cheery and polite. The rooms could use some new decor though. It's a nice getaway for a quick escape or time needed to reconnect!!

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2Thank bethany-ryan-h
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We're so delighted to read about how much our staff could truly make a difference in your stay at our resort. We're happy you could relax and reconnect- we hope you come back soon!

Franklin
Reviewed 3 November 2015

While I like the poconos every time we get here which is notoften due to the cost there are always extra charges for dinners that are appealing but I already paid a lot of money not to get more out of me this is a turn off

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Helpful?
3Thank robertmaureenb
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We're sorry that the extra charges for additional dinner options may not appeal to you- we do offer some great menu items as part of your inclusive package, but the extra items such as steak or lobster come with an additional cost because they are a more costly item. When we included steak and lobster in our dinner packages, the...

Corpus Christi, Texas
Reviewed 3 November 2015

I thought that for the price, this resort was sorely lacking in the "luxury" amenities that people are used to when traveling for luxury. The food was very average and only available at certain times with no room service option. The televisions were small and cheap in light of the luxury suites. I thought the staff was terrific, but it...

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Helpful?
3Thank 826sandeeb
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thank you for your feedback. We are working on making some aesthetic changes to the suites to improve upon a couple of the items you mentioned, such as replacing all the tube TVs with flat screen HDTVs.

Flushing
Reviewed 2 November 2015

I planned this trip for my wife's October 31st birthday. It was a surprise and she loved every minute of our stay. This was our second time visiting, first being for only 1night, this time we stayed for 4days, 3nights and had a blast. The weekend entertainment was great, the haunted house tour was crazy, those guys did a great...

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Helpful?
1Thank rodneyallisonh
RomanceManager, Manager at Pocono Palace Resort, responded to this review

It sounds like you planned an excellent surprise trip and we're so excited to hear it went well. We'll pass along the kind words about the staff to management and we're happy you enjoyed the Fantasy Apple!

New York
Reviewed 2 November 2015

It was such a friendly environment was a little hesistant to stay here, i didnt know how they would taketo a gay couple, but it was honestly refreshing to see them not phased by it at all. Superb service

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Helpful?
Thank JoshuaJhoanR
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We love the concrete jungle but we agree- the Poconos provide the perfect backdrop for a getaway. We're happy to tell you we are 100% accepting of all couples and we are completely LGBT friendly. Our resorts are all about LOVE and we can promise you that we aren't phased by anyone's love! We hope to see you back soon!

state college
Reviewed 2 November 2015

My husband and I went to celebrate our 40th Anniversary. We had a great time! The casual atmosphere and wide range of couples was nice to see. Romance seemed to be in the air...only wish we could have stayed longer!

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2Thank Cyndi S
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Romance is all over the resort and we're glad you were caught up in it with your husband! Thank you for choosing to celebrate 40 years of bliss at our resort- we hope we will see you back soon!

New York
Reviewed 2 November 2015

had a great time. the rooms are off the hook. to have a champagne bubble bath, heated heart pool, sauna, and fire place all in your room was delightful to say the least. This is something every couple should do at least once.

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1Thank p687
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We love that we are one of a kind and we truly appreciate your feedback. We hope you come back to do it all again!

Baltimore
Reviewed 2 November 2015

The food went downhill from a few years ago but is still decent Rooms are what you are paying for.l have been going here for years id rather steak and lobster and pay a little more.but if your okay with eating chicken and pork most nights than this is the place for you.but for $1100 for 3 nights i expect...

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Helpful?
1Thank gordondebrap
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thank you for your feedback. We're glad you have been a guest for so many years although we are sorry that you aren't entirely happy with the menu offerings. We found that most of our guests did not want steak or lobster, so we decided to make them a separate cost. However, that allowed us to reduce the cost of...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Breakfast included
Official Description (provided by the hotel)
The couples-only Pocono Palace Resort is ideal for a romantic getaway. Our resort has an indoor/outdoor pool and a 32,000 sq ft sports facility. We're near shopping, horseback riding, and skiing. ... more   less 

Additional Information about Pocono Palace Resort

Address: Rt 209, Marshalls Creek, PA 18335
Region: United States > Pennsylvania > Pocono Mountains Region > Marshalls Creek
Price Range: RM835 - RM1,344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pocono Palace Resort 3.5*
Number of rooms: 189
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Also Known As:
Pocono Palace Hotel Marshalls Creek
Caesars Pocono Palace Poconos
Poconos Palace
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Questions & Answers

Here's what travellers have asked, with answers from Pocono Palace Resort staff and other travellers.
48 questions
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Questions? Get answers from Pocono Palace Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pictures on the web site makes this look like a honeymoon retreat, but it is a nightmare.”
DisappointedGuest17, 2 Apr 2017 | Read review
“Definitely book Roman Tower, Champagne Suite, Garden of Eden or Fantasy Apple--all have private pools and fireplaces.”
SMGW7, 14 Mar 2017 | Read review
“Round beds are very "interesting" to sleep in.”
  • Eeeeeew! They said it was sediment, I say...
kristofferb, 1 Mar 2017 | Read review
“the champagne towers suits are very romantic”
jeanninem517, 25 Feb 2017 | Read review
“Couples only”
H4680OFkatieb, 21 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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