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DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center

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791 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center
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Showing 783: English reviews
Pittsburgh, Pennsylvania
Reviewed 18 May 2016

This property does need some updating of interior / rooms. Lobby area is nice enough. Ballrooms were beautiful for wedding we attended there. The bed was comfortable for one night stay. Bathrooms are small and have to close the door to use the toilet properly. Best part of stay: from the front desk staff to the servers at the wedding...ALL...

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Helpful?
Thank Patty S
JCreighan, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for being our guest at the DoubleTree by Hilton Pittsburgh – Monroeville Convention Center and for sharing such kind words about our property. I am pleased to hear you enjoyed your overall stay with us and were impressed by the excellent customer service and friendliness of our team members. It is our goal to make our guests feel...

Pittsburgh, Pennsylvania
Reviewed 16 May 2016

The hotel is in a very convenient location. It's close to lots of eateries and a mall, all within walking distance. I was here for a wedding (family member). We stayed in room 404. When we arrived at the hotel, the lobby seemed clean and check in was smooth. That is as far as the maintenance seem to go. The...

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Helpful?
Thank Rob J
JCreighan, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for the feedback regarding your stay. We utilize all feedback as a training tool and appreciate your patience with this matter. I assure you this is not typical of the hotel’s standards we have put in place. I apologize you did not have an opportunity to experience the type of service we normally provide during your stay. We...

Sacramento, CA
Reviewed 15 May 2016

A few bright spots in service, but overall disappointing. Although I'm Diamond and checked in online the day before arrival, my room was given away and I had to accept a smaller room with only one bed (inadequate because I had my wife and two kids, reserved a double queen). The follow up was luke-warm at best. Jazzmen did a...

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Helpful?
Thank Sw0rd
JCreighan, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Indianapolis, Indiana
Reviewed 10 May 2016

I was in Monroeville for a convention in the adjacent building. I ate one meal in the hotel, a catered group meal Friday night. It was excellent. The organizer had not ordered enough meals, but addition al seating was brought promptly and addition food prepared quickly - nobody was turned away, and I saw several go out for seconds. The...

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Helpful?
Thank joeboling
JCreighan, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for being our guest at the DoubleTree by Hilton Pittsburgh – Monroeville Convention Center and for sharing such kind words about our property. I am pleased to hear you enjoyed your overall stay with us and were impressed by the excellent customer service and friendliness of our team members. It is our goal to make our guests feel...

Rochester, New York
Reviewed 9 May 2016

The service, food, and amenities are average. Desk staff appeared indifferent towards customers. Cookies were offered which were not my choices. Appearance of hotel is rundown in need of upgrading. My preference is newer hotel.

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1Thank S9604ZKmarkn
JCreighan, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for the feedback. I'm very sorry for the poor experience you encountered during your stay at the Doubletree in Monroeville. If you would like to discuss this in further detail, so I can rectify the situation and make amends, please reach out to me any time. Jon

Morris Plains, New Jersey
Reviewed 8 May 2016

We stayed at the hotel that hosted a family member's wedding. At dinner the staff noticed my kids did not have anything on their plates (they are picky) and offered them chicken fingers. Very attentive! Excellent hot tub too!

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Helpful?
Thank Dawn R
JCreighan, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for being our guest at the DoubleTree by Hilton Pittsburgh – Monroeville Convention Center and for sharing such kind words about our property. I am pleased to hear you enjoyed your overall stay with us and were impressed by the excellent customer service and friendliness of our team members. It is our goal to make our guests feel...

New Carlisle, Ohio
Reviewed 6 May 2016

Property is a bit worn and dated. Clean enough that I wasn't scared to walk barefoot in my room. However: there was no soap in the room when we arrived, same number of towels taken during cleaning were not replaced, bath mat not replaced, shampoo not replaced. Pool had a sock and snorkel on the bottom but no net to...

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Helpful?
Thank Maureen T
JCreighan, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Reviewed 26 April 2016 via mobile

I'll start by saying that we won a free night here at a school May Fair. That being said, we would stay there again even if we had to pay! The employees were extremely friendly from the front desk staff to the servers in the restaurant. Our room was really clean and the beds were comfortable. I would suggest that...

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Helpful?
Thank Becky Y
JCreighan, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for being our guest at the DoubleTree by Hilton Pittsburgh – Monroeville Convention Center and for sharing such kind words about our property. I am pleased to hear you enjoyed your overall stay with us and were impressed by the excellent customer service and friendliness of our team members. It is our goal to make our guests feel...

Baltimore, United States
Reviewed 23 April 2016

I was very pleased with everything up till I woke up to no hot water in my room. After mentioning it to the front desk it was obvious this issue has been ongoing. The room was awesome and every hotel staff was great. Breakfast was delightful and everyone in the restaurant exceeded my expectation. Had it not been for taking...

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Helpful?
Thank Gregory D
JCreighan, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for being our guest at the DoubleTree by Hilton Pittsburgh – Monroeville Convention Center and for sharing such kind words about our property. I am pleased to hear you enjoyed your overall stay with us and were satisfied with our clean and comfortable guest rooms, hotel amenities, and found our hotel staff to be friendly. I apologize for...

Pittsburgh, Pennsylvania
Reviewed 22 April 2016

The parking is horrible, the hotel restaurant is EXTREMELY over-priced. The room was not clean, the furniture needs replaced. The curtains were torn and then the hotel staff charged us for water that was never in the room! It is centrally located to a multitude of more economically friendly places to eat.

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Helpful?
Thank hdknee
JCreighan, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for your comments on this website. I wanted to personally reply to you and take your feedback to improve the service and products we offer. I have passed your comments to the departments involved. I would like to apologize for the confusion at check in and I certainly understand your frustration. We are undergoing constant change to improve...

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Near DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Our hotel is adjacent to Monroeville Convention Center, which has over 100,000sq. ft. of meeting space, also located next to the Monroeville Mall with over 180 shops and restaurants. DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center provides you spacious guest rooms featuring 32-inch flat-screen TV, large bath, and WiFi, complimentary parking, on-site restaurant, indoor pool, hot tub and fitness center. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center

Address: 101 Mall Blvd, Monroeville, PA 15146-2209 (Formerly Radisson Hotel)
Region: United States > Pennsylvania > Monroeville
Price Range: RM465 - RM740 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
Doubletree Pittsburgh/Monroeville Hotel Monroeville
Radisson Hotel Monroeville
Radisson Monroeville
Monroeville Radisson
Hotel Style:
#3 Family Hotel in Monroeville
#3 Business Hotel in Monroeville
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center staff and other travellers.
3 questions
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Greenwood, Indiana
6 days ago
Greenwood, Indiana
6 days ago

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Questions? Get answers from DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North side of the hotel may give you better vantage of views towards Pittsburgh especially at night.”
 of 5 bubbles jasonc834, 5 Dec 2016 | Read review
“There are no rooms with handicap bars on toilets. That was a slight problem for our visit.”
 of 5 bubbles Q8308SLpatriciad, 26 Oct 2016 | Read review
“Top floors are good for me”
 of 5 bubbles Marlandfirst, 17 Oct 2016 | Read review
“If you don't like to live jamed hotel charging parking space. This place has everything you need and easy access to the downtown.”
 of 5 bubbles zhaojiz, 12 Sep 2016 | Read review
“Corner suites are best”
 of 5 bubbles Clairemyst, 20 Aug 2016 | Read review
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