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Courtyard Scranton Wilkes-Barre

243 reviews
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Traveller (53)
Room & Suite (34)
Pool & Beach (4)
Overview
  • Excellent35%
  • Very good30%
  • Average18%
  • Poor11%
  • Terrible6%
Travellers talk about
“king room”(5 reviews)
“wilkes barre”(9 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
3.0 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (243)Write a Review
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80
73
43
27
17
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80
73
43
27
17
Show reviews that mention
All reviewsking roommarriott courtyardwilkes barrenice hoteltypical courtyardbusy roadhours of operationbed was comfortablepool and hot tubone night stayrooms were very cleanrefrigerator and microwavefire pithotel is locatedpizza placecheck in was quickshopping center
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1 - 5 of 240 reviews
Reviewed 4 weeks ago via mobile

We stayed Christmas night while travelling with children. We were upgraded to a king suite likely due to the low occupancy but it was very appreciated. The front desk clerk was cheery and helpful. The only issue was that the bistro was closed upon check...More

Thank Jkms0316
Reviewed 21 November 2017 via mobile

Our reception seemed friendly enough. When we began unpacking in our room we realized we were probably in the tiniest room in the facility. I went to the front desk to inquire about the room assignment since it was obvious that the occupancy rate was...More

Thank John B
Response from LoisAnneCY, General Manager at Courtyard Scranton Wilkes-BarreResponded 22 November 2017

Thank you very much for your review of our property John B. I would like to apologize for any inconvenience you had experienced as it regards to the size of your room and that you were not upgraded prior to arrival. This is completely unacceptable...More

Reviewed 20 November 2017

There are 3 Marriott properties in this area and this Courtyard offered a very attractive price. Many areas have been revitalized here with attractive furnishings. The staff here are all A+. The one downside we encountered was the bedding which offered unusually hard mattresses but...More

Thank jmartibOswego_NY
Response from Kristy W, Manager at Courtyard Scranton Wilkes-BarreResponded 21 November 2017

Thank you for taking the time to tell us about your stay. Though it is good to know you valued our central location and all the great opportunities it offers,plus our amazing staff, we are sorry to hear your experience overall could have been better,...More

Reviewed 8 November 2017

This hotel is under remodeling but it didn't disturb our stay at all. Most of the hotel has been updated and it looks great. You can smell the fresh new carpet and the rooms were very clean. The beds were really comfortable and the entire...More

Thank Lauren A
Reviewed 1 November 2017

I was a little apprehensive about staying here as the reviews were all over the place. This is an older property with some recent renovations, and is pretty representative of suburban Courtyards of the same era. My room was one of the nicer, newer rooms...More

Thank sss45
Response from Kristy W, Manager at Courtyard Scranton Wilkes-BarreResponded 2 November 2017

Thank you very much for your feedback! We apologize for the inconvenience you faced with the noise complaint, but we are super happy to hear the great comments about your room cleanliness. I will make sure to share your review with our Executive Housekeeper and...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Banquet Room
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$106 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (53)
Room & Suite (34)
Pool & Beach (4)
Dining (2)
Hotel & Grounds (55)
Bathroom (2)
Business Centre & Event Rooms (1)
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Room Tips
"Ask for higher floor, at the end of the wings."
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"High floor to keep the noise down"
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"Get a room away from the elevators and ice makers"
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"Clean modern look"
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