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TownePlace Suites Scranton Wilkes-Barre

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Traveller (66)
Room & Suite (49)
Dining (1)
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Overview
  • Excellent35%
  • Very good39%
  • Average14%
  • Poor8%
  • Terrible4%
Travellers talk about
“full kitchen”(13 reviews)
“bedroom suite”(12 reviews)
“fire pit”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from TownePlace Suites Scranton Wilkes-Barre
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Offers from TownePlace Suites Scranton Wilkes-Barre
Special Offer: Member Rates
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (225)
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Traveller rating
79
82
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LanguageEnglish
79
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33
20
10
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All reviewsfull kitchenbedroom suitefire pitmontage mountainmovie theatergranite countertopsnice suiteextended stay hotelsmall kitchenthe breakfast areahome away from homevisiting familyfitness centershopping areaski areahot tubpull out couch
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1 - 5 of 224 reviews
Reviewed yesterday

Floor in kitchen and bathroom were sticky. The kitchen light switch was all dirty. The bathroom floor had dirt on it and lint from the towels. The one bedroom bed skirt looked like someone had puked on it. There was finger prints all over the...More

Thank Michelle H
Reviewed 1 week ago via mobile

I have stayed at this property before several times and always loved it. I had not been there in two or three years due to the fact that my dad no longer works in the area. We used to stay here often because it was...More

Thank Jeremy H
Response from Amanda E, General Manager at TownePlace Suites Scranton Wilkes-BarreResponded 1 week ago

Dear Jeremy H, We have shared your feedback with our team to ensure that items mentioned have been addressed. We are so happy you enjoyed our comfy beds and super friendly team!

Reviewed 3 weeks ago

Was sent by sister hotel across the road due to availability. We got a king suite, complete with full kitchen and dishes/flatware. Using a coupon we got the room for $94 + taxes for the night. Room and common areas were clearly updated. Breakfast area...More

Thank 53DaveG
Response from Amanda E, General Manager at TownePlace Suites Scranton Wilkes-BarreResponded 3 weeks ago

Hello 53DaveG, Thank you for the kind words, we are so veru happy you enjoyed your suite. We look forward to welcoming you back in the future!

Reviewed 24 March 2018

Room 108 smells like a skunk. Checked in, housekeeping had sprayed something rather smelly, floral in the room. Suggest to us that “I hope your room smells good". We opened the window to air out the overwhelming sprayed scent she had sprayed and figured it...More

Thank PlayaDelCarmenFreak
Response from Greg J, Manager at TownePlace Suites Scranton Wilkes-BarreResponded 24 March 2018

Dear PlayaDelCarmenFreak, Thank you for taking time to leave feedback on your recent stay. I sincerely apologize for the issues that you encountered during your visit. Rest assured your comments have been shared within our organization in an attempt to improve our service moving forward....More

Reviewed 5 March 2018 via mobile

After being trapped behind an accident scene for 8 hours on I-81 in a snow storm, our two buses full of people needed 30+ rooms for the night for an unplanned, emergency accommodation. The staff at Towne Place welcomed us in and arranged for an...More

Thank jrp616
Response from Amanda E, General Manager at TownePlace Suites Scranton Wilkes-BarreResponded 15 March 2018

Dear jrp616, Thank you for your kind words regarding your experience at the TownePlace Suites Scranton /Wilkes Barre. We strive to make all of our guests feel thy are at their home away from home. If you are ever in our area again, we hope...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$122 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$122 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (66)
Room & Suite (49)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Thomas L
29 September 2016|
AnswerShow all 2 answers
Response from UMgirl | Reviewed this property |
Yes I stayed in a 2 bedroom suite. One door to a bedroom is off living room. The other door to a bedroom is off hallway by the bathroom (this would be the quieter room if people were hanging out in living room at night... More
1
Vote
david k
17 March 2015|
AnswerShow all 3 answers
Response from Edward S | Property representative |
We do offer a complimentary shuttle service to and from the Scranton/Wilkes-Barre airport. This service is based upon availability so please contact the hotel prior with your flight details and we would be happy to check our... More
0
Votes
Room Tips
"Don’t stay here."
Read review
"Top floor because you can hear noises from above."
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"Get a room away from the fire pit, it gets loud at night. The back is best, has a great view of the mountains"
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"Try for rooms 415 or 413"
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