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We chose the Comfort Inn & Suites in Mount Pocono for a simple one night stopover. Our first impression was that the common areas in the hotel were very nice and seemed quite clean. The staff was friendly, if not overly helpful. At check in...More
1 Thank MattandBee
Response from gmpa310, General Manager at Comfort Inn & SuitesResponded 12 September 2013
I’m concerned about the problems you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention.
We accommodate many guests each evening, and we strive to make their stay a satisfying...More
Myself and five family members traveled for 4 hours to stay at this hotel. The receptionist (Tom) was very rude to us while we were checking in. I had a reservation for three rooms booked under my credit card, he only found two. He was...More
3 Thank Stephanie C
Response from gmpa310, General Manager at Comfort Inn & SuitesResponded 17 August 2013
Please accept my sincere apology for your experience you had here at The Comfort Inn & Suites. The issues you've raised have been addddressed and the appropriate action has been taken. Please call me direct at 570-839-9282 when you plan to visit Mt....More
The hotel was clean, and ample. The beds comfortable flat screen TV with multiple channels . There was nothing fancy but for a clean and accommodating for your needs. The include breakfast was adequate .More
Thank Nathan Z
Response from gmpa310, General Manager at Comfort Inn & SuitesResponded 8 August 2013
I would like to thank you for taking the time out of your day and writting this review. I am glad that you found our rooms clean and that you did enjoy our breakfast.
We hope to see you again the next time you are...More
The rooms were so expensive this weekend because of racing. 190 dollars for a small room with worn bedspreads. The bathroom could have been cleaner and it just seemed very run down be we're only staying because we were attending a wedding locally. Front staff...More
My husband and I came here in February for a romantic getaway. I loved this hotel. It was clean and cozy. Guest were actually in the lobby drinking wine. I love the hot tub and pool. It was a beautiful and comfortable room. I loved...More
Response from gmpa310, General Manager at Comfort Inn & SuitesResponded 4 June 2013
Thank you for your review. We are pleased that you enjoyed our pool & jacuzzi. We are pleased that you did find our hotel cozy & comfortable.
We look forward to seeing you again when you come back to the Pocono's.
US$102 - US$237 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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