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Traveller (5)
Room & Suite (20)
Business Centre & Event Rooms (2)
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Overview
  • Excellent30%
  • Very good42%
  • Average8%
  • Poor12%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Reviews (72)
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28
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5
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LanguageEnglish
22
28
6
9
5
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All reviewsnewly renovated roomswould stay againstaff was friendly and helpfulvery pleasant staygreat hotelbeds were very comfortablebusiness tripfront desk staffmotelmicrowavepillowsinnscleanliness
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1 - 5 of 70 reviews
Reviewed 3 weeks ago

The staff were amazing, they were friendly, responsible and attentive. We were there for a four nights stay because of dog show. We were able to change from a second floor room to a ground floor room that made a big difference given our stay...More

2  Thank blackfriday1978
Reviewed 3 weeks ago

I was visiting the area for an overnight stay and had booked at this location since others I was hanging out with did as well. The location is easy to find, is very clean, and the staff is also very friendly. The location was going...More

1  Thank BrianParsons
Reviewed 14 April 2018

I'm a usual guest at this hotel. Most, recently I have come here for business which was in a nearby town. Even though I could have found a hotel closer to the town I had to work in, I decided to come here becuase of...More

2  Thank Hamid W
Reviewed 14 April 2018 via mobile

We are in This are for a funeral and there are 5 families staying at this hotel. It took some time to find a hotel where all of us could stay. This place is nasty and they made mistakes with the room. We are traveling...More

Thank MarkA40
Response from Comfort Inn C, Front Office Manager at Quality InnResponded 16 April 2018

On behlalf of the staff and management. I want to apologize, for us failing your expectations at our hotel. I hope you will accept my apology and back in the future for our renovated rooms. Thank you for compliment the staff. Kristine A Caravella Front...More

Reviewed 29 November 2017

My brother moved to New Castle 15 years ago and I visit often but never stayed in any of the hotels, mainly because I was afraid of how they all looked on the outside. This year for Thanksgiving I finally decided to get a hotel....More

Thank blkbty
Response from Comfort Inn C, General Manager at Quality InnResponded 6 December 2017

Dear Valued Guest, On behalf of our entire team, we would like to Thank You for your recent stay and review of the Quality Inn New Castle. Your kind remarks and loyalty are greatly appreciated and we certainly commend staff for a job well done!...More

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About
Amenities
Top amenities
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$85 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$85 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (5)
Room & Suite (20)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Stay toward the back of the building to cut down on road noise."
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"Choose a room near one of the side or back doors as it is easy to access your car from there."
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"Expect good service but check your statement before checking out."
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"Suites Are Nice And Large"
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