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Fairfield Inn & Suites Harrisburg West

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Fairfield Inn & Suites Harrisburg West
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147 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Harrisburg West
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Showing 145: English reviews
Pa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 July 2015

Great Hotel, clean rooms and always greeted pleasantly by the front desk at check-in. In the AM after waking up Ann at the front desk gives you a great GOOD MORNING, HAVE A NICE DAY, and at checkout she always asks did you take your phone charger? Breakfast is served by Donna in the AM and always has a pleasant... More 

Helpful?
Thank flash942
New York
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 July 2015 via mobile

Last time when i reviewed a Marriott hotel i was very very impressed with them This time may be the worst stay ever and for the first time i am writing a review while staying at the hotel. 1) you don't have to be rude when gold elite ask for an upgrade. They ask it because its a perk they... More 

Helpful?
Thank anindyachakraborty
Mary Beth C, General Manager at Fairfield Inn & Suites Harrisburg West, responded to this review

Thank you for the feedback about your recent experience with us. What you tell me helps us constantly get better and improve! We apologize and hope that you will give us another chance during your next time in our region. Please know that we have shared your feedback with our team. Best Regards. More 

Philadelphia
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 July 2015 via mobile

Stayed here for business and barely slept. The staff is great. The rooms are clean. The breakfast station is generous. The only reason I had to give an average review is because it is right next to a major highway and the trucks and traffic fly by all night. The air conditioner couldn't even block out the noise. If you... More 

Helpful?
Thank Novemberrayne
Mary Beth C, General Manager at Fairfield Inn & Suites Harrisburg West, responded to this review

Thank you for taking the time to share your feedback in regards to your recent stay at the Fairfield Inn & Suites Harrisburg West. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for noise you encountered. Upholding our... More 

Boerne, Texas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 June 2015 via mobile

My hubby and I are on our way to Princeton NJ. Thought we were going to stop for the night in New Stanton but decided to go a couple extra hours to Harrisburg. Called enroute and got one of the last rooms. Alas no upgrade for this Platinum member but very pleased with the hotel. All the staff were very... More 

Helpful?
Thank Paul01258546
Washington DC, District of Columbia
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 June 2015 via mobile

The hotel, although new, the construction is poor. It sits next to the interstate, and you can every every truck and car all night long. Also, you not only hear the people walking above you, you can hear them talking as well. The bath towels are also very thin and rough- a leer quality than I would have expected. The... More 

Helpful?
Thank David A
Canandaigua, New York
Level Contributor
98 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 19 June 2015

We came to this hotel after leaving another in the area. Expensive, yes, but it was roomy, clean, and oh so comfortable! You can imagine our concern when we arrived and there were school buses all around. All we needed was a quiet night's sleep, and that is exactly what we got. The kids were from the Boston area, and... More 

Helpful?
Thank amethystgirl29
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2015 via mobile

The executive suite is great. Was clean and organized but the staff and management are the issue. They charged me for three rooms instead of the two I had. Then took the money forever to get refunded to my account. My reservation somehow got so screwed up they had no idea what room I was supposed to be. Staff was... More 

Helpful?
Thank Noah S
Scranton, Pennsylvania
Level Contributor
281 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 8 June 2015

Stayed in a suite; much nicer than the typical Fairfield room. Worth the extra $. Really nice lobby. Reminds me more of a Courtyard style. Breakfast area was large & well stocked. Front desk was welcoming & accommodating. Back of property has a small patio with lounge chairs for relaxing in shade or sun. There was a little road noise... More 

Helpful?
Thank JEFFYG10
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2015

I've been trying to book a block of rooms for an upcoming family reunion. After 2 months of calling, I finally was able to get someone to help me only to have her quote rates higher than those posted on their website. very disappointing and terrible customer service!

Helpful?
1 Thank Becky D
Ann S, Guest Relations Manager at Fairfield Inn & Suites Harrisburg West, responded to this review

Thank you kindly for your feedback. I have fowarded your feedback to our Operations Manager Sean. He will be contacting you regarding this matter. More 

Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 10 May 2015

I stayed here overnight while traveling through the area. The clean rooms and excellent staff really stood out. The lobby, breakfast areas were spotless. I will definitely stay here again next time I am in the area. The only thing I would change are the chairs in the breakfast area, they are so close to the floor, it was awkward... More 

Helpful?
Thank Vtok4me

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Harrisburg West

Address: 185 Beacon Hill Blvd, New Cumberland, PA 17070-3417 (Formerly Fairfield Inn & Suites Harrisburg West/ New Cumberland)
Region: United States > Pennsylvania > New Cumberland
Price Range: RM445 - RM756 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Harrisburg West 2.5*
Number of rooms: 6
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Harrisburg West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room on a higher level opposite the highway and you will be fine.”
 of 5 bubbles daved4, 17 Oct 2016 | Read review
“other side of 83”
 of 5 bubbles davidb681, 6 Sep 2016 | Read review
“If you are concerned about Interstate traffic noise you might desire to request a room facing the front of the hotel.”
 of 5 bubbles HawkSpiritTraveler, 16 Jul 2016 | Read review
“If you are a light sleeper probably a room at the Beacon Hill Blvd entrance end of the hotel - as this will be further away from the I-83.”
 of 5 bubbles 487richarda, 14 Jul 2016 | Read review
“Previous reviews have mentioned noise from freeway, we did not find it a problem.”
 of 5 bubbles Frankie030, 20 Jun 2016 | Read review
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