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BEST WESTERN PLUS New Cumberland Inn & Suites

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BEST WESTERN PLUS New Cumberland Inn & Suites
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373 Reviews from our TripAdvisor Community

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Pittsburgh, Pennsylvania
Reviewed 5 days ago NEW

We stayed over Easter Weekend. It was very clean, comfortable, and the staff were all very friendly. They take pride in their work. The breakfast was really good. The amenities were all really great. We will definitely come back and stay again.

Review collected in partnership with Best Western
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Thank W992JXashleyb
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking time for this review about our property. We are thrilled that you had a wonderful stay with us. Please tell all your friends and relatives about us. We look forward to a return visit. Sonia U

HOTEL’S FAVOURITE REVIEW
Reviewed 7 February 2017

The hotel is about what you'd expect -- clean and organized with a pool, small gym, and solid breakfast -- but the staff was incredibly friendly.They arranged for an early check-in, constantly held doors open, asked if we needed anything, and generally were just kind people. The breakfast was also good, offering a number of choices.

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1Thank Stephen K
About Hotel's Favourite Review
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. We are thrilled that you had a wonderful stay at our facility. Please tell all your friends and relatives about us. We look forward to a return visit. Sonia U

Port Lavaca, Texas
Reviewed 6 days ago NEWvia mobile

This was a quick easy stop for us. The desk attendant was friendly and helpful. We stayed in room 215...I think. The only issue we had was the lights in the hall and bathroom came on automatically when you walked into the room. This meant at night when ever you moved around the room or walked into the bathroom the...

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Helpful?
Thank Bayou-Babies
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this survey about our property. We are sorry that we did not meet your expectations during this visit. Our property has the automatic light system in all the rooms. I have forwarded your concern to our engeneering department. Please give us another try for a better experience. Sonia U

Easton, Maryland
Reviewed 6 days ago NEW

The room smelled like cigarette smoke, a new room wasn't provided, no compensation for this inconvenience was provided. No management employees on site for the entire weekend to address this issue. Staff was very unkept and smoking at the entrance to the hotel. The furniture in the rooms had stains on them, a pillow had an old blood stain on...

Review collected in partnership with Best Western
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Helpful?
Thank andreaD5147OW
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this survey about our property. We are sorry that we did not meet your expectations for this visit. We have referred your issues to the department supervisors. We hope you will come back again for a better experience with our property. Sonia U

Silver Spring, Maryland
Reviewed 1 week ago

Excellent staff!!! Family friendly. Close to restaurants and easy access off highway. 30 mins from Hershey Park. Great value!! Free parking, free WiFi and free breakfast. Kids loved the indoor pool and hot tub. But- the highlight for me was the staff!!

Review collected in partnership with Best Western
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Helpful?
Thank Terri R
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time for this review. We are thrilled that you had a wonderful stay with us and that our staff impressed you. Please tell all your friends and relatives about us. We look forward to a return visit. Sonia U

New York
Reviewed 1 week ago

Grandma, Grandpa, Mom, Dad, 9 and 6 year old. Two rooms. Indoor pool big hit with kids. Decent free breakfast hit with everyone. 20 min. drive(a little further than hotels off 39,but less expensive) to Hershey and close to other dining. Just a little improvement could be used. Don't really care for little pillows(seem to be everywhere lately). Overall a...

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Helpful?
Thank Vsardine
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. We are thrilled that you enjoyed your stay with us. Please tell all your friends and relatives about us. We look forward to a return visit. Sonia U

Elmira, New York
Reviewed 2 weeks ago

I stayed there last month and it was horrible!!! First off I went to check in it appeared that no one was working the front desk after about 5 minutes of standing around and knocking on the counter and saying "Hello" the girl finally woke up. She was sleeping in the chair beside the desk and it was only 7pm....

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Thank hegenbart5
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. We are sorry that we did not meet your expectations for this stay. We have referred your issues to our housekeeping, breakfast, and front desk supervisors. Please come back again and try us with our improvements with staff. Sonia U

South Jordan, Utah, United States
Reviewed 3 weeks ago

I travel a ton for business. I have stayed at hundreds of hotels. The Best Western hotels are clean, affordable and consistent with good service. This location in particular is well maintained. It is close to some really good restaurants.

Review collected in partnership with Best Western
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Thank Adam W
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank your for taking your time for this review. We are glad that we met your standards and that you enjoyed the restaurants in the area. Please tell all your friends and relatives about us. We look forward to a return visit to our facility. Sonia U

White Hall, Maryland
Reviewed 4 March 2017

Great time.clean.fun.nice hot tub.will stay there again.nice rooms.great customer service.don't like that we can not leave luggage racks in hall.we have to return them..sorry but when I'm in a rush no time

Review collected in partnership with Best Western
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Helpful?
Thank Lisa R
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for responding with this review. We are thrilled that you had a wonderful stay with us. Please tell all your friends and relatives about us. We look forward for a return visit. Sonia U

Floral Park, New York
Reviewed 2 March 2017

The lobby was very clean and well taken care of- The female staff Members were friendly but the guy at check in was not friendly at all- made me feel like I'd rather check in elsewhere. The rooms were okay but had a horrible smell, which made sleeping there a lot less enjoyable and there seemed to be cat litter...

Review collected in partnership with Best Western
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Thank Ninspired
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking time to do this review. We apologize that we did not meet your standers. We have passed your concerns to our housekeeping staff and front desk manager. We hope that you would try us again for a better experience. Sonia U

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS New Cumberland Inn & Suites

Address: 702 Limekiln Rd, I-83 Exit 40A, New Cumberland, PA 17070-2315
Region: United States > Pennsylvania > New Cumberland
Price Range: RM326 - RM616 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS New Cumberland Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western New Cumberland
New Cumberland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS New Cumberland Inn & Suites staff and other travellers.
4 questions
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York, Pennsylvania
Ajax
over a year ago
Maitland, Florida
Nashua, United States
7 months ago

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Questions? Get answers from BEST WESTERN PLUS New Cumberland Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the front and it was quiet.”
stephenk364, 7 Feb 2017 | Read review
“Smoking rooms are offered on the third floor. elevator access.pool on first floor”
sophies994, 1 Nov 2016 | Read review
“Request at check in that no animals will be placed near your room.”
barbaramM6624KU, 23 Sep 2016 | Read review
“I personally prefer 3rd floor, front of house rooms, seem quieter.”
jimmM4287BQ, 2 Sep 2016 | Read review
“Hot breakfast and hot tub/pool”
VickiBVirginiaBeach, 17 Aug 2016 | Read review
5 of 5