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MainStay Suites Pittsburgh Airport

205 reviews
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Traveller (10)
Room & Suite (19)
Dining (3)
Overview
  • Excellent35%
  • Very good40%
  • Average14%
  • Poor6%
  • Terrible5%
Travellers talk about
“sleep inn”(4 reviews)
“choice hotels”(5 reviews)
“full kitchen”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (205)Write a Review
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31 - 35 of 203 reviews
Reviewed 13 October 2016 via mobile

My family and I stayed here on a recent trip to Pittsburgh. Every member of the staff that we met were super nice and helpful. The room and hotel were clean and comfortable. The continental breakfast was sufficient, and the location is great. We would...More

Thank Stephanie J
Response from RyanMcQuaide, General Manager at MainStay Suites Pittsburgh AirportResponded 14 October 2016

Thank You so much Stephanie! We are all very glad that you and your family enjoyed your stay with us and we hope to see you again soon! Ryan McQuaide General Manager

Reviewed 10 October 2016 via mobile

Very clean, the staff were helpful, shuttle bus service was excellent. The buffet breakfast was so, so. I felt the selection of food could be improved. but it was ok. The Reception Staff were very helpful, friendly.More

Thank Raymond D
Response from RyanMcQuaide, General Manager at MainStay Suites Pittsburgh AirportResponded 13 October 2016

Dear Raymond, Thank You for taking a few minutes to let everyone know about your experience here at the Mainstay Suites. We were sorry to hear that our breakfast wasn't quite up to your standards, we are constantly working to implement our guests recommendations and...More

Reviewed 18 September 2016 via mobile

Came to Pittsburgh after many hours of travel and Mainstay almost felt like home. Ralph greeted us and was very accommodating to our needs, couldn't ask for a better agent to help us, and he had a smile the whole time! To top it off...More

Thank Samm Y
Response from RyanMcQuaide, General Manager at MainStay Suites Pittsburgh AirportResponded 13 October 2016

Dear Samm, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience...More

Reviewed 9 September 2016 via mobile

This hotel was clean, and conveniently located to downtown and the surrounding Pittsburgh area. While almost all staff were friendly, the female at the front desk needs to find a new line of work. I believe her name was Amy, and she was rude and...More

Thank Holly A
Response from RyanMcQuaide, General Manager at MainStay Suites Pittsburgh AirportResponded 13 October 2016

Dear Holly, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for the unfortunate experience you had with one of our Front Desk Agents. We have already brought up your stay...More

Reviewed 1 September 2016

When I stay in a Hotel the first thing I expect to find is courtesy and that's what we found here after a long tiring trip. A special thank to Wanda at the reception. Room was large and with a very equipped kitchenette. Nearby (3...More

Thank CarloLivorno
Response from RyanMcQuaide, General Manager at MainStay Suites Pittsburgh AirportResponded 9 September 2016

Thank you so much for the review. We always strive to provide the best possible guest experience and it sounds like we hit a home run this time! We hope you'll stay with us again soon, and we're glad you enjoyed your time in Robinson.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Laundry Service
Self-Serve Laundry
Breakfast included
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$84 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Pittsburgh
#25 Business Hotel in Pittsburgh
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$84 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Pittsburgh
#25 Business Hotel in Pittsburgh
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
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Traveller (10)
Room & Suite (19)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Lorne N
19 January 2017|
Answer
Response from Kdm372 | Reviewed this property |
Parking was free. No additional charge if you stay there.
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123
Room Tips
"try other hotel"
Read review
"Would recommend staying with mainstay as you get a few more amenities."
Read review
"Breakfast ends at 9:00am on weekdays!"
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"Ours was perfect and we were on 3rd floor. Quiet, restful stay."
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